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#1
August 30th 04, 06:15 PM
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Windows MS pop-up!
Everytime I log on to the computer a Help and support window pops-up. Nothing
on it, just blank. How can I remove this constant pop-up? 
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#2
August 31st 04, 04:52 PM
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Windows MS pop-up!
"Tony" wrote:
Everytime I log on to the computer a Help and support window pops-up. Nothing on it, just blank. How can I remove this constant pop-up? Check your startup settings to find out what is causing this. Applications that start with Windows can be found he - the WIN.INI, section [windows], entries "run=" and "load=" - the Registry keys HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices - the folders C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP See also "How to Troubleshoot By Using the Msconfig Utility in Windows XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353). -- (tm)
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#3
November 13th 04, 01:39 AM
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Windows MS pop-up!
In my case, it happens when i am browsing the internet. Randomly the help & support window Appears, after passing the mouse pointer over a link. Any help? Thanks you very much in advance Ivan "Thorsten Matzner" wrote: "Tony" wrote: Everytime I log on to the computer a Help and support window pops-up. Nothing on it, just blank. How can I remove this constant pop-up? Check your startup settings to find out what is causing this. Applications that start with Windows can be found he - the WIN.INI, section [windows], entries "run=" and "load=" - the Registry keys HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices - the folders C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP See also "How to Troubleshoot By Using the Msconfig Utility in Windows XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353). -- (tm)
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