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#1
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My messenger 2009 is boned.
AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll
ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
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#2
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My messenger 2009 is boned.
Greetings Kilroy,
Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#3
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My messenger 2009 is boned.
Thanks for the reply. I am running Kaspersky 2009 internet security.
I have done a complete uninstall of my anti virus but still no luck. According to the connection tests everything is ready to go but when I try to connect . I use a router but I have tried connecting with and without the router still the same error. Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience. Messenger does not shut down just won't connect. Any other ideas? TIA "Jonathan Kay [MVP]" wrote: Greetings Kilroy, Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#4
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My messenger 2009 is boned.
I'm still having exactly the same problem - any further ideas or should we
all roll-back to 8.5? "Kilroy238" wrote: Thanks for the reply. I am running Kaspersky 2009 internet security. I have done a complete uninstall of my anti virus but still no luck. According to the connection tests everything is ready to go but when I try to connect . I use a router but I have tried connecting with and without the router still the same error. Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience. Messenger does not shut down just won't connect. Any other ideas? TIA "Jonathan Kay [MVP]" wrote: Greetings Kilroy, Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#5
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My messenger 2009 is boned.
i am rolling back to 8.5 for now. Maybe in another 6 months enough people
will have this problem MS will figure it out. "canada_67" wrote: I'm still having exactly the same problem - any further ideas or should we all roll-back to 8.5? "Kilroy238" wrote: Thanks for the reply. I am running Kaspersky 2009 internet security. I have done a complete uninstall of my anti virus but still no luck. According to the connection tests everything is ready to go but when I try to connect . I use a router but I have tried connecting with and without the router still the same error. Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience. Messenger does not shut down just won't connect. Any other ideas? TIA "Jonathan Kay [MVP]" wrote: Greetings Kilroy, Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#6
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My messenger 2009 is boned.
I installed live messenger 9.0 and dosn't let me sign in. Connection ok. How
I can uninstall it? it doesn't show up in control ad/remove. It doesn't let me install 8.5. The computer did not have live messenger before. "Kilroy238" wrote: i am rolling back to 8.5 for now. Maybe in another 6 months enough people will have this problem MS will figure it out. "canada_67" wrote: I'm still having exactly the same problem - any further ideas or should we all roll-back to 8.5? "Kilroy238" wrote: Thanks for the reply. I am running Kaspersky 2009 internet security. I have done a complete uninstall of my anti virus but still no luck. According to the connection tests everything is ready to go but when I try to connect . I use a router but I have tried connecting with and without the router still the same error. Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience. Messenger does not shut down just won't connect. Any other ideas? TIA "Jonathan Kay [MVP]" wrote: Greetings Kilroy, Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#7
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My messenger 2009 is boned.
Never mind this post I found out how to uninstall Live Messenger 9.0 simple :
Start, run and write in this: msiexec /x {0AAA9C97-74D4-47CE-B089-0B147 EF3553C} Than click OK. and will uninstall this horrible messenger! "Zsuzsa" wrote: I installed live messenger 9.0 and dosn't let me sign in. Connection ok. How I can uninstall it? it doesn't show up in control ad/remove. It doesn't let me install 8.5. The computer did not have live messenger before. "Kilroy238" wrote: i am rolling back to 8.5 for now. Maybe in another 6 months enough people will have this problem MS will figure it out. "canada_67" wrote: I'm still having exactly the same problem - any further ideas or should we all roll-back to 8.5? "Kilroy238" wrote: Thanks for the reply. I am running Kaspersky 2009 internet security. I have done a complete uninstall of my anti virus but still no luck. According to the connection tests everything is ready to go but when I try to connect . I use a router but I have tried connecting with and without the router still the same error. Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience. Messenger does not shut down just won't connect. Any other ideas? TIA "Jonathan Kay [MVP]" wrote: Greetings Kilroy, Another option you've not mentioned here is that some security/antivirus software is known to cause this problem. You may want to (at least) temporarily uninstall (not just disable) any such software, reboot and try after that. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kilroy238" wrote in message ... AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
#8
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My messenger 2009 is boned.
"Kilroy238" wrote: AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA Nice to see that there is still no one that can help us. |
#9
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My messenger 2009 is boned.
june2009 now and still no solutions known for this problem, still get the
error message in XP in Vista there are no problems yet "Kilroy238" wrote: "Kilroy238" wrote: AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA Nice to see that there is still no one that can help us. |
#10
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My messenger 2009 is boned.
It's plain to me the problem is not widespread enough for them to care.
So F'em 8.1 works good enuff. "vlipje" wrote: june2009 now and still no solutions known for this problem, still get the error message in XP in Vista there are no problems yet |
#11
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My messenger 2009 is boned.
OK I finally fixed it. The problem was with the live call service and NVIDIA
Forceware Network Access Manager (AKA Nvidia firewall) not messenger itself. That is why messenger never shut down from the crash. Now this was a pain on my system. I read to just uninstall NVIDIA Forceware Network Access Manager from the remove software section. Well it wouldn't remove. So I ended up using another program to quarantine all the running processes of NVIDIA Forceware Network Access Manager at startup. Later on I will go thru the registry and try to manually remove all the references to the program. But for now it is fixed.... Thanks to all the help I got from Microsoft and all the ideas I got from the tons of helpful people here. NOT!! "Kilroy238" wrote: AppName: wlcomm.exe AppVer: 14.0.8050.1202 ModName: ntdll.dll ModVer: 5.1.2600.5512 Offset: 0001b1fa I completely uninstalled all old versions. I ran zapmessenger.exe I have never used windows blinds or any type of theme software. I deleted all the old cache files. But still every time I try to connect I get the crash. It doesn't kill the program but it won't let me connect either. uWindows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience./u 8.5 works just fine and server tests from 2009 say that it can connect to the server but still no dice.... Any ideas? TIA |
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