O.T. Missing Folder/files

Robert in CA wrote:
I started the 8500 and went to do something and when I came back it said
it had finished the malwarebytes scan. This must be automatic because I
didn't start it. However on the spur of the moment I decided to run another
Malwarebytes scan myself and found this.

https://postimg.cc/rzVn5mMY

I quarantined it and ran another scan just to make sure it was clean. Strange
the automatic scan didn't find it?

I followed your instructions.

https://postimg.cc/14czjynF

https://postimg.cc/nXTcc2Yh

I assume now I click Repair Computer to get to the keyboard layout and then
follow the steps in your link then scroll to the bottom to the Dell Factory Image
Restore and click it, is that correct?

Robert


I like your second picture set, with the Repair Your Computer.
Something works for a change.

The first picture says it quarantined "ByteFenceGUI" which is
sitting in the recycle bin.

It's possible the first scan was a fake scan ? To
throw you off the scent.

In any case, it's a PUP rather than a malware. You can
quarantine, but it does not say whether it will come back or not.

https://blog.malwarebytes.com/detect...nal-bytefence/

Paul