The area for the questions is blank

After I replied to a question in another discussion group the area where the
questions should be is blank. The rest of the page is there and functional.
This is one of the few groups that I can still see the questions. What is
going on and how do I correct it.
--
Thanks for your help.

"Jeff" wrote in message
...
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.
--
Thanks for your help.


You would have to ask MS or use a newsreader. No one here uses the Web
interface to access newsgroups.

There are plenty, but I use Eternal September and all the 'removed'
newsgroups are available.

Eternal September
http://www.newsgroupreviews.com/eternal-september.html
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"Jeff" wrote in message
...
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.
--
Thanks for your help.


You would have to ask MS or use a newsreader. No one here uses the Web
interface to access newsgroups.

There are plenty, but I use Eternal September and all the 'removed'
newsgroups are available.

Eternal September
http://www.newsgroupreviews.com/eternal-september.html
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What is
going on and how do I correct it.

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What is
going on and how do I correct it.

I was happy to see that it was you that resonded to this question. You were
the one to whom I was sending the other reply too when it went blank. I was
having problems with Outloook Express 6, and you were correct the computer
did come with Norton installed and I upgraded to a better version and after a
few years it quit updating. I contacted Norton tech support and yes we ran a
removal tool. It wasn't long after that, that I started having problems with
my email. I know you respond to a lot of question I am hoping you half way
remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I had
the reply in front of me so I could get the wording correct). On step 4 you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where you
were talking about so with so help from the Help section I figured out to go
to My Computer and right click and go to Explorer. There I scrolled down till
I found the address that I was looking for. There were some 21 files there
and I looked in everyone of them and didn't find anything outbox. dbx (ect).
Either I am not in the right spot or something. Yes I followed the links
about how to find the adress and show hidden files. I am hoping you remember
me and my question. If not I will gladly retype the original question, it was
sent sometime around July 4th. I'm running XP sp3 all updated, Outlook
Express 6, Internet Explore 8. All of your help in this matter has been and
is GREATLY APPRECIATED. Thank You so much. Jeff
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What is
going on and how do I correct it.

.

I was happy to see that it was you that resonded to this question. You were
the one to whom I was sending the other reply too when it went blank. I was
having problems with Outloook Express 6, and you were correct the computer
did come with Norton installed and I upgraded to a better version and after a
few years it quit updating. I contacted Norton tech support and yes we ran a
removal tool. It wasn't long after that, that I started having problems with
my email. I know you respond to a lot of question I am hoping you half way
remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I had
the reply in front of me so I could get the wording correct). On step 4 you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where you
were talking about so with so help from the Help section I figured out to go
to My Computer and right click and go to Explorer. There I scrolled down till
I found the address that I was looking for. There were some 21 files there
and I looked in everyone of them and didn't find anything outbox. dbx (ect).
Either I am not in the right spot or something. Yes I followed the links
about how to find the adress and show hidden files. I am hoping you remember
me and my question. If not I will gladly retype the original question, it was
sent sometime around July 4th. I'm running XP sp3 all updated, Outlook
Express 6, Internet Explore 8. All of your help in this matter has been and
is GREATLY APPRECIATED. Thank You so much. Jeff
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What is
going on and how do I correct it.

.

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21 files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed the
links about how to find the adress and show hidden files. I am hoping you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21 files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed the
links about how to find the adress and show hidden files. I am hoping you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

Dear PA Bear: I found the Q&A and figured out how to delete the dbx files you
talked about. Thanks. My email still is not working properly. I can not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving emails
just fine. Since my last post I have also contacted Nortons tech support and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the computer.
My ISP has been very helpful and it is not on their end either. I am hoping
that you have another idea of what the problem might be. I am very thankful
for all of your help. Jeff
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21 files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed the
links about how to find the adress and show hidden files. I am hoping you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

Dear PA Bear: I found the Q&A and figured out how to delete the dbx files you
talked about. Thanks. My email still is not working properly. I can not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving emails
just fine. Since my last post I have also contacted Nortons tech support and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the computer.
My ISP has been very helpful and it is not on their end either. I am hoping
that you have another idea of what the problem might be. I am very thankful
for all of your help. Jeff
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps you
said I needed to do, you had given me a list of things to do. I folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21 files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed the
links about how to find the adress and show hidden files. I am hoping you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, & WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads. State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

...Anything smaller and it doesn't
send it, but it does show it in the sent folder

Again, if a copy of the message appears in Sent Items folder, the message
was sent and the problem lies somewhere outside of Outlook Express. That
being said...

If you completed all four (4) steps in my post in Windows Update newsgroup
dated 25 June
(http://groups.google.com/group/micro...dcc3e5f2a6c560)
AND you've disabled email scanning by NAV and yet the behavior persists,
your current Identity may be damaged, especially if its the default "Main
Identity." Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

Then again...

...the computer
did come with Norton installed and I upgraded to a better version and
after a few years it quit updating.

You may be seeing the effects of a hijackware infection. Has your Norton
subscription ever expired since you've owned the computer?
--
~PA Bear


Jeff wrote:
Dear PA Bear: I found the Q&A and figured out how to delete the dbx files
you talked about. Thanks. My email still is not working properly. I can
not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward
an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving
emails
just fine. Since my last post I have also contacted Nortons tech support
and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the
computer. My ISP has been very helpful and it is not on their end either.
I
am hoping that you have another idea of what the problem might be. I am
very thankful for all of your help. Jeff

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps
you
said I needed to do, you had given me a list of things to do. I
folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There
I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out
to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21
files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed
the
links about how to find the adress and show hidden files. I am hoping
you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, &
WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads.
State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area
where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

...Anything smaller and it doesn't
send it, but it does show it in the sent folder

Again, if a copy of the message appears in Sent Items folder, the message
was sent and the problem lies somewhere outside of Outlook Express. That
being said...

If you completed all four (4) steps in my post in Windows Update newsgroup
dated 25 June
(http://groups.google.com/group/micro...dcc3e5f2a6c560)
AND you've disabled email scanning by NAV and yet the behavior persists,
your current Identity may be damaged, especially if its the default "Main
Identity." Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

Then again...

...the computer
did come with Norton installed and I upgraded to a better version and
after a few years it quit updating.

You may be seeing the effects of a hijackware infection. Has your Norton
subscription ever expired since you've owned the computer?
--
~PA Bear


Jeff wrote:
Dear PA Bear: I found the Q&A and figured out how to delete the dbx files
you talked about. Thanks. My email still is not working properly. I can
not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward
an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving
emails
just fine. Since my last post I have also contacted Nortons tech support
and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the
computer. My ISP has been very helpful and it is not on their end either.
I
am hoping that you have another idea of what the problem might be. I am
very thankful for all of your help. Jeff

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps
you
said I needed to do, you had given me a list of things to do. I
folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There
I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out
to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21
files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed
the
links about how to find the adress and show hidden files. I am hoping
you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, &
WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads.
State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area
where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

I have tried what you said and it is still not working. It will still forward
if the message is 550 kb or larger. No I don't ever remember letting Norton
expire. Do I need to go back and delete the dbx files again? If you think the
problem is outside of OE, then what should I try next?
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

...Anything smaller and it doesn't
send it, but it does show it in the sent folder

Again, if a copy of the message appears in Sent Items folder, the message
was sent and the problem lies somewhere outside of Outlook Express. That
being said...

If you completed all four (4) steps in my post in Windows Update newsgroup
dated 25 June
(http://groups.google.com/group/micro...dcc3e5f2a6c560)
AND you've disabled email scanning by NAV and yet the behavior persists,
your current Identity may be damaged, especially if its the default "Main
Identity." Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

Then again...

...the computer
did come with Norton installed and I upgraded to a better version and
after a few years it quit updating.

You may be seeing the effects of a hijackware infection. Has your Norton
subscription ever expired since you've owned the computer?
--
~PA Bear


Jeff wrote:
Dear PA Bear: I found the Q&A and figured out how to delete the dbx files
you talked about. Thanks. My email still is not working properly. I can
not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward
an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving
emails
just fine. Since my last post I have also contacted Nortons tech support
and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the
computer. My ISP has been very helpful and it is not on their end either.
I
am hoping that you have another idea of what the problem might be. I am
very thankful for all of your help. Jeff

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps
you
said I needed to do, you had given me a list of things to do. I
folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There
I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out
to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21
files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed
the
links about how to find the adress and show hidden files. I am hoping
you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, &
WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads.
State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area
where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

.

I have tried what you said and it is still not working. It will still forward
if the message is 550 kb or larger. No I don't ever remember letting Norton
expire. Do I need to go back and delete the dbx files again? If you think the
problem is outside of OE, then what should I try next?
--
Thanks for your help.


"PA Bear [MS MVP]" wrote:

...Anything smaller and it doesn't
send it, but it does show it in the sent folder

Again, if a copy of the message appears in Sent Items folder, the message
was sent and the problem lies somewhere outside of Outlook Express. That
being said...

If you completed all four (4) steps in my post in Windows Update newsgroup
dated 25 June
(http://groups.google.com/group/micro...dcc3e5f2a6c560)
AND you've disabled email scanning by NAV and yet the behavior persists,
your current Identity may be damaged, especially if its the default "Main
Identity." Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

Then again...

...the computer
did come with Norton installed and I upgraded to a better version and
after a few years it quit updating.

You may be seeing the effects of a hijackware infection. Has your Norton
subscription ever expired since you've owned the computer?
--
~PA Bear


Jeff wrote:
Dear PA Bear: I found the Q&A and figured out how to delete the dbx files
you talked about. Thanks. My email still is not working properly. I can
not
create,or reply to emails.(Meaning the program does the function but it is
never received at the email address). But strangely enough I can forward
an
email, but only if it is 550 kb or larger. Anything smaller and it doesn't
send it, but it does show it in the sent folder. I am still receiving
emails
just fine. Since my last post I have also contacted Nortons tech support
and
problem is not with the Norton product. I have also tried deleting the dbx
files again, then deleting the recycle bin, and then restarting the
computer. My ISP has been very helpful and it is not on their end either.
I
am hoping that you have another idea of what the problem might be. I am
very thankful for all of your help. Jeff

Here's the Google Groups archive of your 25 June 2010 thread in Windows
Update newsgroup (which MS dropped from their newsserver shortly after 01
July):

http://groups.google.com/group/micro...ca73e54c74cb0f

NB: If a copy of the message is found in Sent Items, the problem lies
somewhere outside of OE; e.g., NAV's needless scanning of outgoing mail -
even Symantec says it's not necessary...

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


Jeff wrote:
I was happy to see that it was you that resonded to this question. You
were
the one to whom I was sending the other reply too when it went blank. I
was
having problems with Outloook Express 6, and you were correct the
computer
did come with Norton installed and I upgraded to a better version and
after
a few years it quit updating. I contacted Norton tech support and yes we
ran a removal tool. It wasn't long after that, that I started having
problems with my email. I know you respond to a lot of question I am
hoping
you half way remember mine.

My question I was repling to you about had to do with one of the steps
you
said I needed to do, you had given me a list of things to do. I
folllowed
everything you said to do and went to the links you provided. (I wish I
had
the reply in front of me so I could get the wording correct). On step 4
you
said I needed to go to (I think you called it) Microsoft Explorer? There
I
was to find the address where all emails are stored and delete the files
outbox. dbx, sent items dbx, and deleted items dbx. I was not sure where
you
were talking about so with so help from the Help section I figured out
to
go
to My Computer and right click and go to Explorer. There I scrolled down
till I found the address that I was looking for. There were some 21
files
there and I looked in everyone of them and didn't find anything outbox.
dbx
(ect). Either I am not in the right spot or something. Yes I followed
the
links about how to find the adress and show hidden files. I am hoping
you
remember me and my question. If not I will gladly retype the original
question, it was sent sometime around July 4th. I'm running XP sp3 all
updated, Outlook Express 6, Internet Explore 8. All of your help in this
matter has been and is GREATLY APPRECIATED. Thank You so much. Jeff

See http://www.microsoft.com/communities...s/default.mspx

IE General, OE General, OE6, Windows Update, Win98 General, &
WLMessenger
were some of the newsgroups dropped late last week.

Here's Google Groups archive of what might have been your thread in
Windows
Update newsgroup:
http://groups.google.com/group/micro...ca73e54c74cb0f

With the demise of Windows Update newsgroup, you will find continuing
support in this MS forum:
http://social.answers.microsoft.com/...istawu/threads.
State
your full Windows version (e.g., WinXP SP3) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

= NB: The Windows Update newsgroup threads were NOT ported over to the
Windows Update forum.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Jeff wrote:
After I replied to a question in another discussion group the area
where
the
questions should be is blank. The rest of the page is there and
functional.
This is one of the few groups that I can still see the questions. What
is
going on and how do I correct it.

.

.

.