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#1
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XP SP2 will not install
Running XP Home Edition. I run SP2 setup. It does it's inspections and the
last text I see displayed before it gives me "an internal error occured" is 'checking product ID.' I checked the numerical product ID and it does not match those as listed as Pirated. This computer has several issues and really should be reloaded, but the user has 'misplaced' the CD's that came with the system. Below is the latest attempt at running SP2 according to my svcpack.log. Anything stand out to anyone else? svcpack.log: 4.578: ================================================== ============================== 4.578: 2005/07/26 15:28:52.250 (local) 4.578: c:\686eeef5900a09c58a\i386\update\update.exe (version 5.5.1005.0) 4.609: Service Pack started with following command line: 5.062: Return Value From OnACPower = 1 5.062: OnACPower returned value( 0x1 ) which is Equal To 0x1 5.062: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite 5.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Wi ndowsFeatures is not Present 5.062: First Condition in A6Block.Section Succeeded 5.062: Condition succeeded for section A6Block.Section in Line 2 of PreRequisite 20.843: DoInstallation: CleanPFR failed: 0x2 20.890: SetProductTypes: InfProductBuildType=BuildType.IC 20.937: SetAltOsLoaderPath: No section uses DirId 65701; done. 21.796: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId 21.828: DoInstallation: FetchSourceURL for c:\686eeef5900a09c58a\i386\update\update.inf failed 22.671: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuni nst.inf not found: 0x3 22.671: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$ 36.734: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2 36.750: Conditional load of section WindowsMessenger.Condition succeeded 96.812: BuildCabinetManifest: update.url absent 96.859: Starting AnalyzeComponents 96.875: AnalyzePhaseZero used 16 ticks 96.875: No c:\686eeef5900a09c58a\i386\update\updtblk.inf file. 103.531: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_81\3&172 E68DD&0&F0 103.921: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_01\3&172 E68DD&0&F8 104.390: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_8086&DEV_24C3&SUBSYS_01601028&REV_01\3&172 E68DD&0&FB 106.328: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_8086&DEV_24CB&SUBSYS_01601028&REV_01\3&172 E68DD&0&F9 106.765: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_8086&DEV_2560&SUBSYS_00000000&REV_01\3&172 E68DD&0&00 112.156: SetupVerifyInfFile failed with error 0x490 for oem24.inf of device ROOT\SYSTEM\0002 121.593: OEM file scan used 24718 ticks 152.312: AnalyzePhaseOne: used 55437 ticks 152.312: AnalyzeComponents: Hotpatch analysis disabled; skipping. 152.312: AnalyzeComponents: Hotpatching is disabled. 152.312: Persisted hotfix directory is missing. 152.312: FindFirstFile c:\windows\$hf_mig$\*.* 152.312: Error getting find handle for c:\windows\$hf_mig$\*.* 158.343: AnalyzePhaseTwo used 6031 ticks 158.343: AnalyzePhaseThree used 0 ticks 158.343: AnalyzePhaseFive used 0 ticks 158.625: AnalyzePhaseSix used 282 ticks 160.203: Trying CheckVLKForBlock again 160.781: Error: CheckVLKForBlock failed 160.781: Inventory complete: ReturnStatus=536741199, 138953 ticks 160.781: Num Ticks for invent : 138953 169.328: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 169.328: DoInstallation: Failed to unregistering spuninst.exe for recovery. 169.375: An internal error occurred. 480.343: Message displayed to the user: An internal error occurred. 480.343: User Input: OK 480.343: Service Pack 2 installation did not complete. 499.296: Message displayed to the user: Service Pack 2 installation did not complete. 499.296: User Input: OK 499.296: Update.exe extended error code = 0x1ffe054f 499.296: Update.exe return code was masked to 0x643 for MSI custom action compliance. |
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#2
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Aolas wrote:
Running XP Home Edition. I run SP2 setup. It does it's inspections and the last text I see displayed before it gives me "an internal error occured" is 'checking product ID.' I checked the numerical product ID and it does not match those as listed as Pirated. This computer has several issues and really should be reloaded, but the user has 'misplaced' the CD's that came with the system. Below is the latest attempt at running SP2 according to my svcpack.log. Anything stand out to anyone else? svcpack.log: snip Installing Service Packs http://www3.telus.net/dandemar/xpsp2.htm http://www3.telus.net/dandemar/spackins.htm Pre-Install, Install, Cleaning Up Afterwards http://forum.aumha.org/viewforum.php?f=45 What to Know Before You Download and Install Windows XP Service Pack 2 http://www.microsoft.com/windowsxp/s...hattoknow.mspx Get the Latest Updates and Information from Your PC Manufacturer Before Installing Windows XP Service Pack 2 http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx The hard disk space requirements for Windows XP Service Pack 2 http://support.microsoft.com/?id=837783 Free Technical Support for SP2 http://support.microsoft.com/oas/def...09&gprid=6794& -- Rock MS MVP Windows - Shell/User |
#3
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Thx Rock. However, believe it or not I did my research and eliminated
everything you linked as a possible solution/issue. For sake of time and space I chose not to post every detail. I suppose I will just submit this to SP2 technical support. |
#4
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Aolas wrote:
Thx Rock. However, believe it or not I did my research and eliminated everything you linked as a possible solution/issue. For sake of time and space I chose not to post every detail. I suppose I will just submit this to SP2 technical support. Ok good luck. -- Rock MS MVP Windows - Shell/User |
#5
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do you have sp1 installed because that can sometimes be the problem?!?
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#6
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Master wrote:
do you have sp1 installed because that can sometimes be the problem?!? What? SP1 installed can be a problem when trying to update to SP2? Nonsense. -- Rock MS MVP Windows - Shell/User |
#7
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In ,
Master typed: do you have sp1 installed because that can sometimes be the problem?!? Nonsense! That's completely false. The majority of people who have installed SP2 installed it over SP1 without a problem. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup |
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