How to send a fax from a scanned document?

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or sent.. hal
If you've been following the directions in MS KB 306663, did you get to
the end with no errors or other problems? And then you went to the Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the name
"Fax." Most of the rest of this tab may be not filled in. What does it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID, CSID,
and "Rings before answer"? TSID and CSID should be your fax telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Lem, I Did the Configure Fax using the Fax wizard,enable send and receive are
checked,manual answer is on,the config summary is ok, one thing was
wrong-There were no tel numbers on theTSID & CSID but they are there now. I
did see two incoming phone calls listed on incoming. They were normal
calls,not to a fax. Hal
--
HAE


"Lem" wrote:

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or sent.. hal
If you've been following the directions in MS KB 306663, did you get to
the end with no errors or other problems? And then you went to the Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the name
"Fax." Most of the rest of this tab may be not filled in. What does it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID, CSID,
and "Rings before answer"? TSID and CSID should be your fax telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Gary, I checked my system config from Dell support and found a Modem
V.92,Data fax Internal donny,Dell Americas. Device Manager. Device status
indicates "Device is working properly ",Device Usage (enabled). AT+FCLASS=
0.1.2.2.0 Hal
--
HAE


"Lem" wrote:

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or sent.. hal
If you've been following the directions in MS KB 306663, did you get to
the end with no errors or other problems? And then you went to the Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the name
"Fax." Most of the rest of this tab may be not filled in. What does it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID, CSID,
and "Rings before answer"? TSID and CSID should be your fax telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Although not identified, might your last response/post
be directed at me?

Gary





"Hal" wrote in message
...
Gary, I checked my system config from Dell support and found a Modem
V.92,Data fax Internal donny,Dell Americas. Device Manager. Device status
indicates "Device is working properly ",Device Usage (enabled). AT+FCLASS=
0.1.2.2.0 Hal
--
HAE


"Lem" wrote:

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or sent..
hal
If you've been following the directions in MS KB 306663, did you get
to
the end with no errors or other problems? And then you went to the
Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the
name
"Fax." Most of the rest of this tab may be not filled in. What does
it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID, CSID,
and "Rings before answer"? TSID and CSID should be your fax telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

OK, you've got this document you want to fax. If you double click the
document, does some program start up and show you its contents? If this
happens, does this program have a "Print" function so you can print it on a
printer? If the program has a print function, does it let you select the
printer to use? If it will, do you see a printer named "Fax" in the list?
If Fax is listed as a printer, what happens wen you select it and click
"Print", does the Send Fax Wizard start? If the Send Fax Wizard starts,
does it finish and tell you it sent your Fax? Please remember, we cannot
read your mind and details are VERY important, be as candid as you can with
your answers.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Hal" wrote in message
...
Lem, I Did the Configure Fax using the Fax wizard,enable send and receive
are
checked,manual answer is on,the config summary is ok, one thing was
wrong-There were no tel numbers on theTSID & CSID but they are there now.
I
did see two incoming phone calls listed on incoming. They were normal
calls,not to a fax. Hal
--
HAE


"Lem" wrote:

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or
sent.. hal
If you've been following the directions in MS KB 306663, did you get
to
the end with no errors or other problems? And then you went to the
Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the
name
"Fax." Most of the rest of this tab may be not filled in. What does
it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID,
CSID,
and "Rings before answer"? TSID and CSID should be your fax
telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Well,

You have FAX modem V.92,Data fax Internal donny equipped in your PC.

OK you should hooked up with the line from FAX MODEM to the ANALOG telephone
line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE
line".)

As your PC is running Windows XP, have you installed "FAX service" in
Start-Control Panel-Add Remove Program-Add Remove Windows Component?
This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it
besides your normal printer.

Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control
Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country
and your City code or local area code.

Ok then you are ready to go to "FAX console" to configure FAX service with
"FAX configuration wizard for "Enable Send" and "Enable Receive."
As to TSID & CSID box, put any name you like for the identification of your
PC-FAX to communicate with other FAX machines.

Did you do all above ?

Then back to Microsoft Word, open .doc file containing scanned image with
your scanner following File-Open of Word menu.
Now you are ready to PRINT the document following File-Print of Word menu
selecting "FAX" in Printer Name Drop Down Box of print pop-up window of
Word.

Printing the document to "FAX" will pop up "FAX sending wizard"
Recipient's FAX number you must enter to send your Doc.

How it goes ?

Duke

************************************************
"Hal" wrote in message
...
I have scanned a document in my scanner but can't fax it.Microsoft item
306663 says it can be done. My PC, DELL says I need an imaging device
which
they say I don't have in my PC.
--
HAE

LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal
--
HAE


"Lem" wrote:

It seems as if you haven't gone through the Fax Configuration Wizard.
Open the Fax Console and click on "Configure Fax." Go through the "Fax
Configuration Wizard" and fill in the blanks as appropriate. On the
screen headed "Select Device for Sending or Receiving Faxes" make sure
to check the boxes next to "Enable Send" and "Enable Receive." Set
either to manual answer or auto answer as desired.

The last screen says "You have successfully completed the Fax
Configuration Wizard" and shows a summary of settings. They should look
something like this:

Configuration Summary:

Devices configured to send faxes:
Zoom V.92 PCI Voice Faxmodem
The TSID of these devices is XXX-XXX-XXXX.

Devices configured to receive faxes:
Zoom V.92 PCI Voice Faxmodem
Devices are configured to automatically answer incoming fax
calls after 2 rings.
The CSID of these devices is XXX-XXX-XXXX.

If yours looks like that, the problem may be that your modem is (a) not
working properly or (b) not compatible with Windows XP Fax. If your
modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the
name of the modem manufacturer but the identification of the chipset
used in the modem, so I can't see if it's on the "Hardware Compatibility
List." If you know the actual make and model of your modem, go to
http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it
is OK for use with XP.

Open Device Manager (e.g., right click on My Computer, select
Properties, on Hardware tab, click "Device Manager"). Go to the Modems
entry, click on the +, the right click on the modem identification and
select properties. Does "Device status" indicate "This device is working
properly"? Under "Device usage" does it say "Use this device (enable)"?
Go to the "Diagnostics" tab. Click the "Query modem" button. What
does it say for the response to "AT+FCLASS=?"

Click the "View log" button, and see if there appear to be any error
messages there. See the second post above from Gary Walker.


Hal wrote:
LEM, No values for TSID & CSID No fax # there
-Hal-
HAE


"Lem" wrote:

Hal wrote:
Nothing shows up on the fax console monitor.nothing waiting or sent.. hal
If you've been following the directions in MS KB 306663, did you get to
the end with no errors or other problems? And then you went to the Fax
Console and saw nothing either in Outbox or Sent Items?

Open the Fax Console.

Click on "Tools."

Click on "Fax Printer Configuration."

You should see a window with the title "Fax Properties" with 5 tabs:
General, Sharing, Devices, Tracking, and Archives.

On the General tab, you should see an icon of a fax machine and the name
"Fax." Most of the rest of this tab may be not filled in. What does it
say after "Model:"?

Click the "Devices" tab. What is listed under the heading
"Device Name Send Receive"? Is there a value for TSID, CSID,
and "Rings before answer"? TSID and CSID should be your fax telephone
number.










--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer



--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Duke,Do you have a FAX machine? If you do send your phone # and see if I can
a FAX to u. I have done everything you suggested.The info about Microsoft
word,my image is filed in my documents,I open it and it appears AND i printed
it to the fax printer and thesending wizard open . I followed the info. But I
could not see that it was sent in the monitor. HAL
--
HAE


"Duke Williams" wrote:

Well,

You have FAX modem V.92,Data fax Internal donny equipped in your PC.

OK you should hooked up with the line from FAX MODEM to the ANALOG telephone
line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE
line".)

As your PC is running Windows XP, have you installed "FAX service" in
Start-Control Panel-Add Remove Program-Add Remove Windows Component?
This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it
besides your normal printer.

Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control
Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country
and your City code or local area code.

Ok then you are ready to go to "FAX console" to configure FAX service with
"FAX configuration wizard for "Enable Send" and "Enable Receive."
As to TSID & CSID box, put any name you like for the identification of your
PC-FAX to communicate with other FAX machines.

Did you do all above ?

Then back to Microsoft Word, open .doc file containing scanned image with
your scanner following File-Open of Word menu.
Now you are ready to PRINT the document following File-Print of Word menu
selecting "FAX" in Printer Name Drop Down Box of print pop-up window of
Word.

Printing the document to "FAX" will pop up "FAX sending wizard"
Recipient's FAX number you must enter to send your Doc.

How it goes ?

Duke

************************************************
"Hal" wrote in message
...
I have scanned a document in my scanner but can't fax it.Microsoft item
306663 says it can be done. My PC, DELL says I need an imaging device
which
they say I don't have in my PC.
--
HAE

Hal wrote:
LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Duke, 7/4/2007 I know this is a holiday,please-read my reply as soon as you
can and see what we can do to fax something to someone. Dell says it should
work, Microsoft said they've done all they can. Call 1-888-236-3355. I can't
understand those people let alone The Dell techs in INDIA. Hal-
HAE


"Hal" wrote:

Duke,Do you have a FAX machine? If you do send your phone # and see if I can
a FAX to u. I have done everything you suggested.The info about Microsoft
word,my image is filed in my documents,I open it and it appears AND i printed
it to the fax printer and thesending wizard open . I followed the info. But I
could not see that it was sent in the monitor. HAL
--
HAE


"Duke Williams" wrote:

Well,

You have FAX modem V.92,Data fax Internal donny equipped in your PC.

OK you should hooked up with the line from FAX MODEM to the ANALOG telephone
line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE
line".)

As your PC is running Windows XP, have you installed "FAX service" in
Start-Control Panel-Add Remove Program-Add Remove Windows Component?
This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it
besides your normal printer.

Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control
Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country
and your City code or local area code.

Ok then you are ready to go to "FAX console" to configure FAX service with
"FAX configuration wizard for "Enable Send" and "Enable Receive."
As to TSID & CSID box, put any name you like for the identification of your
PC-FAX to communicate with other FAX machines.

Did you do all above ?

Then back to Microsoft Word, open .doc file containing scanned image with
your scanner following File-Open of Word menu.
Now you are ready to PRINT the document following File-Print of Word menu
selecting "FAX" in Printer Name Drop Down Box of print pop-up window of
Word.

Printing the document to "FAX" will pop up "FAX sending wizard"
Recipient's FAX number you must enter to send your Doc.

How it goes ?

Duke

************************************************
"Hal" wrote in message
...
I have scanned a document in my scanner but can't fax it.Microsoft item
306663 says it can be done. My PC, DELL says I need an imaging device
which
they say I don't have in my PC.
--
HAE

Lem, The # 1 experiment,fax was not in outbox,cover page was not seen,fax
monitor did not open, nothing in sent items. Hal....I will try second
Experiment..Hal
--
HAE


"Lem" wrote:

Hal wrote:
LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Lem, #2 testing this item now Hal
--
HAE


"Lem" wrote:

Hal wrote:
LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

lem,#2 I used my cell phone to call my fax printer,it rang answered after 2
rings,I heard data fax tones on my cell,the printer did not print, I guess
because I didn't send a real fax Hal
--
HAE


"Lem" wrote:

Hal wrote:
LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Lem, Item #3 please explain this item again,doesn't seem to work ? Hal
--
HAE


"Hal" wrote:

Duke, 7/4/2007 I know this is a holiday,please-read my reply as soon as you
can and see what we can do to fax something to someone. Dell says it should
work, Microsoft said they've done all they can. Call 1-888-236-3355. I can't
understand those people let alone The Dell techs in INDIA. Hal-
HAE


"Hal" wrote:

Duke,Do you have a FAX machine? If you do send your phone # and see if I can
a FAX to u. I have done everything you suggested.The info about Microsoft
word,my image is filed in my documents,I open it and it appears AND i printed
it to the fax printer and thesending wizard open . I followed the info. But I
could not see that it was sent in the monitor. HAL
--
HAE


"Duke Williams" wrote:

Well,

You have FAX modem V.92,Data fax Internal donny equipped in your PC.

OK you should hooked up with the line from FAX MODEM to the ANALOG telephone
line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE
line".)

As your PC is running Windows XP, have you installed "FAX service" in
Start-Control Panel-Add Remove Program-Add Remove Windows Component?
This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it
besides your normal printer.

Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control
Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country
and your City code or local area code.

Ok then you are ready to go to "FAX console" to configure FAX service with
"FAX configuration wizard for "Enable Send" and "Enable Receive."
As to TSID & CSID box, put any name you like for the identification of your
PC-FAX to communicate with other FAX machines.

Did you do all above ?

Then back to Microsoft Word, open .doc file containing scanned image with
your scanner following File-Open of Word menu.
Now you are ready to PRINT the document following File-Print of Word menu
selecting "FAX" in Printer Name Drop Down Box of print pop-up window of
Word.

Printing the document to "FAX" will pop up "FAX sending wizard"
Recipient's FAX number you must enter to send your Doc.

How it goes ?

Duke

************************************************
"Hal" wrote in message
...
I have scanned a document in my scanner but can't fax it.Microsoft item
306663 says it can be done. My PC, DELL says I need an imaging device
which
they say I don't have in my PC.
--
HAE

Hal wrote:
Lem, Item #3 please explain this item again,doesn't seem to work ? Hal

Hal, you said that "I used my cell phone to call my fax printer."

Do you have a separate multi-function printer/scanner/fax that you are
attempting to use, or do you have a fax modem INSIDE your computer case?
And if you have BOTH devices, do you have a telephone line connected
to the fax modem in your computer, or only to the printer/scanner/fax?

--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer