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SP2 print errors to HP PSC 500 printer



 
 
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  #1  
Old August 24th 04, 01:10 AM
Michael Giroux
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Posts: n/a
Default SP2 print errors to HP PSC 500 printer

Since installing XP SP2, my HP PSC500 printer has stopped working correctly.
After using the printer a few times, and switching user a few times all
attempts to print result in an error dialog indicating the document failed
to print.

The first two times this happened, I rebooted the system and it cleared the
problem.

The last time it happened, I checked the printer properties, and noticed
that the port for the printer was something called "DOT 4_001". I have no
idea what this is, and guessing that maybe it is some virtual port that did
not get updated with the SP2 upgrade, I changed the port to LPT1.

The printer is now working correctly.

Is there a known issue, with this DOT 4_001 printer port?

What is this?

Is there a reason that I should even care? LPT1 seems to be working.

Michael Giroux


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  #2  
Old August 24th 04, 03:49 PM
Michael Giroux
external usenet poster
 
Posts: n/a
Default SP2 print errors to HP PSC 500 printer

The printer is now working correctly.

But the scanner is not.

Is there a reason that I should even care? LPT1 seems to be working.


Well, it seems that the system cannot access the scanner when printer is on
port LPT1. I guess I have to use port DOT4.

This gets me back to the original problem of not being able to print after a
while. It seems the DOT4 driver starts to fail, but there are no error
messages other than the status bubble that pops up showing that the document
failed to print.

I've checked the HP site, and it looks like their latest driver is sometime
in 2001, so I have to hope that it is included in XP SP2. Has anyone see or
heard of anthing related to the HP DOT4 port?

Michael

"Michael Giroux" wrote in message
...
Since installing XP SP2, my HP PSC500 printer has stopped working
correctly. After using the printer a few times, and switching user a few
times all attempts to print result in an error dialog indicating the
document failed to print.

The first two times this happened, I rebooted the system and it cleared
the problem.

The last time it happened, I checked the printer properties, and noticed
that the port for the printer was something called "DOT 4_001". I have no
idea what this is, and guessing that maybe it is some virtual port that
did not get updated with the SP2 upgrade, I changed the port to LPT1.

The printer is now working correctly.

Is there a known issue, with this DOT 4_001 printer port?

What is this?

Is there a reason that I should even care? LPT1 seems to be working.

Michael Giroux



  #3  
Old August 28th 05, 01:20 AM
chucho chucho is offline
Registered User
 
First recorded activity by PCbanter: Aug 2005
Posts: 1
Default

I had the same Problem with a PSC 1410 All in One. There was a Critical Update to Fix Best Printing mode. I downloaded it and was able to print a document I was unable to print prior. (Quickbooks) Hopefully this will fix my issue permanently. Different printer but, You may want to check it out.

http://h10025.www1.hp.com/ewfrf/wc/d...name=c00447737

Quote:
Originally Posted by Michael Giroux
The printer is now working correctly.

But the scanner is not.

Is there a reason that I should even care? LPT1 seems to be working.


Well, it seems that the system cannot access the scanner when printer is on
port LPT1. I guess I have to use port DOT4.

This gets me back to the original problem of not being able to print after a
while. It seems the DOT4 driver starts to fail, but there are no error
messages other than the status bubble that pops up showing that the document
failed to print.

I've checked the HP site, and it looks like their latest driver is sometime
in 2001, so I have to hope that it is included in XP SP2. Has anyone see or
heard of anthing related to the HP DOT4 port?

Michael

"Michael Giroux" wrote in message
...
Since installing XP SP2, my HP PSC500 printer has stopped working
correctly. After using the printer a few times, and switching user a few
times all attempts to print result in an error dialog indicating the
document failed to print.

The first two times this happened, I rebooted the system and it cleared
the problem.

The last time it happened, I checked the printer properties, and noticed
that the port for the printer was something called "DOT 4_001". I have no
idea what this is, and guessing that maybe it is some virtual port that
did not get updated with the SP2 upgrade, I changed the port to LPT1.

The printer is now working correctly.

Is there a known issue, with this DOT 4_001 printer port?

What is this?

Is there a reason that I should even care? LPT1 seems to be working.

Michael Giroux
 




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