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#16
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Stand by option gone
Hello to Glen
Indeed msinfo 32 provided little. Here is what it gave me: System manufacturer: Intel. Model: D915GAW Further down in the components section, In the display line you get a blank empty page. I have now this miracle SIW program I will be installing now and let hope it provide a solution. Thanks again Drora "glee" wrote in message ... "Jose" wrote in message ... Here is how you find out without downloading any third party software. You have everything you need to gather the information already - manufacturer, motherboard, versions, video information, etc. - and you would have been on your way by now. Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information. For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information. This will minimize back and forth Q&A and eliminate guesswork. That's not entirely correct. System Information (msinfo32) will NOT give any information regarding the motherboard make and model or chipset. The display information *may* show the installed hardware, but only if the correct drivers are installed. If no drivers are installed, msinfo32 may not show any pertinent info to correctly identify the display adapter. Installing a simple utility like SIW is what will eliminate the guesswork and minimize the need for more Q&A. Certainly, running msinfo32 may supplement the needed information, and is a good suggestion for an *additional* scan, but it will not give all the required information. -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/ |
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#17
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Stand by option gone
On Feb 18, 10:16*am, "Drora" wrote:
Here is another bit from this immense mind boggling amount of info that this SIW can provide: Note: Next to the monitor line appear a blue circle with a yellow mark that clipboard didn't pick up and I replaced it with this: *{X} * * * * * * * * * * * * * * * * * * * ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 °C (8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF |
#18
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Stand by option gone
Since no where in the universe, including on the sun there is such
temperature, and in my house surely is not that hot, in fact it is a bit cold here as I like it cold, it shows you the reliabilty of that SIW program. However, tomorrow this computer goes for clean format and clean install that will eliminate all the guesses. Thanks to all Drora "Jose" wrote in message ... On Feb 18, 10:16 am, "Drora" wrote: Here is another bit from this immense mind boggling amount of info that this SIW can provide: Note: Next to the monitor line appear a blue circle with a yellow mark that clipboard didn't pick up and I replaced it with this: {X} ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 °C (8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF |
#19
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Stand by option gone
Please select (highlight) the heading titled "Video" in the left pane of
SIW, and tell us what it shows in the right pane. We don't need the Monitor info or the other things below Video when you expand it....just the info when you have Video highlighted. Also, you still have not told us the brand and model of the computer.....is it a Dell or another OEM brand? If so, what model is it...name and number, it would be on the front of the computer of it is a desktop computer, or on top when opened if it is a laptop. -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/ |
#20
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Stand by option gone
It does not reflect on the accuracy of SIW. Many diagnostics get
erroneous info from the temp sensors, depending on what sensors are used on a particular motherboard. -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/ "Drora" wrote in message ... Since no where in the universe, including on the sun there is such temperature, and in my house surely is not that hot, in fact it is a bit cold here as I like it cold, it shows you the reliabilty of that SIW program. However, tomorrow this computer goes for clean format and clean install that will eliminate all the guesses. Thanks to all Drora "Jose" wrote in message ... On Feb 18, 10:16 am, "Drora" wrote: Here is another bit from this immense mind boggling amount of info that this SIW can provide: Note: Next to the monitor line appear a blue circle with a yellow mark that clipboard didn't pick up and I replaced it with this: {X} ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 °C (8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF |
#21
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Stand by option gone
On Feb 18, 5:01*pm, "Drora" wrote:
Since no where in the universe, including on the sun there is such temperature, and in my house surely is not that hot, in fact it is a bit cold here as I like it cold, it shows you the reliabilty of that SIW program. However, tomorrow this computer goes for clean format and clean install that will eliminate all the guesses. Thanks to all Drora "Jose" wrote in message ... On Feb 18, 10:16 am, "Drora" wrote: Here is another bit from this immense mind boggling amount of info that this SIW can provide: Note: Next to the monitor line appear a blue circle with a yellow mark that clipboard didn't pick up and I replaced it with this: {X} ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature * * 4475114 °C *(8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name * *Microsoft Windows XP Professional Version * *5.1.2600 Service Pack 3 Build 2600 OS Manufacturer * *Microsoft Corporation System Manufacturer * *Hewlett-Packard System Model * *Presario V4000 (ET955UA#ABA) System Type * *X86-based PC Processor * *x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date * *Phoenix F.14, 4/27/2006 SMBIOS Version * *2.31 Windows Directory * *C:\WINDOWS System Directory * *C:\WINDOWS\system32 Boot Device * *\Device\HarddiskVolume1 Locale * *United States Hardware Abstraction Layer * *Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone * *Eastern Standard Time Total Physical Memory * *512.00 MB Available Physical Memory * *220.24 MB Total Virtual Memory * *2.00 GB Available Virtual Memory * *1.96 GB Page File Space * *1.20 GB Page File * *C:\pagefile.sys Component Display Information: Name * *Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID * *PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10 Adapter Type * *Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description * *Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM * *128.00 MB (134,217,728 bytes) Installed Drivers * *ialmrnt5.dll Driver Version * *6.14.10.4363 INF File * *oem4.inf (i915GM0 section) Color Planes * *1 Color Table Entries * *4294967296 Resolution * *1280 x 800 x 60 hertz Bits/Pixel * *32 Memory Address * *0xB0080000-0xB00FFFFF I/O Port * *0x00001800-0x00001807 Memory Address * *0xC0000000-0xCFFFFFFF Memory Address * *0xB0000000-0xB003FFFF IRQ Channel * *IRQ 16 I/O Port * *0x000003B0-0x000003BB I/O Port * *0x000003C0-0x000003DF Memory Address * *0xA0000-0xBFFFF Well, okay - your Stand By button still may not work though after you reinstall and apply whatever you applied to break it in the first place! If it does, your Hibernate option may not work either. That is broken too, right? Believe me, this is not a hard problem to fix if you would take the 30 seconds or so to follow the directions and post the information. It is usually the same thing with Hibernate - when you press Shift, Stand By will turn into Hibernate (on most systems). When it quits working or never has worked, almost always "something changed" and the problem/ solution is frequently found in a video driver change made accidentally, unknowingly or sometimes on purpose. SIW has some value apparently, but you do not need it to determine the cause of this issue. It is pretty though. Telling someone to run SIW and expecting them to be able to locate, interpret and report the information from SIW is too complicated for this issue and requires additional mesaging. It almost always results in many more frustrating messages and delays resolution. You can get the instructions to run SIW, but the instructions for what to do after you download and run it always seem to come later... more questions. Not so with my method. Oh yeah... and in addition to the video information, we need to know your system brand, and model. As you can see from my example, all that is in msinfo32 and you can even tell on a home grown system. I will never ask what is your OS, what is your Service Pack, what is your BIOS, it it a laptop or a desktop, what is your motherboard, what is your CPU, 32bit or 64 bit, how much RAM do you have, what are your Virtual Memory settings, what kind of video card, what video driver (or sound if that is your problem), is it built in or an I/O card. I will ask one question and get it all (usually). There is nothing to type in for a reply (just copy/paste), there are no typos, transcription problems and nothing for leave out or forget. Zero additional questions about something I forgot to ask. If my questions are wrong, I will make new questions. It is important to ask the right questions and I know the right questions to ask and try to solve the issue in just one interaction after getting the information. I did not just make up my questions on the fly or forget to ask things - I know what to ask to get puh-lenty of information with as few questions as possible. I want to solve these routine problems with as little interaction and guesswork as possible. I have solved this problem countless times and with lots of practice, these problems become routine and no longer intellectually stimulating. |
#22
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Stand by option gone
Based on the info you supplied from SIW, this is what comes up at Intel
for your display drivers: http://downloadcenter.intel.com/Deta...673&l ang=eng Since you appear to be planning a format, you will still need diplay drivers when done. You will also need these chipset drivers: http://downloadcenter.intel.com/Deta...673&l ang=eng ....and these audio drivers for onboard audio: http://downloadcenter.intel.com/Deta...673&la ng=eng ....and if there is onboard LAN, you will need the network drivers: http://downloadcenter.intel.com/Deta...673&la ng=eng Good luck. -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/ "Drora" wrote in message ... Since no where in the universe, including on the sun there is such temperature, and in my house surely is not that hot, in fact it is a bit cold here as I like it cold, it shows you the reliabilty of that SIW program. However, tomorrow this computer goes for clean format and clean install that will eliminate all the guesses. Thanks to all Drora "Jose" wrote in message ... On Feb 18, 10:16 am, "Drora" wrote: Here is another bit from this immense mind boggling amount of info that this SIW can provide: Note: Next to the monitor line appear a blue circle with a yellow mark that clipboard didn't pick up and I replaced it with this: {X} ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 °C (8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF |
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