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#1
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Remote assistance
I have Windows XP SP3. Recently, I tried to use Windows Live Messenger for a
remote assistance, but all we got was a voice conversation. No session authorization, no access to the other computer. However, when we used the Windows Messenger (v.4.7 and 5.1), everything worked fine and access was granted and help obtained. Why WinLive messenger would not work, while the Win Messenger works fine? How to make WinLive messenger to work for Remote Assistance? -- Ilya Zeldes Fort Myers, Florida |
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#2
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Remote assistance
Greetings,
Just to be clear, you clicked the Activities tab in Windows Live Messenger, chose Remote Assistance and got a voice conversation? Or you just couldn't find the option period? -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "ilyaz" wrote in message ... I have Windows XP SP3. Recently, I tried to use Windows Live Messenger for a remote assistance, but all we got was a voice conversation. No session authorization, no access to the other computer. However, when we used the Windows Messenger (v.4.7 and 5.1), everything worked fine and access was granted and help obtained. Why WinLive messenger would not work, while the Win Messenger works fine? How to make WinLive messenger to work for Remote Assistance? -- Ilya Zeldes Fort Myers, Florida |
#3
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Remote assistance
Jonathan,
I did as "instructed" in the Windows Live Messenger v.8.5.1302.1018. Highlighted a person, who was on line, Actions, Request remote assistance. In a new Window, highlighted that person again, clicked OK. In the friend's chat window, a message appeared about my call for assistance. He accepted it. I got a message that my friend accepted it and on the bottom of the chat window message "connecting...". After a while, we were able to write and talk to each other, but no access to either computer (we run it both ways at two different occasions). On the other hand, there was no problem connecting and getting access to the other computer with Windows Messenger v. 4.7 and 5.1. Don't understand why? Thanks for your input. Ilya "Jonathan Kay [MVP]" wrote in message ... Greetings, Just to be clear, you clicked the Activities tab in Windows Live Messenger, chose Remote Assistance and got a voice conversation? Or you just couldn't find the option period? -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "ilyaz" wrote in message ... I have Windows XP SP3. Recently, I tried to use Windows Live Messenger for a remote assistance, but all we got was a voice conversation. No session authorization, no access to the other computer. However, when we used the Windows Messenger (v.4.7 and 5.1), everything worked fine and access was granted and help obtained. Why WinLive messenger would not work, while the Win Messenger works fine? How to make WinLive messenger to work for Remote Assistance? -- Ilya Zeldes Fort Myers, Florida |
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