If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Slow Internet Performance
I have a high speed internet connection (cabel modem) but for the last
several months my internet performance has been very slow and sometimes causes my computer to lock up. I have checked with my internet provider and they said it is a problem with my computer not the connection. I also have a wireless router that I use with my laptop. The internet connection for my laptop seems to be fine. I notice when I look at the task manager that I have 36+ processes running and several of them seem to be the same. Can you please tell me what I can do to find out what the problem is. Thank you |
Ads |
#2
|
|||
|
|||
Slow Internet Performance
Just in case you need to know, I'm running IE 6 on a Compaq system. I'm not
exactly sure what additional information you would need. Thank you. |
#3
|
|||
|
|||
Slow Internet Performance
Malicious software such as viruses or spyware could be installed on your
computer. "How to Tell if a Malfunctioning PC Has a Virus" http://articles.techrepublic.com.com...1-1054842.html "Cleaning a Pest-Infected Computer" http://rgharper.mvps.org/cleanit.htm --- Leonard Grey Errare humanum est RH wrote: I have a high speed internet connection (cabel modem) but for the last several months my internet performance has been very slow and sometimes causes my computer to lock up. I have checked with my internet provider and they said it is a problem with my computer not the connection. I also have a wireless router that I use with my laptop. The internet connection for my laptop seems to be fine. I notice when I look at the task manager that I have 36+ processes running and several of them seem to be the same. Can you please tell me what I can do to find out what the problem is. Thank you |
#4
|
|||
|
|||
Slow Internet Performance
Thank you Leonard. I have Norton Anti-virus installed and it runs a virus
check every day. Currently is says my system is clean. Do you have any other ideas? According to the first article link you provided, it says windows operating systems may have similar symptoms to a virus. I guess I am wondering if there would be something else on my system causing it to run slow? "Leonard Grey" wrote: Malicious software such as viruses or spyware could be installed on your computer. "How to Tell if a Malfunctioning PC Has a Virus" http://articles.techrepublic.com.com...1-1054842.html "Cleaning a Pest-Infected Computer" http://rgharper.mvps.org/cleanit.htm --- Leonard Grey Errare humanum est RH wrote: I have a high speed internet connection (cabel modem) but for the last several months my internet performance has been very slow and sometimes causes my computer to lock up. I have checked with my internet provider and they said it is a problem with my computer not the connection. I also have a wireless router that I use with my laptop. The internet connection for my laptop seems to be fine. I notice when I look at the task manager that I have 36+ processes running and several of them seem to be the same. Can you please tell me what I can do to find out what the problem is. Thank you |
#5
|
|||
|
|||
Slow Internet Performance
A virus is just one of the many types of malicious software that can
infect your computer. --- Leonard Grey Errare humanum est RH wrote: Thank you Leonard. I have Norton Anti-virus installed and it runs a virus check every day. Currently is says my system is clean. Do you have any other ideas? According to the first article link you provided, it says windows operating systems may have similar symptoms to a virus. I guess I am wondering if there would be something else on my system causing it to run slow? "Leonard Grey" wrote: Malicious software such as viruses or spyware could be installed on your computer. "How to Tell if a Malfunctioning PC Has a Virus" http://articles.techrepublic.com.com...1-1054842.html "Cleaning a Pest-Infected Computer" http://rgharper.mvps.org/cleanit.htm --- Leonard Grey Errare humanum est RH wrote: I have a high speed internet connection (cabel modem) but for the last several months my internet performance has been very slow and sometimes causes my computer to lock up. I have checked with my internet provider and they said it is a problem with my computer not the connection. I also have a wireless router that I use with my laptop. The internet connection for my laptop seems to be fine. I notice when I look at the task manager that I have 36+ processes running and several of them seem to be the same. Can you please tell me what I can do to find out what the problem is. Thank you |
#6
|
|||
|
|||
Slow Internet Performance
"RH" wrote in message
... I have a high speed internet connection (cabel modem) but for the last several months my internet performance has been very slow and sometimes causes my computer to lock up. I have checked with my internet provider and they said it is a problem with my computer not the connection. I also have a wireless router that I use with my laptop. The internet connection for my laptop seems to be fine. I notice when I look at the task manager that I have 36+ processes running and several of them seem to be the same. Can you please tell me what I can do to find out what the problem is. Is everything about the PC slow? Or is it only online activities? What Web browser do you use? Have you emptied its cache? A bloated cache can slow down browsing. Also, what is your malware status? Which programs do you use to check for and remove malware? Note that malware (malicious software) includes both categories: 1. viruses, worms, trojans, etc. 2. spyware, rootkits, etc. For reference, Malke mentions everything you need to cover: http://www.elephantboycomputers.com/...iruses_Malware Of course, there might be other issues slowing you down, but you should address the above first. |
Thread Tools | |
Display Modes | |
|
|