Windows 10 will not shut down

I am having a problem with Windows 10 in my computer that dual boots
with Linux Mint.

I am unable to access my Windows 10 drive from Linux. I get this error
message:

An error occurred while accessing 'OS', the system responded: The
requested operation has failed: Error mounting /dev/sda3 at
/media/user/OS: Command-line `mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177"
"/dev/sda3" "/media/user/OS"' exited with non-zero exit status 14:
Windows is hibernated, refused to mount. Failed to mount '/dev/sda3':
Operation not permitted The NTFS partition is in an unsafe state.
Please resume and shutdown Windows fully (no hibernation or fast
restarting), or mount the volume read-only with the 'ro' mount option.
In the above error message, the drive OS is my Windows C drive. It is
sda3

The problem is that Windows is set to shut down, not hibernate.
Hibernate does not appear to be an option for my Windows system and
when I look in Windows, I am not set to hibernate.

I have tried to find a solution, I have searched for how to turn off
hibernate, and I have done all of the things suggested. Windows is set
to shut down, but according to Linux Mint, it did not shut down.

I would greatly appreciate any advice that might help. Thank you very
much

wrote:

The problem is that Windows is set to shut down, not hibernate.

Have you disabled hybrid shutdown, or fast startup whatever it's called?

wrote:
I am having a problem with Windows 10 in my computer that dual boots
with Linux Mint.

I am unable to access my Windows 10 drive from Linux. I get this error
message:

An error occurred while accessing 'OS', the system responded: The
requested operation has failed: Error mounting /dev/sda3 at
/media/user/OS: Command-line `mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177"
"/dev/sda3" "/media/user/OS"' exited with non-zero exit status 14:
Windows is hibernated, refused to mount. Failed to mount '/dev/sda3':
Operation not permitted The NTFS partition is in an unsafe state.
Please resume and shutdown Windows fully (no hibernation or fast
restarting), or mount the volume read-only with the 'ro' mount option.
In the above error message, the drive OS is my Windows C drive. It is
sda3

The problem is that Windows is set to shut down, not hibernate.
Hibernate does not appear to be an option for my Windows system and
when I look in Windows, I am not set to hibernate.

I have tried to find a solution, I have searched for how to turn off
hibernate, and I have done all of the things suggested. Windows is set
to shut down, but according to Linux Mint, it did not shut down.

I would greatly appreciate any advice that might help. Thank you very
much

Windows

Administrator Command Prompt

powercfg -h off

That's one way to prevent kernel hibernation from
fouling up the works. There is full hibernation and
kernel hibernation for fast start, and as far as I know,
that stops both. Windows 10 works best... shut off completely :-)

Linux

Reboot and test

HTH,
Paul

On Thu, 31 Dec 2015 10:12:43 -0500, Paul wrote:

wrote:
I am having a problem with Windows 10 in my computer that dual boots
with Linux Mint.

I am unable to access my Windows 10 drive from Linux. I get this error
message:

An error occurred while accessing 'OS', the system responded: The
requested operation has failed: Error mounting /dev/sda3 at
/media/user/OS: Command-line `mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177"
"/dev/sda3" "/media/user/OS"' exited with non-zero exit status 14:
Windows is hibernated, refused to mount. Failed to mount '/dev/sda3':
Operation not permitted The NTFS partition is in an unsafe state.
Please resume and shutdown Windows fully (no hibernation or fast
restarting), or mount the volume read-only with the 'ro' mount option.

In the above error message, the drive OS is my Windows C drive. It is
sda3

The problem is that Windows is set to shut down, not hibernate.
Hibernate does not appear to be an option for my Windows system and
when I look in Windows, I am not set to hibernate.

I have tried to find a solution, I have searched for how to turn off
hibernate, and I have done all of the things suggested. Windows is set
to shut down, but according to Linux Mint, it did not shut down.

I would greatly appreciate any advice that might help. Thank you very
much

Windows

Administrator Command Prompt

powercfg -h off

That's one way to prevent kernel hibernation from
fouling up the works. There is full hibernation and
kernel hibernation for fast start, and as far as I know,
that stops both. Windows 10 works best... shut off completely :-)

Linux

Reboot and test

HTH,
Paul


Thank you very much. It worked for me. I may have to do this every
time I reboot, but I don't care, as long as it works.

Thank you for your halp and have a very Happy New Year.

On Thu, 31 Dec 2015 14:43:04 +0000, Andy Burns
wrote:

wrote:

The problem is that Windows is set to shut down, not hibernate.

Have you disabled hybrid shutdown, or fast startup whatever it's called?


I thought I did, I guess I didn't do it right. But Paul's solution
worked for me.

Thank you for your help. Have a Happy New Year!

On 31/12/2015 23:34, wrote:
On Thu, 31 Dec 2015 10:12:43 -0500, Paul wrote:

wrote:
I am having a problem with Windows 10 in my computer that dual boots
with Linux Mint.

I am unable to access my Windows 10 drive from Linux. I get this error
message:

An error occurred while accessing 'OS', the system responded: The
requested operation has failed: Error mounting /dev/sda3 at
/media/user/OS: Command-line `mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177"
"/dev/sda3" "/media/user/OS"' exited with non-zero exit status 14:
Windows is hibernated, refused to mount. Failed to mount '/dev/sda3':
Operation not permitted The NTFS partition is in an unsafe state.
Please resume and shutdown Windows fully (no hibernation or fast
restarting), or mount the volume read-only with the 'ro' mount option.

In the above error message, the drive OS is my Windows C drive. It is
sda3

The problem is that Windows is set to shut down, not hibernate.
Hibernate does not appear to be an option for my Windows system and
when I look in Windows, I am not set to hibernate.

I have tried to find a solution, I have searched for how to turn off
hibernate, and I have done all of the things suggested. Windows is set
to shut down, but according to Linux Mint, it did not shut down.

I would greatly appreciate any advice that might help. Thank you very
much

Windows

Administrator Command Prompt

powercfg -h off

That's one way to prevent kernel hibernation from
fouling up the works. There is full hibernation and
kernel hibernation for fast start, and as far as I know,
that stops both. Windows 10 works best... shut off completely :-)

Linux

Reboot and test

HTH,
Paul


Thank you very much. It worked for me. I may have to do this every
time I reboot, but I don't care, as long as it works.

Thank you for your halp and have a very Happy New Year.


You should not have to do it every time.
Hibernation should not be an option now.
You should also have recovered the space taken by the hibernation file.

If you want hiberbnation back just do
powercfg -H on
(or the equivalent. It may be in the GUI somewhere, I'm not sure)

--

Brian Gregory (in the UK).
To email me please remove all the letter vee from my email address.