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#1
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Can't add printers anymore
Hi
I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
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#2
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
#3
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Can't add printers anymore
We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine, and in some applications like WordPad, you can print to the default printer if you click on the Toolbar Print icon, but not if you attempt to print from the File menu. Error message is "An error occurred during this operation." A little background - this happened some time ago, and System File Check worked. Subsequently, a temp, who thought she was being helpful, started to install all the XP updates without telling anyone, after which the printers were gone again. Uninstalling the updates didn't help, nor does SFC now. When it happened the first time, it was suggested that the problem was caused by our running Lantastic, required for some legacy software. However, the problem does not occur until we attempt to update. The first time it happened was after updating IE6. An identical computer has not suffered a similar fate as we have not run the updates. Is there a way we can get the printers back...and be able to update IE and XP? |
#4
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
#5
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Can't add printers anymore
We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine, and in some applications like WordPad, you can print to the default printer if you click on the Toolbar Print icon, but not if you attempt to print from the File menu. Error message is "An error occurred during this operation." A little background - this happened some time ago, and System File Check worked. Subsequently, a temp, who thought she was being helpful, started to install all the XP updates without telling anyone, after which the printers were gone again. Uninstalling the updates didn't help, nor does SFC now. When it happened the first time, it was suggested that the problem was caused by our running Lantastic, required for some legacy software. However, the problem does not occur until we attempt to update. The first time it happened was after updating IE6. An identical computer has not suffered a similar fate as we have not run the updates. Is there a way we can get the printers back...and be able to update IE and XP? |
#6
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Can't add printers anymore
Hi Cari
Thank you for your suggestions, unfortunately they didn't work. Any other ideas? Harri -----Original Message----- From the command prompt, type sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri . |
#7
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
#8
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
#9
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Can't add printers anymore
We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine, and in some applications like WordPad, you can print to the default printer if you click on the Toolbar Print icon, but not if you attempt to print from the File menu. Error message is "An error occurred during this operation." A little background - this happened some time ago, and System File Check worked. Subsequently, a temp, who thought she was being helpful, started to install all the XP updates without telling anyone, after which the printers were gone again. Uninstalling the updates didn't help, nor does SFC now. When it happened the first time, it was suggested that the problem was caused by our running Lantastic, required for some legacy software. However, the problem does not occur until we attempt to update. The first time it happened was after updating IE6. An identical computer has not suffered a similar fate as we have not run the updates. Is there a way we can get the printers back...and be able to update IE and XP? |
#10
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Can't add printers anymore
Hi Cari
Thank you for your suggestions, unfortunately they didn't work. Any other ideas? Harri -----Original Message----- From the command prompt, type sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri . |
#11
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Can't add printers anymore
We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine, and in some applications like WordPad, you can print to the default printer if you click on the Toolbar Print icon, but not if you attempt to print from the File menu. Error message is "An error occurred during this operation." A little background - this happened some time ago, and System File Check worked. Subsequently, a temp, who thought she was being helpful, started to install all the XP updates without telling anyone, after which the printers were gone again. Uninstalling the updates didn't help, nor does SFC now. When it happened the first time, it was suggested that the problem was caused by our running Lantastic, required for some legacy software. However, the problem does not occur until we attempt to update. The first time it happened was after updating IE6. An identical computer has not suffered a similar fate as we have not run the updates. Is there a way we can get the printers back...and be able to update IE and XP? |
#12
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Can't add printers anymore
Hi Cari
Thank you for your suggestions, unfortunately they didn't work. Any other ideas? Harri -----Original Message----- From the command prompt, type sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri . |
#13
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Can't add printers anymore
Hi Cari
Thank you for your suggestions, unfortunately they didn't work. Any other ideas? Harri -----Original Message----- From the command prompt, type sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri . |
#14
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
#15
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Can't add printers anymore
From the command prompt, type
sfc /scannow (note the space between the c and the /) Also ensure your print spooler is started... from the command prompt, type net start spooler -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Harri" wrote in message ... Hi I'm a Mac user and XP is quite strange to me. When I installed XP Home -version to my pc I was able to install printeres like I should be. But now I can't. The Fax and Printers window in Control Panel is empty, although for example from Word I can print to all of the printers I installed earlier. The Word's (and every other softwares) Printers list shows all the printers I installed. Now the Control Panels Printers list is empty and nothing happens if I click "Add printer". I ran Norton Utilities Disk Doctor and the XP's disk repair tool. Any advice is welcome. Thanks in advance, Harri |
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