lost internet speed

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to my
clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what are
you now comparing it with to say it is now slow? Have you changed our
intenet habits and using, say MSNBC more (which loads huge amounts of
data) more than yahoo.com (which is more frugal with bandwidth). Is it
just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

In addition to my question about if you can just get a 56k modem ... I
also will ask the obvious: what happens if you un-install these toolbars?

Chuck Block wrote:

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to my
clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...

Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what are
you now comparing it with to say it is now slow? Have you changed our
intenet habits and using, say MSNBC more (which loads huge amounts of
data) more than yahoo.com (which is more frugal with bandwidth). Is it
just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

Rob:

I uninstalled the three toolbars and it did not change anything.

Chuck

"Rob Schneider" wrote in message
...
In addition to my question about if you can just get a 56k modem ... I
also will ask the obvious: what happens if you un-install these toolbars?

Chuck Block wrote:

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my
clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...

Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what are
you now comparing it with to say it is now slow? Have you changed our
intenet habits and using, say MSNBC more (which loads huge amounts of
data) more than yahoo.com (which is more frugal with bandwidth). Is it
just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

Chuck Block wrote:

Rob:

I uninstalled the three toolbars and it did not change anything.

Chuck
*snip*

How about borrowing someone's 56 k modem and giving it a try? External
preferred (eliminates having to debug problems with drivers and
imcompatibilties).

Rob:

Okay, I'll try to locate an external modem, but the person I need to
communicate with is out until late afternoon. I'll try then. I'll let you
know if I can get one.

My ISP returned the modem settings to the original status and I am now
getting 28.8K readings off my indicator near the clock. The MSN internet
speed test has me @ 21.1K, which is greatly improved over yesterday's
reading of 14K-8K's. The ISP said to have the telephone line checked out.
I am putting in a call to the telephone company now.

Chuck
"Rob Schneider" wrote in message
...
Chuck Block wrote:

Rob:

I uninstalled the three toolbars and it did not change anything.

Chuck
*snip*

How about borrowing someone's 56 k modem and giving it a try? External
preferred (eliminates having to debug problems with drivers and
imcompatibilties).

Rob:

I'll try to get an external modem, but the person I have to talk to is out
until late afternoon. I'll let you know the outcome then.

My ISP returned my modem settings to the original settings and I am getting
a reading of 28.8K again on my indicator next to my clock. MSN internet
speed tests are now up to 21.1K today, as opposed to 14-8K's yesterday.
They also recommended that I have the telephone check out the lines. I'll
place the call now.

Chuck

"Rob Schneider" wrote in message
...
Chuck Block wrote:

Rob:

I uninstalled the three toolbars and it did not change anything.

Chuck
*snip*

How about borrowing someone's 56 k modem and giving it a try? External
preferred (eliminates having to debug problems with drivers and
imcompatibilties).

That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem will only
download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what
are you now comparing it with to say it is now slow? Have you changed
our intenet habits and using, say MSNBC more (which loads huge amounts
of data) more than yahoo.com (which is more frugal with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

No, I have a 56K Modem, but my ISP has adjusted the settings on my computer,
with the internet indicator next to the clock, which informs you of the
internet speed when you place the mouse on the indicator. The ISP makes the
setting adjustment from the control panel. MSN internet speed test tells me
the how fast the computer is actually working.
tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem will
only
download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what
are you now comparing it with to say it is now slow? Have you changed
our intenet habits and using, say MSNBC more (which loads huge amounts
of data) more than yahoo.com (which is more frugal with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

Sorry, I clicked on the outgoing message prematurely. the correct web site
is: tech.msn.com/internet/speedtest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem will
only
download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what
are you now comparing it with to say it is now slow? Have you changed
our intenet habits and using, say MSNBC more (which loads huge amounts
of data) more than yahoo.com (which is more frugal with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point" ...
say more about what "my speed" is and what you would wish to happen.
Might help us pinpoint the issue better.

You are spending enormous time with things that have no
effect on a modem. Furthermore, I am still confused as to
what does and did work.

First, did this system work at near 56K previously? Did it
work at this location - on these phone lines at 56K
previously?

Somewhere, everyone in the neighborhood is limited to 28K?
Is that correct? If so, that pretty much defines the problem.

Assumed that if this is a winmodem, then the computer is
faster than 200 Mhz.

Simplify the testing. Your concern is modem and phone line
- nothing more. Hyperterminal is excellent for such a test.
Find Hyperterminal. Have it dial your ISPs local numbers. Am
not familiar with your modem, but most V.90s will respond with
a message such as "CONNECT xx" where xx is the speed. No
fancy PPP software involved. No ISP throttling. No internet
protocols and passwords to establish. Simply the ISP's phone
line interface computer will response with something simple
like "LOGIN:".

Point is that your simple connection will report the best
speed possible for that phone line. Whys can be explained in
later posts. Telco may be telling you the 'whys' when they
respond. But stop with all the 'Listerene' type solutions
that really would never have solved any modem speed problems.
In the meantime, I still have little idea what you really have
and had since I read so many contradictions. Finally got
tired waiting for someone to ask the right questions.

Chuck Block wrote:
Sorry, I clicked on the outgoing message prematurely. the correct
web site is: tech.msn.com/internet/speedtest.asp

OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not Kilo-Bytes).
The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in the
exchanges.

I haven't found a Telephone Co. yet who will supply a telephone connection
with guaranteed data quality - you pay rental for a telephone line, that's
all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6 modem (but
don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it can even
cause the connection to slow right down & drop out after a few minutes. Try
unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which informs
you of the internet speed when you place the mouse on the indicator.
The ISP makes the setting adjustment from the control panel. MSN
internet speed test tells me the how fast the computer is actually
working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what
are you now comparing it with to say it is now slow? Have you changed
our intenet habits and using, say MSNBC more (which loads huge
amounts of data) more than yahoo.com (which is more frugal with
bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point"
... say more about what "my speed" is and what you would wish to
happen. Might help us pinpoint the issue better.

Rob,

I'm confused about what you have and don't have and what does and
doesn't work. Sorry to have confused you too.

See w_tom's excellent posting. Please do as he suggests. He's right.
Need to focus on the issue. The issue "seems" to be a "slow" modem
connection. His test is important to test this hypothesis.




Chuck Block wrote:

Rob:

Excuse me for being stupid about this, but I thought I had a 56K modem and
the telephone lines here only allowed a maximum of 28.8K. If there is a 56K
modem that will correct this and improve my speed, I'll buy it.

Please advise.

Chuck

"Rob Schneider" wrote in message
...

Chuck Block wrote:


Jeff:

Yes, I called my ISP and they made it worse! The adjusted the modem
settings and I went from 28.8K to 21.6K obtained from the speed

indicator

*snip*

No chance that you can upgrade to a 56k modem?

Chuck,

Sorry, I'm confused about what you have and don't have and what does and
doesn't work. Sorry to have confused you too.

See w_tom's excellent posting. Please do as he suggests. He's right.
Need to focus on the issue. The issue "seems" to be a "slow" modem
connection. His test is important to test this hypothesis.



Chuck Block wrote:
Rob:

Excuse me for being stupid about this, but I thought I had a 56K modem and
the telephone lines here only allowed a maximum of 28.8K. If there is a 56K
modem that will correct this and improve my speed, I'll buy it.

Please advise.

Chuck

"Rob Schneider" wrote in message
...

Chuck Block wrote:


Jeff:

Yes, I called my ISP and they made it worse! The adjusted the modem
settings and I went from 28.8K to 21.6K obtained from the speed

indicator

*snip*

No chance that you can upgrade to a 56k modem?

John:

This is the modem: Intel(R) 536EP V.92 Is this a 56K modem? I don't
expect to get more speed than I had before last week, but I would like to
find the problem which caused it to drop and get it back.

First of all, I unplugged all of the telephone jacks and ran a speed test
using MSN Internet Speed Test and got a reading of 9.2 kbps. I then
disconnected the power cords on the telephones and got readings of 19.2, 19,
and 19 kbps. I plugged all connections to the other telephones, ran the
test several times and in still got 19 kbps readings.


"johnf" wrote in message
...
OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not Kilo-Bytes).
The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in the
exchanges.

I haven't found a Telephone Co. yet who will supply a telephone connection
with guaranteed data quality - you pay rental for a telephone line, that's
all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6 modem
(but
don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it can
even
cause the connection to slow right down & drop out after a few minutes.
Try
unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which informs
you of the internet speed when you place the mouse on the indicator.
The ISP makes the setting adjustment from the control panel. MSN
internet speed test tells me the how fast the computer is actually
working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next to
my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down. Goggle
Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with what
are you now comparing it with to say it is now slow? Have you changed
our intenet habits and using, say MSNBC more (which loads huge
amounts of data) more than yahoo.com (which is more frugal with
bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point"
... say more about what "my speed" is and what you would wish to
happen. Might help us pinpoint the issue better.

Chuck,

Just a thought ... do you have a lot of phone devices connected to the
phone lines in your house (phones, extension phones, fax, modems, etc.?).