Cant save pics in any other format than bitmap

Until just recently I could save pics I downloaded from the web in jpg
format, now the only option Im given is bitmap format. Ive recently
installed SP2 but this problem has only just occurred. Is there a fix for
this. Ive heard there is a jpeg patch on the windows update site but its not
on my list of available updates. Any help appreciated

Hi

Try clearing out the Temporary Internet Files folder. Open Internet
Explorer and go to ToolsInternet Options and click on 'Delete Files...'.
Try saving the files after that.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


"Roy" wrote in message
...
Until just recently I could save pics I downloaded from the web in jpg
format, now the only option Im given is bitmap format. Ive recently
installed SP2 but this problem has only just occurred. Is there a fix for
this. Ive heard there is a jpeg patch on the windows update site but its
not on my list of available updates. Any help appreciated

"Roy" wrote in message

Until just recently I could save pics I downloaded from the web in jpg
format, now the only option Im given is bitmap format. Ive recently
installed SP2 but this problem has only just occurred. Is there a fix
for this. Ive heard there is a jpeg patch on the windows update site
but its not on my list of available updates. Any help appreciated

That happens when the Temporary Internet Files are too full. In IE click
Tools | Internet Options. Click Delete Files in the Temporary Internet
files section of the General tab. On the next window place a check mark in
the box to Delete all offline content.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
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Thanks Fellas that did the trick
"Roy" wrote in message
...
Until just recently I could save pics I downloaded from the web in jpg
format, now the only option Im given is bitmap format. Ive recently
installed SP2 but this problem has only just occurred. Is there a fix for
this. Ive heard there is a jpeg patch on the windows update site but its
not on my list of available updates. Any help appreciated

You're welcome. Glad your problem is sorted.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups


"Roy" wrote in message
...
Thanks Fellas that did the trick
"Roy" wrote in message
...
Until just recently I could save pics I downloaded from the web in jpg
format, now the only option Im given is bitmap format. Ive recently
installed SP2 but this problem has only just occurred. Is there a fix for
this. Ive heard there is a jpeg patch on the windows update site but its
not on my list of available updates. Any help appreciated

You're welcome. Glad your problem is sorted.

As many times as I see that problem go by here, I'm surprised that Microsoft
didn't address it in the recent IE refresh.

Bill -- (Remove KILLSPAM from my address to use it)