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SMART status bad, backup and replace message
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died.
OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. |
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#2
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SMART status bad, backup and replace message
laryk wrote:
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died. OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. By definition, SMART cannot "deliver a death certificate". The reason being, that when a disk drive dies, it ceases to communicate with the OS, and is completely mute. That means, if the disk drive is really sick, the SMART subsystem within it, cannot report anything. So if SMART still works, and the status is bad, then the disk is "sick". When the disk stops communicating entirely, by definition, then it's "dead". If you cannot get the file systems on the disk to mount, you need to do a sector by sector backup of the disk. As soon as is practical. Each time you power off and power on the disk, there is a danger it may die completely. So your first priority is a backup. If the file system on the partition still mounts, *then* you can do a file by file backup. A regular backup operation. Or, even a copy and paste. If the file system is damaged, and certain folders are no longer accessible, you might be tempted to run "CHKDSK" and fix it. But, the thing is, if the disk is sick enough, that might make things worse. If you can't see files at all, then file by file backup is out of the question. Then, you need sector by sector backup. It's possible Acronis has that as an option. Maybe, even the version of Acronis available on the Seagate site for download could do it. (Check the downloadable manual, but I think "DiscWizard" is just a rebranded Acronis tool.) http://www.seagate.com/support/downloads/discwizard/ http://www.seagate.com/files/www-con...g.en.14382.pdf (Page 8) "However, you may use an option that lets you include in an image all of the sectors of a hard disc (so called sector-by-sector backup). If that tool supports it, that's one way to get the data off the disk and onto another disk which is the same size or larger. But, you're going to need a destination disk, to hold the captured information. Once the data is on a known-good disk, then you can try running CHKDSK or whatever. That is, if you can get the disk partition to mount. A reason for a partition not mounting, can be drive letters. So before panicking, first fire up Disk Management (diskmgmt.msc from Start : Run), and see if partitions are shown there. Maybe it's just a drive letter conflict in your guest OS. There are some free tools I would normally promote, but generally they're a bit too fiddly for general usage. You have the option of finding one of those $39.95 "data recovery programs", to get the data back. The reason I'm not a fan of immediately reaching for CHKDSK, is there's no guarantee CHKDSK can repair every problem it runs into. I like CHKDSK, if the disk drive is known to be healthy, as then, less can go wrong. If the disk is sick, then CHKDSK might not be the best thing to use. If you're on a limited budget, the program here (drive rescue) can attempt to copy files off an NTFS partition. You'll still need a separate disk and space, to receive the resultant recovered files. Any time you're working on busted disks, you need space to hold the recovered files. They should not be written back to the broken disk... http://web.archive.org/web/200701010...rescue19d.html http://web.archive.org/web/200303031...rescue19d.html Seagate also appears to be promoting their own file scavenger. https://services.seagate.com/diysoftware.aspx "Seagate File Recovery" I've not seen or heard of that, so no idea what they've re-branded for that purpose. ******* If you can't get the Seagate download, to do a sector-by-sector backup, there is a linux recipe here. You have to be an experienced Linux person, to do this. http://www.cgsecurity.org/wiki/Damaged_Hard_Disk "The best method: Antonio Diaz's GNU 'ddrescue' ./ddrescue -n /dev/old_disk /dev/new_disk rescued.log ./ddrescue -r 1 /dev/old_disk /dev/new_disk rescued.log " That's an example of something that won't be practical for most people. On the same site, is a copy of TestDisk. That can be run from Windows, without rebooting or anything. You do *not* want to be writing out a new MBR with this. I'm pointing you to this, because it has an option to "display files" within a partition. That is, if the partition header is intact. It's yet another measure, of how damaged the thing is. http://www.cgsecurity.org/wiki/TestDisk http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step "Press p to list its files http://www.cgsecurity.org/mw/images/List_files.gif " So that shows a way of viewing files, if there is something to view. This doesn't particularly solve the data recovery problem, but shows the files are potentially still there. ******* Your priority right now, is making a backup... somehow. Good luck, Paul |
#3
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SMART status bad, backup and replace message
"Paul" wrote in message ... laryk wrote: I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died. OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. By definition, SMART cannot "deliver a death certificate". The reason being, that when a disk drive dies, it ceases to communicate with the OS, and is completely mute. That means, if the disk drive is really sick, the SMART subsystem within it, cannot report anything. So if SMART still works, and the status is bad, then the disk is "sick". When the disk stops communicating entirely, by definition, then it's "dead". If you cannot get the file systems on the disk to mount, you need to do a sector by sector backup of the disk. As soon as is practical. Each time you power off and power on the disk, there is a danger it may die completely. So your first priority is a backup. If the file system on the partition still mounts, *then* you can do a file by file backup. A regular backup operation. Or, even a copy and paste. If the file system is damaged, and certain folders are no longer accessible, you might be tempted to run "CHKDSK" and fix it. But, the thing is, if the disk is sick enough, that might make things worse. If you can't see files at all, then file by file backup is out of the question. Then, you need sector by sector backup. It's possible Acronis has that as an option. Maybe, even the version of Acronis available on the Seagate site for download could do it. (Check the downloadable manual, but I think "DiscWizard" is just a rebranded Acronis tool.) http://www.seagate.com/support/downloads/discwizard/ http://www.seagate.com/files/www-con...g.en.14382.pdf (Page 8) "However, you may use an option that lets you include in an image all of the sectors of a hard disc (so called sector-by-sector backup). If that tool supports it, that's one way to get the data off the disk and onto another disk which is the same size or larger. But, you're going to need a destination disk, to hold the captured information. Once the data is on a known-good disk, then you can try running CHKDSK or whatever. That is, if you can get the disk partition to mount. A reason for a partition not mounting, can be drive letters. So before panicking, first fire up Disk Management (diskmgmt.msc from Start : Run), and see if partitions are shown there. Maybe it's just a drive letter conflict in your guest OS. There are some free tools I would normally promote, but generally they're a bit too fiddly for general usage. You have the option of finding one of those $39.95 "data recovery programs", to get the data back. The reason I'm not a fan of immediately reaching for CHKDSK, is there's no guarantee CHKDSK can repair every problem it runs into. I like CHKDSK, if the disk drive is known to be healthy, as then, less can go wrong. If the disk is sick, then CHKDSK might not be the best thing to use. If you're on a limited budget, the program here (drive rescue) can attempt to copy files off an NTFS partition. You'll still need a separate disk and space, to receive the resultant recovered files. Any time you're working on busted disks, you need space to hold the recovered files. They should not be written back to the broken disk... http://web.archive.org/web/200701010...rescue19d.html http://web.archive.org/web/200303031...rescue19d.html Seagate also appears to be promoting their own file scavenger. https://services.seagate.com/diysoftware.aspx "Seagate File Recovery" I've not seen or heard of that, so no idea what they've re-branded for that purpose. ******* If you can't get the Seagate download, to do a sector-by-sector backup, there is a linux recipe here. You have to be an experienced Linux person, to do this. http://www.cgsecurity.org/wiki/Damaged_Hard_Disk "The best method: Antonio Diaz's GNU 'ddrescue' ./ddrescue -n /dev/old_disk /dev/new_disk rescued.log ./ddrescue -r 1 /dev/old_disk /dev/new_disk rescued.log " That's an example of something that won't be practical for most people. On the same site, is a copy of TestDisk. That can be run from Windows, without rebooting or anything. You do *not* want to be writing out a new MBR with this. I'm pointing you to this, because it has an option to "display files" within a partition. That is, if the partition header is intact. It's yet another measure, of how damaged the thing is. http://www.cgsecurity.org/wiki/TestDisk http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step "Press p to list its files http://www.cgsecurity.org/mw/images/List_files.gif " So that shows a way of viewing files, if there is something to view. This doesn't particularly solve the data recovery problem, but shows the files are potentially still there. ******* Your priority right now, is making a backup... somehow. Good luck, Paul Ignoring the situation where the OP has plonked that hd into different hardware, (he did say he tried to boot-up from it), ....his main aim seems to be data recovery, ...he mentioned a negative SMART report, ... .....would not the best approach be, (if there is some service life left in the hd), to let Spinrite 6 do its' stuff ? regards, Richard |
#4
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SMART status bad, backup and replace message
"laryk" wrote in message ... I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died. OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. .....and of course, shouldn't he be connected it as a slave drive, for data recovery, and not trying to boot up from it ? regards, Richard |
#5
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SMART status bad, backup and replace message
"laryk" wrote in message ... I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died. OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. .....and of course, shouldn't he be connected it as a slave drive, for data recovery, and not trying to boot up from it ? regards, Richard |
#6
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SMART status bad, backup and replace message
"laryk" wrote in message ... I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died. OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management. But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot. So, seems like the HDD is not dead. Could anyone help me to access the HDD in order to backup data? Thanks very much. .....and of course, shouldn't he be connected it as a slave drive, for data recovery, and not trying to boot up from it ? regards, Richard |
#7
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SMART status bad, backup and replace message
"RJK" wrote in message ... ....sorry for repeats, dunno how that happened ! regards, Richard |
#8
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SMART status bad, backup and replace message
"RJK" wrote in message
... ....and of course, shouldn't he be connected it as a slave drive, for data recovery, and not trying to boot up from it ? The master/slave configuration was dictated by early AT hardware, how to connect two drives to the motherboard through a single connection. The BIOS determines from which drive we may boot (and is not governed by the master/slave configuration. If it were, we might not be able to boot from a CD.) -- Don Phillipson Carlsbad Springs (Ottawa Canada) |
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