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#16
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Kindof off topic
In message , VanguardLH
writes: rwwink wrote: To expand what happened...inexperienced user, very little computer experience. No backups. M$ pushed W10 and he didn't know the difference. The program is not show in the control panel so there is "NO" uninstall, repair or reinstall options. [] All the files, except for the executable are on the drive. The program apparently detects something in the registry and will not let it be installed, even after removal the files and directory. - Is it a secret program? Is it vertical market software so no one here would know about it? If secret or vertical market, it won't be in Revo Uninstaller's database, and your friend didn't buy the payware [] - Has your friend called the software owner to inquire on how to reinstall under Windows 10? Earlier in this thread, I'm pretty sure the OP said at least who the manufacturer of these prog.s was (was it Norton?), at the same time saying one of them had reinstalled/upgraded/whatever and was working fine, and another is refusing to (re)install because it thinks it's partly there already. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf Every kid starts out as a natural-born scientist, and then we beat it out of them. A few trickle through the system with their wonder and enthusiasm for science intact. - Carl Sagan (interview w. Psychology Today published '96-1-1) |
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#17
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Kindof off topic
Apparently, everyone here has a dick out for win10. That's not the
problem,which hasn't been addressed. In this case, the program we're trying to install is AutoCAD. It will and was running in Win10 using the comparability option. The OP, for whatever reason, was doing something with Norton's Anti-Virus and did a mass erase when he took out the executable files of a number of programs. All except AutoCAD reinstalled without a problem. During AutoCAD install, it check for a previous install and/or directory. If it finds ion, it will not install. I've renamed the directory but it still will not install. I even moved the directory to another drive without any results. I'm willing to bet that it reads an entry in the registry somewhere and that is what is preventing the installation and that's why I think a cleaner is needed. This whole thing is about YOUR recommendation about registry cleaners, NOT about good or bad M$ or Win10. It's about which, if any, cleaner you recommend. R. Wink On Thu, 25 May 2017 21:48:36 -0500, VanguardLH wrote: rwwink wrote: To expand what happened...inexperienced user, very little computer experience. No backups. M$ pushed W10 and he didn't know the difference. The program is not show in the control panel so there is "NO" uninstall, repair or reinstall options. Although mentioned in another article, here's another one: https://www.howtogeek.com/220723/how...dows-7-or-8.1/ If this friend allowed the free upgrade, the option to uninstall disappeared long ago: http://www.thewindowsclub.com/rollba...-after-30-days Apparently your friend installed Windows 10 and more than 30 days elapsed without your friend electing to uninstall the upgrade. The giveaway ended way back on 20-July-2016. The user was hardly "forced" to move to Windows 10 since he kept it this long. So this friend upgraded to Windows 10, kept it for almost a year now, and would've had the problem with the uninstallable program ever since. All the files, except for the executable are on the drive. The program apparently detects something in the registry and will not let it be installed, even after removal the files and directory. - Is it a secret program? Is it vertical market software so no one here would know about it? If secret or vertical market, it won't be in Revo Uninstaller's database, and your friend didn't buy the payware version to have it monitor the program's installation back on Windows 7 (to figure out what registry entries it added or changed). - Does the program actually support Windows 10? - What is the bitwidth of the secret program? What is the bitwidth of Windows 10? 32-bit Windows support 16- and 32-bit programs. 64-bit Windows supports 32- and 64-bit programs. - Has your friend called the software owner to inquire on how to reinstall under Windows 10? --- This email has been checked for viruses by AVG. http://www.avg.com |
#18
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Kindof off topic
rwwink on Fri, 26 May 2017 06:48:46 -0500 typed in
alt.windows7.general the following: Apparently, everyone here has a dick out for win10. That's not the problem,which hasn't been addressed. In this case, the program we're trying to install is AutoCAD. It will and was running in Win10 using the comparability option. The OP, for whatever reason, was doing something with Norton's Anti-Virus and did a mass erase when he took out the executable files of a number of programs. All except AutoCAD reinstalled without a problem. During AutoCAD install, it check for a previous install and/or directory. If it finds ion, it will not install. I've renamed the directory but it still will not install. I even moved the directory to another drive without any results. I'm willing to bet that it reads an entry in the registry somewhere and that is what is preventing the installation and that's why I think a cleaner is needed. This whole thing is about YOUR recommendation about registry cleaners, NOT about good or bad M$ or Win10. It's about which, if any, cleaner you recommend. I recommend ccleaner, it has options to both clean out the kruft, and the registry. Regisoft has "Free Windows Registry Repair" which cleans up the registry a little more thoroughly than CCleaner. Other option is to fire up regedit and search for "autodesk". AFTER you do the backups. -- pyotr filipivich Next month's Panel: Graft - Boon or blessing? |
#19
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Kindof off topic
rwwink wrote:
Apparently, everyone here has a dick out for win10. That's not the problem,which hasn't been addressed. In this case, the program we're trying to install is AutoCAD. It will and was running in Win10 using the comparability option. The OP, for whatever reason, was doing something with Norton's Anti-Virus and did a mass erase when he took out the executable files of a number of programs. All except AutoCAD reinstalled without a problem. During AutoCAD install, it check for a previous install and/or directory. If it finds ion, it will not install. I've renamed the directory but it still will not install. I even moved the directory to another drive without any results. I'm willing to bet that it reads an entry in the registry somewhere and that is what is preventing the installation and that's why I think a cleaner is needed. This whole thing is about YOUR recommendation about registry cleaners, NOT about good or bad M$ or Win10. It's about which, if any, cleaner you recommend. R. Wink https://knowledge.autodesk.com/suppo...roducts-s.html ADSUninstallTool.exe (exe - 844Kb) https://knowledge.autodesk.com/suppo...roducts-s.html psebuninstalltool.exe (exe - 846Kb) The other link, is less helpful. "Grab a shovel" it says. https://knowledge.autodesk.com/custo...ndows-products Products with "intellectual property protection systems", are going to be a lot harder to remove (using a shovel). That's why you go check their Support page for help with the task. Some products will write stuff into inaccessible parts of the file system. When a product claims it's already installed, or it won't release 1 of n license keys, it really helps if the company makes a management tool to help users. Paul |
#20
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Kindof off topic
On Fri, 26 May 2017 06:48:46 -0500, rwwink wrote:
Apparently, everyone here has a dick out for win10. That's not the problem,which hasn't been addressed. In this case, the program we're trying to install is AutoCAD. It will and was running in Win10 using the comparability option. The OP, for whatever reason, was doing something with Norton's Anti-Virus and did a mass erase when he took out the executable files of a number of programs. All except AutoCAD reinstalled without a problem. During AutoCAD install, it check for a previous install and/or directory. If it finds ion, it will not install. I've renamed the directory but it still will not install. I even moved the directory to another drive without any results. I'm willing to bet that it reads an entry in the registry somewhere and that is what is preventing the installation and that's why I think a cleaner is needed. This whole thing is about YOUR recommendation about registry cleaners, NOT about good or bad M$ or Win10. It's about which, if any, cleaner you recommend. R. Wink On Thu, 25 May 2017 21:48:36 -0500, VanguardLH wrote: rwwink wrote: To expand what happened...inexperienced user, very little computer experience. No backups. M$ pushed W10 and he didn't know the difference. The program is not show in the control panel so there is "NO" uninstall, repair or reinstall options. Although mentioned in another article, here's another one: https://www.howtogeek.com/220723/how...dows-7-or-8.1/ If this friend allowed the free upgrade, the option to uninstall disappeared long ago: http://www.thewindowsclub.com/rollba...-after-30-days Apparently your friend installed Windows 10 and more than 30 days elapsed without your friend electing to uninstall the upgrade. The giveaway ended way back on 20-July-2016. The user was hardly "forced" to move to Windows 10 since he kept it this long. So this friend upgraded to Windows 10, kept it for almost a year now, and would've had the problem with the uninstallable program ever since. All the files, except for the executable are on the drive. The program apparently detects something in the registry and will not let it be installed, even after removal the files and directory. - Is it a secret program? Is it vertical market software so no one here would know about it? If secret or vertical market, it won't be in Revo Uninstaller's database, and your friend didn't buy the payware version to have it monitor the program's installation back on Windows 7 (to figure out what registry entries it added or changed). - Does the program actually support Windows 10? - What is the bitwidth of the secret program? What is the bitwidth of Windows 10? 32-bit Windows support 16- and 32-bit programs. 64-bit Windows supports 32- and 64-bit programs. - Has your friend called the software owner to inquire on how to reinstall under Windows 10? Monitor what it looks for at install with ProcMon, and rename/remove after backing up whatever it is. This email has been checked for viruses by AVG. http://www.avg.com Thank doG for that. I'd be the first guy to ever catch "a virusis" from a text. TY []'s -- Don't be evil - Google 2004 We have a new policy - Google 2012 |
#21
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Kindof off topic
"J. P. Gilliver (John)" wrote:
VanguardLH WROTE: rwwink wrote: To expand what happened...inexperienced user, very little computer experience. No backups. M$ pushed W10 and he didn't know the difference. The program is not show in the control panel so there is "NO" uninstall, repair or reinstall options. [] All the files, except for the executable are on the drive. The program apparently detects something in the registry and will not let it be installed, even after removal the files and directory. - Is it a secret program? Is it vertical market software so no one here would know about it? If secret or vertical market, it won't be in Revo Uninstaller's database, and your friend didn't buy the payware [] - Has your friend called the software owner to inquire on how to reinstall under Windows 10? Earlier in this thread, I'm pretty sure the OP said at least who the manufacturer of these prog.s was (was it Norton?), at the same time saying one of them had reinstalled/upgraded/whatever and was working fine, and another is refusing to (re)install because it thinks it's partly there already. The OP said Norton AntiVirus erased some files so he or his friend had to [try to] reinstall some unidentified software. If protection (licensing, trial period) is recorded in the registry, that can cause failure of reinstalling software or using the program. Since NAV erased the files, it will probably try to do so again when trying to reinstall the programs. Could be a false positive by NAV. The OP could report the false positive to Symantec and in the meantime whitelist the program(s) (disable NAV, install the programs, whitelist them in NAV, reenable NAV). Could be the program is infected and NAV is doing its job. |
#22
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Kindof off topic
rwwink wrote:
Apparently, everyone here has a dick out for win10. Your implication was the program was working under Windows 7. It was AFTER the user moved to Windows 10 when the program refused to install. However, it is unclear if it was moving to Windows 10 that caused the problem or with Norton Antivirus (NAV) erasing some files (more likely putting them into its quarantine to isolate the files). That's not the problem,which hasn't been addressed. In this case, the program we're trying to install is AutoCAD. It will and was running in Win10 using the comparability option. The OP, for whatever reason, was doing something with Norton's Anti-Virus and did a mass erase when he took out the executable files of a number of programs. Well, if it was NAV that triggered on the files as infected, it will do so again. Only if the user is sure the files are not infected then he should report a false positive to Symantec. In the meantime, the user could disable NAV, do the install, whitelist the program in NAV, and then reenable NAV. All except AutoCAD reinstalled without a problem. During AutoCAD install, it check for a previous install and/or directory. If it finds ion, it will not install. I've renamed the directory but it still will not install. I even moved the directory to another drive without any results. I'm willing to bet that it reads an entry in the registry somewhere and that is what is preventing the installation and that's why I think a cleaner is needed. This whole thing is about YOUR recommendation about registry cleaners, NOT about good or bad M$ or Win10. It's about which, if any, cleaner you recommend. Sounded like you said NAV was killing the file(s). Now it sounds like the installer is checking for licensing conditions probably by looking in the registry. Since the program was installed before and added licensing keys into the registry, the installer finds those keys and invalidates the new install. You (and user-mode software) cannot access all registry keys, not even if you are an admin-privileged user. The keys can be addedd programmatically but not visible using regedit.exe or tools like Revo Uninstaller. Searching on "autocad" may not find the registry keys responsible for enforcing the licensing, especially if some 3rd party protection is employed. Since AutoCAD is a paid (and pricey) program, seems like the user should be calling them for tech suport on how to reinstall the program -- if the license is still legit. If the user was using a trial version of AutoCAD, well, it's likely that trial has expired. Uninstalling the software won't have it remove the license keys in the registry. Does this user have installation media for Windows 10 that is NOT an upgrade version? If they have either a retail Full or OEM version for Windows 10 installation, they could wipe the registry by doing a fresh install of Windows 10. Did this user have a perpetual license to AutoCAD or did they have a subscription license? Subscriptions expire, like after a month, and have to be renewed. If the installer phones home to valid a license but finds the registered license has expired, the user needs to renew the subscription. Even starting with a fresh registry with a new installation of Windows won't bypass a license check by the installer that phones home to verify the license. Does this software phone home to verify its license or did the user employ an AutoCAD licensing server (which still phones home) to validate licenses on workstations with the corporate network? If this user paid for the software, why won't this user (or you on his behalf) contact Autodesk for support? When registering this product, don't they have you create an account where you can monitor your licenses? |
#23
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Kindof off topic
From: Shadow
Subject: [OT]Gmail wants me braindead. So Fakebook won't eat it. Date: Thu, 25 May 2017 16:26:15 -0300 Newsgroups: alt.comp.freeware,alt.privacy,alt.google-sucks,alt.comp.google Organization: A noiseless patient Shadow X-Newsreader: Forte Agent 3.3/32.846 //Your account has been locked for unusual activity, please visit our account recovery page// Oh sht. OK //Please enter your email// OK //Please enter your password// OK //Please enter your cellphone number// Thinks: Oh don't have one. Reads whole page. // do you want an alternative? // OK //Make of your first car// "idonthavecell" //Correct. Now please enter an email so you can receive an unlock code// Thinks quickly - hum, I've had one in my real name on gmx for two years. And gmx is "powered by Google" I enter email and receive unlock code //Please enter your unlock code// OK // Thank you for verifying your account. To finalize, please enter your cellphone number// Fsck. Give my son's cellphone number //That cellphone is not registered in your name. Account locked. Do you want to create a new account ? // repeated 3 times, same result So I'm locked out of an account I've had for over a decade. And the only way to activate it is by buying a tracking cellphone in my name. With no guarantee they'll unlock my account FSCK_YOU_YOU_BLOODY_MORONS Shove your two factor identification up your ass%^%&^. Who the fsck would guess the make of my first car was "idonthavecell". You are worse than malware. PS My "unusual activity" was probably forwarding a malware link to a malware researcher. Not the binary, just the link. And labeling it as such. I've done it dozens of times. (details slightly munged. The question was not "the make of my first car", but the reply was equally nonsensical, un-guessable, and correct) Anyone know how I can get out of this crazy loop ? TIA []'s -- Don't be evil - Google 2004 We have a new policy - Google 2012 |
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