Can't receive incoming faxes?

I sent a test fax to a friend and he received it just
fine. When he sent me his test fax, fax service answered
on auto as I had set it up to do so and answered the
call, the moden activated but I keet getting an error
message that fax was not received. I am running XP home
but have not updated to SP2 yet.

Thanks Chris

I forgot to add, I am using a US Robitcs 56K Voice Win
1806.

Chris
-----Original Message-----
I sent a test fax to a friend and he received it just
fine. When he sent me his test fax, fax service
answered
on auto as I had set it up to do so and answered the
call, the moden activated but I keet getting an error
message that fax was not received. I am running XP home
but have not updated to SP2 yet.

Thanks Chris
.

Usually a symptom of a modem that is not supported. Check the Windows XP HCL
list to see if it is.

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
I forgot to add, I am using a US Robitcs 56K Voice Win
1806.

Chris
-----Original Message-----
I sent a test fax to a friend and he received it just
fine. When he sent me his test fax, fax service
answered
on auto as I had set it up to do so and answered the
call, the moden activated but I keet getting an error
message that fax was not received. I am running XP home
but have not updated to SP2 yet.

Thanks Chris
.

My gut feel is that your modem is not at all answering the incoming fax
call. Does the fax console say that the fax call was answered. At what stage
of the fax transmission, your incoming fax fails.(You could see the status
of the fax transmission in the Fax Status monitor). If you are able to send
faxes using your moden then you should not have great problems in receiving
also. Provide us some more details on the problem if it still persists.

--
Naresh Chandrasekaran,
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Usually a symptom of a modem that is not supported. Check the Windows XP
HCL list to see if it is.

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
I forgot to add, I am using a US Robitcs 56K Voice Win
1806.

Chris
-----Original Message-----
I sent a test fax to a friend and he received it just
fine. When he sent me his test fax, fax service
answered
on auto as I had set it up to do so and answered the
call, the moden activated but I keet getting an error
message that fax was not received. I am running XP home
but have not updated to SP2 yet.

Thanks Chris
.