I can´t close down messenger

Greetings,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"japonce" wrote in message
...
When I try to close it down a message tell me that a
program is using it and that I must exit it first, but no
other program at all is running, at least no one that
appears in the task bar, and the error still annoying me.
How can I know what program is using messenger?.
How can I exit that program so I can close down messenger.
Why the message do not point at the culprit.
xp home in a compaq
I'll really appreciate your help.