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Can't print emails in Juno 5
I use Juno 5 for Internet and email and I stumped their
tech support with this printing problem: I can print a web page normally, but when I try to print an email message, Juno freezes right after I hit "OK" in the print window, and I have to shut down Juno from the Windows Task Manager. I used Task Mgr to end processes one-by- one until I found which one prevents Juno from printing emails. The culprit is one of the SVCHOST.EXE files running under user name SYSTEM and using around 3,500Kb. But I understand that the SVCHOSTs are, themselves, collections of multiple tasks bundled together by Windows XP. (Printer is an HP 722C, and both the printer and Juno5 are working fine on my other computer, a Windows 98 pc.) So I don't know where to go from here. Can anyone offer guidance or suggestions? Thank you. |
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