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Please help with spontaneous shut downs



 
 
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  #1  
Old May 18th 12, 01:14 PM posted to microsoft.public.windowsxp.help_and_support,24hoursupport.helpdesk
ECLiPSE 2002
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Posts: 130
Default Please help with spontaneous shut downs

I have Win XP SP3 that for years has been fully functional, however,
in the last week the pc has been shutting down spontaneously.

I remember that this was a problem when XP was new and there were
fixes suggested to resolve the error.

Can some kind soul recall what might be the cause or causes and the
fixes or work arounds that may remedy the problem.

Many thanks for any assistance,

Mary
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  #2  
Old May 18th 12, 02:37 PM posted to microsoft.public.windowsxp.help_and_support,24hoursupport.helpdesk
David H. Lipman
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Posts: 4,185
Default Please help with spontaneous shut downs

From: "ECLiPSE 2002"

I have Win XP SP3 that for years has been fully functional, however,
in the last week the pc has been shutting down spontaneously.

I remember that this was a problem when XP was new and there were
fixes suggested to resolve the error.

Can some kind soul recall what might be the cause or causes and the
fixes or work arounds that may remedy the problem.

Many thanks for any assistance,

Mary


It is a hardware related problem. It could be the CPU is overheating, RAM, or another CPU
type problem.

Check the CPU fan and relieve it of dust.

Reseat RAM.

Run a RAM test.
Download the ISO, burn to CD and then boot from that CD
http://www.memtest86.com/memtest86-4.0a.iso.zip


--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp


  #3  
Old May 18th 12, 07:01 PM posted to microsoft.public.windowsxp.help_and_support,24hoursupport.helpdesk
Ron Hardin
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Posts: 208
Default Please help with spontaneous shut downs

David H. Lipman wrote:

From: "ECLiPSE 2002"

I have Win XP SP3 that for years has been fully functional, however,
in the last week the pc has been shutting down spontaneously.

I remember that this was a problem when XP was new and there were
fixes suggested to resolve the error.

Can some kind soul recall what might be the cause or causes and the
fixes or work arounds that may remedy the problem.

Many thanks for any assistance,

Mary


It is a hardware related problem. It could be the CPU is overheating, RAM, or another CPU
type problem.

Check the CPU fan and relieve it of dust.

Reseat RAM.

Run a RAM test.


I've had it from a video card. Anything that scribbles on the reset bus, in short.

Dell diagnostics have a thermistor test, which would be the first thing to try if you have
it. It will report on reported temperatures.
--


On the internet, nobody knows you're a jerk.
  #4  
Old May 18th 12, 07:33 PM posted to microsoft.public.windowsxp.help_and_support,24hoursupport.helpdesk
David H. Lipman
external usenet poster
 
Posts: 4,185
Default Please help with spontaneous shut downs

From: "Ron Hardin"



It is a hardware related problem. It could be the CPU is overheating,
RAM, or another
CPU type problem.

Check the CPU fan and relieve it of dust.

Reseat RAM.

Run a RAM test.


I've had it from a video card. Anything that scribbles on the reset bus,
in short.

Dell diagnostics have a thermistor test, which would be the first thing to
try if you have
it. It will report on reported temperatures.


Good points. If it is a Dell and thermal related it should be recorded in
the CMOS system log.



--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

  #5  
Old May 19th 12, 03:38 AM posted to microsoft.public.windowsxp.help_and_support,24hoursupport.helpdesk
philo
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Posts: 4,807
Default Please help with spontaneous shut downs

On 05/18/2012 01:33 PM, David H. Lipman wrote:
From: "Ron Hardin"



It is a hardware related problem. It could be the CPU is overheating,
RAM, or another
CPU type problem.

Check the CPU fan and relieve it of dust.

Reseat RAM.

Run a RAM test.


I've had it from a video card. Anything that scribbles on the reset
bus, in short.

Dell diagnostics have a thermistor test, which would be the first
thing to try if you have
it. It will report on reported temperatures.


Good points. If it is a Dell and thermal related it should be recorded
in the CMOS system log.





all good advice

also: run the mfg's HD diagnostic
  #6  
Old May 19th 12, 02:16 PM posted to microsoft.public.windowsxp.help_and_support
ECLiPSE 2002
external usenet poster
 
Posts: 130
Default Please help with spontaneous shut downs




On Fri, 18 May 2012 08:14:36 -0400, ECLiPSE 2002
wrote:

I have Win XP SP3 that for years has been fully functional, however,
in the last week the pc has been shutting down spontaneously.

I remember that this was a problem when XP was new and there were
fixes suggested to resolve the error.

Can some kind soul recall what might be the cause or causes and the
fixes or work arounds that may remedy the problem.

Many thanks for any assistance,

Mary


Thanks to the responders - I have a Compaq pc and will see if they
have a diagnostic that will show temps as Dell provides.

Mary


 




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