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#1
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error
Can anyone tell me what this error message is all about? I have winxp home.
The error is " the instruction at 0x7c9105f8 reference memory at 8x02340010 memory could not be read" Click ok to terminate. |
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#2
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error
jon gillis wrote:
Can anyone tell me what this error message is all about? I have winxp home. The error is " the instruction at 0x7c9105f8 reference memory at 8x02340010 memory could not be read" Click ok to terminate. What are you doing when you get the error? Running what application? When does the error occur? Malke -- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" |
#3
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error
Usually I am running Internet Explorer and it happens mostly when shutting
down. Today the error was differant in that reference memory was at ox2570010 and I could not close the window until I shutdown. "Malke" wrote in message ... jon gillis wrote: Can anyone tell me what this error message is all about? I have winxp home. The error is " the instruction at 0x7c9105f8 reference memory at 8x02340010 memory could not be read" Click ok to terminate. What are you doing when you get the error? Running what application? When does the error occur? Malke -- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" |
#4
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error
jon gillis wrote:
Usually I am running Internet Explorer and it happens mostly when shutting down. Today the error was differant in that reference memory was at ox2570010 and I could not close the window until I shutdown. "Malke" wrote in message ... jon gillis wrote: Can anyone tell me what this error message is all about? I have winxp home. The error is " the instruction at 0x7c9105f8 reference memory at 8x02340010 memory could not be read" Click ok to terminate. When you are shutting down what? Windows or Internet Explorer? Please run through these troubleshooting steps: 1) Scan in Safe Mode with current version (not earlier than 2003) antivirus using updated definitions. 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These programs are free, so use them both since they complement each other. There is a new version of CWShredder from Intermute. I would not install the other Intermute programs, however. Alternately, there are CoolWebSearch malware removal steps at SilentRunners. Be sure to update these programs before running, and it is a good idea to do virus/spyware scans in Safe Mode. Make sure you are able to see all hidden files and extensions (View tab in Folder Options). HijackThis is an excellent tool to discover and disable hijackers, but it requires expert skill. See below for HijackThis links. A combination of HijackThis and about:Buster works well in removing the about:Blank homepage hijacker. Again, this is an expert tool and novices should get help with it. 3) If you are running Windows ME or XP, you should disable/enable System Restore because malware will be in the Restore Points. With ME, you must disable System Restore completely. With XP, you can delete all but the most recent (presumably clean) System Restore point from the More Options section of Disk Cleanup (Runcleanmgr). Links to help with malwa Software/Methods: http://www.safer-networking.org - Spybot Search & Destroy http://www.lavasoftusa.com - Ad-aware http://www.majorgeeks.com - good download site http://www.intermute.com/spysubtract..._download.html http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners HijackThis: http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim Eshelman http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis forum http://www.wilderssecurity.com/ http://forums.tomcoyote.org/ http://www.spywareinfo.com/forums/ General: http://forum.aumha.org/ - look under "Security" for various forums http://rgharper.mvps.org/cleanit.htm http://mvps.org/winhelp2002/unwanted.htm http://www.aumha.org/a/parasite.htm - The Parasite Fight http://www.spywarewarrior.com/rogue_anti-spyware.htm Then move on to general maintenance: 1) Delete temporary and Temporary Internet Files. 2) Stop unnecessary services/programs from starting with Windows - see www.blackviper.com for services info and www.pacs-portal.co.uk/startup_index.htm for programs info. 3) Look in Event Viewer for clues. 4) Make sure you've visited Windows Update and applied all security patches. Do not install driver updates from Windows Update. 5) Run a firewall. At that point we will know that your computer is clean. If you continue to get the errors after that, post back with more information. Include the results of your troubleshooting and information about your Internet connection (method, ISP) and your computer's hardware. Malke -- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" |
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