If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
XP reboot loop after SP2 update is installed
Hello, I installed SP2 via automatic update notification and did express
setup. SP2 completed successfully to the point it says you must restart to complete the install. Upon restart my PC gets hung in a reboot loop. I cannot get to safe mode, nor last good configuation. I did however disable reboot on failure and got this msg: "Stop: C000021A Fatal System error , The windows subsystem system process terminated unexpectedly w/ a status of 0xC0000005 (0x7FFE0297 , 0x0015FAB8) the system has been shutdown." I can find info for C000021A and C0000005, but none of it is of any use. What I need are details for the errors in parenthesis. I can successfully remove SP2 from my PC, but would like to eventually be able to successfully install SP2. I cannot find any details on the 2 errors in ( ) on microsoft.com, or on google. Can anyone shed some details on the 2 errors in ( ). Much appreciated. |
Ads |
#2
|
|||
|
|||
"spazman7" wrote:
Hello, I installed SP2 via automatic update notification and did express setup. SP2 completed successfully to the point it says you must restart to complete the install. Upon restart my PC gets hung in a reboot loop. I cannot get to safe mode, nor last good configuation. I did however disable reboot on failure and got this msg: "Stop: C000021A Fatal System error , The windows subsystem system process terminated unexpectedly w/ a status of 0xC0000005 (0x7FFE0297 , 0x0015FAB8) the system has been shutdown." I can find info for C000021A and C0000005, but none of it is of any use. What I need are details for the errors in parenthesis. I can successfully remove SP2 from my PC, but would like to eventually be able to successfully install SP2. I cannot find any details on the 2 errors in ( ) on microsoft.com, or on google. Can anyone shed some details on the 2 errors in ( ). Much appreciated. 1. Get the complete SP2 on CD. Check with computer stores in your area - they may have free copies available. Or you can order one from Microsoft at http://www.microsoft.com/windowsxp/d...s/default.mspx 2. Before installing SP2 from the CD read the preparatio guide at http://www3.telus.net/dandemar/spackins.htm and follow the steps suggested. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
#3
|
|||
|
|||
Ron,
I finally received the CD. I followed the steps to prepare my PC in the link you provided. It worked like a champ. XP SP2 was successful. Thank you. "Ron Martell" wrote: "spazman7" wrote: Hello, I installed SP2 via automatic update notification and did express setup. SP2 completed successfully to the point it says you must restart to complete the install. Upon restart my PC gets hung in a reboot loop. I cannot get to safe mode, nor last good configuation. I did however disable reboot on failure and got this msg: "Stop: C000021A Fatal System error , The windows subsystem system process terminated unexpectedly w/ a status of 0xC0000005 (0x7FFE0297 , 0x0015FAB8) the system has been shutdown." I can find info for C000021A and C0000005, but none of it is of any use. What I need are details for the errors in parenthesis. I can successfully remove SP2 from my PC, but would like to eventually be able to successfully install SP2. I cannot find any details on the 2 errors in ( ) on microsoft.com, or on google. Can anyone shed some details on the 2 errors in ( ). Much appreciated. 1. Get the complete SP2 on CD. Check with computer stores in your area - they may have free copies available. Or you can order one from Microsoft at http://www.microsoft.com/windowsxp/d...s/default.mspx 2. Before installing SP2 from the CD read the preparatio guide at http://www3.telus.net/dandemar/spackins.htm and follow the steps suggested. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
activesync 3.8 installation error | control_freak777 | Windows XP Help and Support | 3 | June 29th 05 05:20 AM |
update freezes computer | Jim | Windows XP Help and Support | 4 | May 12th 05 02:46 PM |
Response to Pat from Warm1 | Warm1 | Security and Administration with Windows XP | 0 | April 19th 05 05:02 PM |
Driver Update Fails After SP2 Installed | Jeff Lydiatt | Windows Service Pack 2 | 1 | August 30th 04 12:57 AM |
KB823718 continuously installs | Steve R | Security and Administration with Windows XP | 2 | August 24th 04 03:42 PM |