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#1
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Improper Detection of CD Type?
I'm trying to troubleshoot an older Dell system which has been updated with
XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? |
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#2
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Improper Detection of CD Type?
On Sep 26, 10:36*pm, CardTrick
wrote: I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. *It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. *But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. *Attempts to write to a blank CD fails. *I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. *Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer have that list of things I could try. *Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? * Thanks for any help from anyone! *If this is the wrong forum.. send me to the right one? Sound like the CD has is lower / upper "device" filter registry records "bad." Locate Kelly's Korner and look at the tweaks section. Also, consider UltraVNC "remote control" system to help to fix the configuration. You can "remote" onto the problem system and check out the config. |
#3
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Improper Detection of CD Type?
This may help
http://support.microsoft.com/default...b;en-us;314060 "CardTrick" wrote in message ... I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? |
#4
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Improper Detection of CD Type?
On 2008-09-27, CardTrick hit the keyboard and wrote:
I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer First make sure the *user* really wants this fixed, and don't spend time pursuing a task that is in the end not appreciated... I myself hate it when asked to solve a problem and the user doesn't implement the necessary steps to solve the problem. But basically would one not need a 3party software to be able to use a CD-RW as such? For example "Nero" would need to be installed to make the CD-unit a RW-tool. Don't think that windows out of the box has these capabilities... have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? Dragomir Kollaric -- "When science discovers the center of the universe, a lot of people will be disappointed to find they are not it." Bernard Baily |
#5
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Improper Detection of CD Type?
"Dragomir Kollaric" wrote in message ... On 2008-09-27, CardTrick hit the keyboard and wrote: I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer First make sure the *user* really wants this fixed, and don't spend time pursuing a task that is in the end not appreciated... I myself hate it when asked to solve a problem and the user doesn't implement the necessary steps to solve the problem. But basically would one not need a 3party software to be able to use a CD-RW as such? For example "Nero" would need to be installed to make the CD-unit a RW-tool. Don't think that windows out of the box has these capabilities... Yes it has but not for dvd-rw have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? Dragomir Kollaric -- "When science discovers the center of the universe, a lot of people will be disappointed to find they are not it." Bernard Baily |
#6
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Improper Detection of CD Type?
You gave me te starting points I was looking for. I think I'm well on my way
to solving the problem. Thanks to you, as well as the others that contributed. "smlunatick" wrote: On Sep 26, 10:36 pm, CardTrick wrote: I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? Sound like the CD has is lower / upper "device" filter registry records "bad." Locate Kelly's Korner and look at the tweaks section. Also, consider UltraVNC "remote control" system to help to fix the configuration. You can "remote" onto the problem system and check out the config. |
#7
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Improper Detection of CD Type?
"CardTrick" wrote in message
... I'm trying to troubleshoot an older Dell system which has been updated with XP, and SP1,2, and 3. It has a single CD-RW drive that gets reported via a check of its device and device driver as being RW. But, the My Computer screen reports the drive as being simple a CD drive with no reference to it being RW capable. Attempts to write to a blank CD fails. I'm doing this troubleshooting by email as the actual computer belongs to a relative who is 1000 miles away. Some years back I attmpted to do tis and was given some sound advice as to a set of things I could try.. but the user was uninterested in pursuing it and I've since gotten a new machine and no longer have that list of things I could try. Can anyone give me a new start on where to look for help or what info I should be asking him to give me from his system which will send me in the right direction to a solution? Thanks for any help from anyone! If this is the wrong forum.. send me to the right one? Just a thought: in Windows Explorer, right-click the drive, left-click Properties. On the "Recording" tab, make sure there's a tick in "Enable CD recording on this drive". To confirm subsequent posts: XP *does* support CD-writing natively. What exactly do you mean by "attempts to write to a blank CD fails" - what do you try and what happens? Have you tried a different disc? |
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