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  #16  
Old February 18th 10, 02:49 PM posted to microsoft.public.windowsxp.help_and_support
Drora[_2_]
external usenet poster
 
Posts: 14
Default Stand by option gone

Hello to Glen
Indeed msinfo 32 provided little.
Here is what it gave me:

System manufacturer: Intel. Model: D915GAW

Further down in the components section, In the display line you get a blank
empty page.

I have now this miracle SIW program I will be installing now and let hope
it provide a solution.

Thanks again
Drora




"glee" wrote in message
...
"Jose" wrote in message
...

Here is how you find out without downloading any third party
software. You have everything you need to gather the information
already - manufacturer, motherboard, versions, video information, etc.
- and you would have been on your way by now.

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.

For video driver information, expand the Components, click Display,
click Edit, Select All, Copy and then paste the information.

This will minimize back and forth Q&A and eliminate guesswork.


That's not entirely correct. System Information (msinfo32) will NOT give
any information regarding the motherboard make and model or chipset. The
display information *may* show the installed hardware, but only if the
correct drivers are installed. If no drivers are installed, msinfo32 may
not show any pertinent info to correctly identify the display adapter.

Installing a simple utility like SIW is what will eliminate the guesswork
and minimize the need for more Q&A.

Certainly, running msinfo32 may supplement the needed information, and is
a good suggestion for an *additional* scan, but it will not give all the
required information.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/



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  #17  
Old February 18th 10, 04:27 PM posted to microsoft.public.windowsxp.help_and_support
Jose
external usenet poster
 
Posts: 3,140
Default Stand by option gone

On Feb 18, 10:16*am, "Drora" wrote:
Here is another bit from this immense mind boggling amount of info that this
SIW can provide:
Note: Next to the monitor line appear a blue circle with a yellow mark that
clipboard didn't pick up and I replaced it with this: *{X}
* * * * * * * * * * * * * * * * * * * ======================


Interpreting the information presented, you have a serious heat
problem!

Core Temperature 4475114 °C (8055236 °F)

This morning, the temperature of the sun was only 6000 °C.

Here is what the msinfo32 information looks like when you follow the
directions:

System Information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Presario V4000 (ET955UA#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date Phoenix F.14, 4/27/2006
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.
080413-2111)"
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 220.24 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

Component Display Information:

Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
PNP Device ID PCI
\VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10
Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel
Corporation compatible
Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express
Chipset Family
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ialmrnt5.dll
Driver Version 6.14.10.4363
INF File oem4.inf (i915GM0 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xB0080000-0xB00FFFFF
I/O Port 0x00001800-0x00001807
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xB0000000-0xB003FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF

  #18  
Old February 18th 10, 10:01 PM posted to microsoft.public.windowsxp.help_and_support
Drora[_2_]
external usenet poster
 
Posts: 14
Default Stand by option gone

Since no where in the universe, including on the sun there is such
temperature, and in my house surely is not that hot, in fact it is a bit
cold here as I like it cold, it shows you the reliabilty of that SIW
program.

However, tomorrow this computer goes for clean format and clean install that
will eliminate all the guesses.

Thanks to all
Drora




"Jose" wrote in message
...
On Feb 18, 10:16 am, "Drora" wrote:
Here is another bit from this immense mind boggling amount of info that
this
SIW can provide:
Note: Next to the monitor line appear a blue circle with a yellow mark
that
clipboard didn't pick up and I replaced it with this: {X}
======================


Interpreting the information presented, you have a serious heat
problem!

Core Temperature 4475114 °C (8055236 °F)

This morning, the temperature of the sun was only 6000 °C.

Here is what the msinfo32 information looks like when you follow the
directions:

System Information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Presario V4000 (ET955UA#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date Phoenix F.14, 4/27/2006
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.
080413-2111)"
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 220.24 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

Component Display Information:

Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
PNP Device ID PCI
\VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10
Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel
Corporation compatible
Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express
Chipset Family
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ialmrnt5.dll
Driver Version 6.14.10.4363
INF File oem4.inf (i915GM0 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xB0080000-0xB00FFFFF
I/O Port 0x00001800-0x00001807
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xB0000000-0xB003FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF


  #19  
Old February 18th 10, 10:28 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Stand by option gone

Please select (highlight) the heading titled "Video" in the left pane of
SIW, and tell us what it shows in the right pane. We don't need the
Monitor info or the other things below Video when you expand it....just
the info when you have Video highlighted.

Also, you still have not told us the brand and model of the
computer.....is it a Dell or another OEM brand? If so, what model is
it...name and number, it would be on the front of the computer of it is
a desktop computer, or on top when opened if it is a laptop.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

  #20  
Old February 18th 10, 11:11 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Stand by option gone

It does not reflect on the accuracy of SIW. Many diagnostics get
erroneous info from the temp sensors, depending on what sensors are used
on a particular motherboard.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

"Drora" wrote in message
...
Since no where in the universe, including on the sun there is such
temperature, and in my house surely is not that hot, in fact it is a
bit cold here as I like it cold, it shows you the reliabilty of that
SIW program.

However, tomorrow this computer goes for clean format and clean
install that will eliminate all the guesses.

Thanks to all
Drora




"Jose" wrote in message
...
On Feb 18, 10:16 am, "Drora" wrote:
Here is another bit from this immense mind boggling amount of info
that this
SIW can provide:
Note: Next to the monitor line appear a blue circle with a yellow
mark that
clipboard didn't pick up and I replaced it with this: {X}
======================


Interpreting the information presented, you have a serious heat
problem!

Core Temperature 4475114 °C (8055236 °F)

This morning, the temperature of the sun was only 6000 °C.

Here is what the msinfo32 information looks like when you follow the
directions:

System Information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Presario V4000 (ET955UA#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date Phoenix F.14, 4/27/2006
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.
080413-2111)"
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 220.24 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

Component Display Information:

Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
PNP Device ID PCI
\VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10
Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel
Corporation compatible
Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express
Chipset Family
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ialmrnt5.dll
Driver Version 6.14.10.4363
INF File oem4.inf (i915GM0 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xB0080000-0xB00FFFFF
I/O Port 0x00001800-0x00001807
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xB0000000-0xB003FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF



  #21  
Old February 19th 10, 12:22 AM posted to microsoft.public.windowsxp.help_and_support
Jose
external usenet poster
 
Posts: 3,140
Default Stand by option gone

On Feb 18, 5:01*pm, "Drora" wrote:
Since no where in the universe, including on the sun there is such
temperature, and in my house surely is not that hot, in fact it is a bit
cold here as I like it cold, it shows you the reliabilty of that SIW
program.

However, tomorrow this computer goes for clean format and clean install that
will eliminate all the guesses.

Thanks to all
Drora

"Jose" wrote in message

...
On Feb 18, 10:16 am, "Drora" wrote:

Here is another bit from this immense mind boggling amount of info that
this
SIW can provide:
Note: Next to the monitor line appear a blue circle with a yellow mark
that
clipboard didn't pick up and I replaced it with this: {X}
======================


Interpreting the information presented, you have a serious heat
problem!

Core Temperature * * 4475114 °C *(8055236 °F)

This morning, the temperature of the sun was only 6000 °C.

Here is what the msinfo32 information looks like when you follow the
directions:

System Information:

OS Name * *Microsoft Windows XP Professional
Version * *5.1.2600 Service Pack 3 Build 2600
OS Manufacturer * *Microsoft Corporation
System Manufacturer * *Hewlett-Packard
System Model * *Presario V4000 (ET955UA#ABA)
System Type * *X86-based PC
Processor * *x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date * *Phoenix F.14, 4/27/2006
SMBIOS Version * *2.31
Windows Directory * *C:\WINDOWS
System Directory * *C:\WINDOWS\system32
Boot Device * *\Device\HarddiskVolume1
Locale * *United States
Hardware Abstraction Layer * *Version = "5.1.2600.5512 (xpsp.
080413-2111)"
Time Zone * *Eastern Standard Time
Total Physical Memory * *512.00 MB
Available Physical Memory * *220.24 MB
Total Virtual Memory * *2.00 GB
Available Virtual Memory * *1.96 GB
Page File Space * *1.20 GB
Page File * *C:\pagefile.sys

Component Display Information:

Name * *Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
PNP Device ID * *PCI
\VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10
Adapter Type * *Intel(R) 915GM/GMS,910GML Express Chipset, Intel
Corporation compatible
Adapter Description * *Mobile Intel(R) 915GM/GMS,910GML Express
Chipset Family
Adapter RAM * *128.00 MB (134,217,728 bytes)
Installed Drivers * *ialmrnt5.dll
Driver Version * *6.14.10.4363
INF File * *oem4.inf (i915GM0 section)
Color Planes * *1
Color Table Entries * *4294967296
Resolution * *1280 x 800 x 60 hertz
Bits/Pixel * *32
Memory Address * *0xB0080000-0xB00FFFFF
I/O Port * *0x00001800-0x00001807
Memory Address * *0xC0000000-0xCFFFFFFF
Memory Address * *0xB0000000-0xB003FFFF
IRQ Channel * *IRQ 16
I/O Port * *0x000003B0-0x000003BB
I/O Port * *0x000003C0-0x000003DF
Memory Address * *0xA0000-0xBFFFF


Well, okay - your Stand By button still may not work though after you
reinstall and apply whatever you applied to break it in the first
place! If it does, your Hibernate option may not work either. That
is broken too, right?

Believe me, this is not a hard problem to fix if you would take the 30
seconds or so to follow the directions and post the information. It
is usually the same thing with Hibernate - when you press Shift, Stand
By will turn into Hibernate (on most systems). When it quits working
or never has worked, almost always "something changed" and the problem/
solution is frequently found in a video driver change made
accidentally, unknowingly or sometimes on purpose.

SIW has some value apparently, but you do not need it to determine the
cause of this issue. It is pretty though. Telling someone to run SIW
and expecting them to be able to locate, interpret and report the
information from SIW is too complicated for this issue and requires
additional mesaging. It almost always results in many more
frustrating messages and delays resolution.

You can get the instructions to run SIW, but the instructions for what
to do after you download and run it always seem to come later... more
questions. Not so with my method. Oh yeah... and in addition to the
video information, we need to know your system brand, and model. As
you can see from my example, all that is in msinfo32 and you can even
tell on a home grown system.

I will never ask what is your OS, what is your Service Pack, what is
your BIOS, it it a laptop or a desktop, what is your motherboard, what
is your CPU, 32bit or 64 bit, how much RAM do you have, what are your
Virtual Memory settings, what kind of video card, what video driver
(or sound if that is your problem), is it built in or an I/O card. I
will ask one question and get it all (usually). There is nothing to
type in for a reply (just copy/paste), there are no typos,
transcription problems and nothing for leave out or forget. Zero
additional questions about something I forgot to ask. If my questions
are wrong, I will make new questions.

It is important to ask the right questions and I know the right
questions to ask and try to solve the issue in just one interaction
after getting the information. I did not just make up my questions on
the fly or forget to ask things - I know what to ask to get puh-lenty
of information with as few questions as possible.

I want to solve these routine problems with as little interaction and
guesswork as possible. I have solved this problem countless times and
with lots of practice, these problems become routine and no longer
intellectually stimulating.
  #22  
Old February 19th 10, 01:51 AM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Stand by option gone

Based on the info you supplied from SIW, this is what comes up at Intel
for your display drivers:
http://downloadcenter.intel.com/Deta...673&l ang=eng

Since you appear to be planning a format, you will still need diplay
drivers when done.

You will also need these chipset drivers:
http://downloadcenter.intel.com/Deta...673&l ang=eng

....and these audio drivers for onboard audio:
http://downloadcenter.intel.com/Deta...673&la ng=eng

....and if there is onboard LAN, you will need the network drivers:
http://downloadcenter.intel.com/Deta...673&la ng=eng

Good luck.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/


"Drora" wrote in message
...
Since no where in the universe, including on the sun there is such
temperature, and in my house surely is not that hot, in fact it is a
bit cold here as I like it cold, it shows you the reliabilty of that
SIW program.

However, tomorrow this computer goes for clean format and clean
install that will eliminate all the guesses.

Thanks to all
Drora




"Jose" wrote in message
...
On Feb 18, 10:16 am, "Drora" wrote:
Here is another bit from this immense mind boggling amount of info
that this
SIW can provide:
Note: Next to the monitor line appear a blue circle with a yellow
mark that
clipboard didn't pick up and I replaced it with this: {X}
======================


Interpreting the information presented, you have a serious heat
problem!

Core Temperature 4475114 °C (8055236 °F)

This morning, the temperature of the sun was only 6000 °C.

Here is what the msinfo32 information looks like when you follow the
directions:

System Information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Presario V4000 (ET955UA#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date Phoenix F.14, 4/27/2006
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.
080413-2111)"
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 220.24 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

Component Display Information:

Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
PNP Device ID PCI
\VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB6 8&0&10
Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel
Corporation compatible
Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express
Chipset Family
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ialmrnt5.dll
Driver Version 6.14.10.4363
INF File oem4.inf (i915GM0 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xB0080000-0xB00FFFFF
I/O Port 0x00001800-0x00001807
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xB0000000-0xB003FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF



 




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