Recommend data recovery company?

nospam
Mon, 23 Apr 2018
11:03:06 GMT in alt.windows7.general, wrote:

In article
5n4tY76H10y83Lr61
8DRo,
Diesel wrote:

Hard drive
"clicks" (heads go back and forth full disk) then quits
trying. Have another of the same model, but hesitant moving
the platters myself; apparently platters are not really
"stuck" together and I could mis-align them (rotate them in
relation to each other) rendering the whole thing un-readable.

swapping controllers (which is what i assume you mean by moving
platters) won't make a difference and risks making things
worse.

First hand experience tells me otherwise. Swapping the
controllers if they're identical and the controller is at fault
can result in regaining access to his data. I wouldn't perform
any writes on a drive using a 'borrowed' controller, but I'd
certainly take full advantage if it regains access to the drive
and copy data over.

swapping a controller isn't going to fix a clicking sound. that's
a mechanical issue internal to the drive.

Sometimes, again, from 1st hand experience as a field tech has shown
me that what you're describing as the click of death isn't always a
mechanical failure. A bad controller board can also do it.

the chances of a home remedy working are very low, and with a
significant risk of making it worse.

Swapping identical controller boards isn't what I'd call a home
remedy. It's a common thing in a lot of tech shops that actually do
in house repairs and don't ship the machine off someplace.

Taking the drive apart physically to gain access to the platters
though would be a very bad idea and will almost certainly result
in further damaging the drive.

incredibly stupid.

Well, it depends on the person, the gear they have access to, AND,
how valuable the data might be to them as to what methods they'll use
to retrieve it, if possible.


It's pretty clear by his descriptive theory that he was thinking
of physically opening the drive and moving things around. Not
swapping out the controller.

it may have sounded that way, but it's hard to believe anyone
would be foolish enough to even consider physically opening a hard
drive mechanism outside of a clean room, let alone actually try
it.

I've learned not to under estimate people, because I've seen people
make things much much worse attempting to perform a repair on their
own in IT and electrical too many times to count.

Sometimes, it doesn't result in catastrophic damage and the story can
be quite funny to listen to the owner/client tell it. Other times,
the fire department was necessary... So..

Your actual experience with the company is?

extensive. i've known about the company for more than 20 years,
i've met several of their techs at trade shows over the years and
talked with them at length* and i also know several people who
have had the unfortunate need to use their services. recovery was
100% (and $$$).

backups are *much* cheaper and also much faster to restore.
turnaround time can be as short as a minute or so.

* it was quite interesting to learn how they can handle recovery
from multiple drives in a raid array as well as from ssds,
skipping the ssd controller entirely.

Kewl Beans...



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