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#1
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Modem problem
My 84 year young mother-in-law has a new system running XP home. Being
retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
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#2
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Modem problem
Check with her ISP to see if it might not be something with them.
-- Hope this helps. Let us know. Wes In , L/P hunted and pecked: My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#3
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Modem problem
Just to check, I had already taken one of my systems to her house, logged on and connected @ 44 (twice). L. "Wesley Vogel" wrote in message news:aELsc.58519$gr.5742964@attbi_s52... Check with her ISP to see if it might not be something with them. -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#4
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Modem problem
Some modems are more sensitive to line noises than others. 32-35KB is a
reasonable connect speed. "L/P" wrote in message ... My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#5
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Modem problem
Not he phone line then.
You might look this over. 56K Modem Troubleshooting Guide http://www.56k.com/trouble/connect.shtml -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: Just to check, I had already taken one of my systems to her house, logged on and connected @ 44 (twice). L. "Wesley Vogel" wrote in message news:aELsc.58519$gr.5742964@attbi_s52... Check with her ISP to see if it might not be something with them. -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#6
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Modem problem
Will give it a 'shot" next time I get over and let you know. Thanks, L. "Wesley Vogel" wrote in message news:LMNsc.114197$iF6.10643026@attbi_s02... Not he phone line then. You might look this over. 56K Modem Troubleshooting Guide http://www.56k.com/trouble/connect.shtml -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: Just to check, I had already taken one of my systems to her house, logged on and connected @ 44 (twice). L. "Wesley Vogel" wrote in message news:aELsc.58519$gr.5742964@attbi_s52... Check with her ISP to see if it might not be something with them. -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#7
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Modem problem
The thing is that before all the problems with the sasser worm popped-up,
she was connecting at an average 42-44KB. Now she gets connected as low as 19KB with an average of 30-32. L. "Unknown" wrote in message y.com... Some modems are more sensitive to line noises than others. 32-35KB is a reasonable connect speed. "L/P" wrote in message ... My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#8
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Modem problem
Have fun.
-- Hope this helps. Let us know. Wes In , L/P hunted and pecked: Will give it a 'shot" next time I get over and let you know. Thanks, L. "Wesley Vogel" wrote in message news:LMNsc.114197$iF6.10643026@attbi_s02... Not he phone line then. You might look this over. 56K Modem Troubleshooting Guide http://www.56k.com/trouble/connect.shtml -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: Just to check, I had already taken one of my systems to her house, logged on and connected @ 44 (twice). L. "Wesley Vogel" wrote in message news:aELsc.58519$gr.5742964@attbi_s52... Check with her ISP to see if it might not be something with them. -- Hope this helps. Let us know. Wes In , L/P hunted and pecked: My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
#9
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Modem problem
As a late follow-up.
It was the phone lines. Do to an older home that had old lines, it must have been a small short or just bad/old wiring. Replaced the one to the computer and speed jumped back to 42-44 kbs. Went ahead and replaced all the lines in her home and "back to normal". Thanks to all for suggestions, L. "L/P" wrote in message ... The thing is that before all the problems with the sasser worm popped-up, she was connecting at an average 42-44KB. Now she gets connected as low as 19KB with an average of 30-32. L. "Unknown" wrote in message y.com... Some modems are more sensitive to line noises than others. 32-35KB is a reasonable connect speed. "L/P" wrote in message ... My 84 year young mother-in-law has a new system running XP home. Being retired she loves e-mail and searching the net, etc. :-) Not keeping her AV up to date, she picked up the Sasser worm. It was so bad the company picked up the system and reformatted/reloaded everything. Here's the problem. During the infected period her dial-up connection slowed down to ~30KB or less, sometimes as low as 19KB. Now that the system is back and reloaded, she is still only connecting at ~ 32-35KB. I'm not sure if the worm did that or not. She originally was connecting at 40-44KB. Any suggestions please, L. |
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