USB 3 card not working

Desktop Computer system.
AMD Phenom (tm) II X 4 965 Processor 3.40 GHz
ASRock 96OGM- GS3 FX Motherboard
8GB DDR3 1333Mhz DRAM
ATI HD 5670 51MB GDDR5 DVI VGA HDMI Out Graphics
Microsoft Windows 7 Professional 64 bit Operating System

Hi all,
I hope this it not too far off topic, it is in my Win 7 64 bit
computer.
The computer builder installed a ASRock USB3 Card, which does not see any
USB3 or 2 device.
When I tried to re install the driver from the supplied disc, the installer
reports " No Proper Device"
Software on the disc says: Software Version 1.1b
15G09X016002AK

On ASRock website it list the only USB3 Driver for Win 7 64bit as
Fresco Logic USB 3.0 driver ver:3.0.108.16_WHQL
I downloaded this and installed but it still did not work, but did then
allow me to install the driver from the disc.

After re booting from the start button there is listed: USB 3 Host
Controller Utility (this is highlighted)
when I click on it a box appears with a red X in with message: "Failed to
acquire Firmware Version"
Clicking on "ok" gives this information: NEC Electronics USB 3.0 Host
Controller"
Driver version: 2.0.34.0
Firmware Version:


My Seagate STAY 2000202. 2 TB Expansion Ext Hard drive, is recognised in my
XP Computer with a USB3 Card but not in the Win 7 computer USB3.

Mick.