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#1
September 24th 17, 10:27 PM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
Hi folks,
We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D -- 
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#2
September 24th 17, 10:48 PM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
Neil Turkenkopf wrote:
Hi folks, We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D CRTL+SHIFT+ESC and see what is running... -- Take care, Jonathan ------------------- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com
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#3
September 24th 17, 11:01 PM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
Neil Turkenkopf wrote:
Hi folks, We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D Would the powercfg -energy thing know ? Normally, you'd shoot from the hip and say "Task Manager", but of course it could be a service, or it could be some of those ugly things like "backgroundhost", "dllhost", "hostofthemonthclub", all mechanisms Microsoft invented to hide the thing they're running. One of those, presumably, might refuse to quit too. Sysinternals.com Process Explorer has all sorts of info, and doing "Properties" on an entry, might tell you what hides behind a DLLHost. Or, what's in a SVCHOST. To get the most value from Process Explorer, you can Run it as Administrator. One thing that does, is allows the Threads display to show information. Without Admin the tool cannot burrow into the Thread info. https://docs.microsoft.com/en-us/sys...ocess-explorer https://download.sysinternals.com/fi...ssExplorer.zip The behavior of Shutdown has varied from time to time. I've had experiences here, where it doesn't matter what button you push - even Cancel causes the shutdown to succeed. It wouldn't throw me back to the desktop. But behaviors like this could change after any Update, and maybe jamming up like that is considered "design intent". Paul
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#4
September 25th 17, 12:59 AM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
On Sun, 24 Sep 2017 17:48:45 -0400, "Jonathan N. Little"
wrote: Neil Turkenkopf wrote: Hi folks, We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D CRTL+SHIFT+ESC and see what is running... Too much information to look at KenW
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#6
September 25th 17, 03:42 PM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
"Jonathan N. Little" wrote in message news
Neil Turkenkopf wrote: Hi folks, We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D =================================== CRTL+SHIFT+ESC and see what is running... -- Take care, Jonathan ------------------- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ==================================== Thanks, Jonathan, I'll try it next time! Neil ¦¬D --
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#7
September 25th 17, 03:50 PM
posted to alt.comp.os.windows-10
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"This App Is Preventing You From Restarting"
"Paul" wrote in message news
Neil Turkenkopf wrote: Hi folks, We've all seen this before, you click the Start Button and choose Restart, only to get this message. Most of the time, it tells you what the offending app is, and you can hit Cancel and go back to close it properly. Well, in my case....I get the same message, only there is NO way to identify the app! There is no name, no description, just a generic icon, nothing to go on. If I wait a few seconds (hoping the mystery app will actually close) I get thrown back to the desktop like nothing happened. The only way that I can complete the Restart is to chose the "Restart Anyway" option, and it's all normal from there. Is there *any* way to discover the culprit? As always, thanks in advance! Neil ¦¬D ===================================== Would the powercfg -energy thing know ? Normally, you'd shoot from the hip and say "Task Manager", but of course it could be a service, or it could be some of those ugly things like "backgroundhost", "dllhost", "hostofthemonthclub", all mechanisms Microsoft invented to hide the thing they're running. One of those, presumably, might refuse to quit too. Sysinternals.com Process Explorer has all sorts of info, and doing "Properties" on an entry, might tell you what hides behind a DLLHost. Or, what's in a SVCHOST. To get the most value from Process Explorer, you can Run it as Administrator. One thing that does, is allows the Threads display to show information. Without Admin the tool cannot burrow into the Thread info. https://docs.microsoft.com/en-us/sys...ocess-explorer https://download.sysinternals.com/fi...ssExplorer.zip The behavior of Shutdown has varied from time to time. I've had experiences here, where it doesn't matter what button you push - even Cancel causes the shutdown to succeed. It wouldn't throw me back to the desktop. But behaviors like this could change after any Update, and maybe jamming up like that is considered "design intent". Paul =============================================== Hi Paul! I did try Task Manager the very first time this happened, but of course it didn't show any apps running at all except Task Manager. g I'll look into this ProccessExplorer soon, thanks for the tip. Btw, this has never happened with Shutdown, only Restart if that means anything. Thanks again! Neil ¦¬D --
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