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Recovering from Win32/Heur virus



 
 
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  #1  
Old July 31st 09, 02:27 AM posted to microsoft.public.windowsxp.help_and_support
news.eternal-september.org
external usenet poster
 
Posts: 1
Default Recovering from Win32/Heur virus

AVG has detected the Win32/Heur and Generic7.AYZT infections. I have the PC
running again without functional networking and have done a couple of full
system scans , one clean and the second showing Win32/Heur in fsutil.exe and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E partions
on the same hard drive or is there a better way?

Help appreciated John.


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  #2  
Old July 31st 09, 09:53 AM posted to microsoft.public.windowsxp.help_and_support
philo
external usenet poster
 
Posts: 4,807
Default Recovering from Win32/Heur virus

news.eternal-september.org wrote:
AVG has detected the Win32/Heur and Generic7.AYZT infections. I have the PC
running again without functional networking and have done a couple of full
system scans , one clean and the second showing Win32/Heur in fsutil.exe and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E partions
on the same hard drive or is there a better way?

Help appreciated John.




When you reinstall Windows, just follow the installer carefully
and be sure to format only the C: partition

as a precaution though, backup all data on your other drives first!
  #3  
Old July 31st 09, 11:57 AM posted to microsoft.public.windowsxp.help_and_support
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Recovering from Win32/Heur virus


"news.eternal-september.org" wrote in
message ...
AVG has detected the Win32/Heur and Generic7.AYZT infections. I have the
PC
running again without functional networking and have done a couple of full
system scans , one clean and the second showing Win32/Heur in fsutil.exe
and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E
partions
on the same hard drive or is there a better way?

Help appreciated John.



Using another PC, you can slipstream SP2 with your original XP install CD
and then do a repair install.

This link is gives tips,hints, etc. for a repair install with numerous links
about halfway down the page for slipstreaming.

http://michaelstevenstech.com/XPrepairinstall.htm

SC Tom


  #4  
Old July 31st 09, 03:24 PM posted to microsoft.public.windowsxp.help_and_support
Ken Blake, MVP
external usenet poster
 
Posts: 10,402
Default Recovering from Win32/Heur virus

On Thu, 30 Jul 2009 21:27:47 -0400, "news.eternal-september.org"
wrote:

AVG has detected the Win32/Heur and Generic7.AYZT infections. I have the PC
running again without functional networking and have done a couple of full
system scans , one clean and the second showing Win32/Heur in fsutil.exe and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E partions
on the same hard drive or is there a better way?



See Philo's answer, but let me add the following:

You say you have C: D: and E: partitions. What's on D: and E:? If one
of those has your installed programs and you reinstall Windows cleanly
on C:, almost all your installed programs will be useless. With very
few exceptions, installed programs are useless and will not run after
you reinstall Windows. That's because all the registry entries and
ancillary files that they need will be gone.


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
  #5  
Old July 31st 09, 06:45 PM posted to microsoft.public.windowsxp.help_and_support
Anteaus
external usenet poster
 
Posts: 1,330
Default Recovering from Win32/Heur virus

Firstly, upload the file to http://virustotal.com to see if it is a genuine
detection or a false positive.

IF it looks like a real threat, and is a Win32 file infector, then you would
be well-advised to save your data and do a FULL format and reinstall.

AVG has detected the Win32/Heur and Generic7.AYZT infections. I have the PC
running again without functional networking and have done a couple of full
system scans , one clean and the second showing Win32/Heur in fsutil.exe and
in system volume info restore.


  #6  
Old August 1st 09, 01:54 AM posted to microsoft.public.windowsxp.help_and_support
John[_66_]
external usenet poster
 
Posts: 7
Default Recovering from Win32/Heur virus


"Ken Blake, MVP" wrote in message
...
On Thu, 30 Jul 2009 21:27:47 -0400, "news.eternal-september.org"
wrote:

AVG has detected the Win32/Heur and Generic7.AYZT infections. I have

the PC
running again without functional networking and have done a couple of

full
system scans , one clean and the second showing Win32/Heur in fsutil.exe

and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which

I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E

partions
on the same hard drive or is there a better way?



See Philo's answer, but let me add the following:

You say you have C: D: and E: partitions. What's on D: and E:? If one
of those has your installed programs and you reinstall Windows cleanly
on C:, almost all your installed programs will be useless. With very
few exceptions, installed programs are useless and will not run after
you reinstall Windows. That's because all the registry entries and
ancillary files that they need will be gone.


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks Ken,

D: contains software installation files (I always installed software in
C:\Program Files), photos (jpg) and mp3 music. E: contains video stuff,
avi, vob etc. and now backups of OEX mail, news groups, current desk top for
links and both user specific files. All this scans cleanly with AVG.
John.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


  #7  
Old August 1st 09, 02:23 AM posted to microsoft.public.windowsxp.help_and_support
John[_66_]
external usenet poster
 
Posts: 7
Default Recovering from Win32/Heur virus


"SC Tom" wrote in message
...

"news.eternal-september.org" wrote in
message ...
AVG has detected the Win32/Heur and Generic7.AYZT infections. I have

the
PC
running again without functional networking and have done a couple of

full
system scans , one clean and the second showing Win32/Heur in fsutil.exe
and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which

I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E
partions
on the same hard drive or is there a better way?

Help appreciated John.



Using another PC, you can slipstream SP2 with your original XP install CD
and then do a repair install.

This link is gives tips,hints, etc. for a repair install with numerous

links
about halfway down the page for slipstreaming.

http://michaelstevenstech.com/XPrepairinstall.htm

SC Tom


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks Tom.

I attempted to follow the instructions on Paul Thurrot's SuperSite for
Windows page
http://www.winsupersite.com/showcase...slipstream.asp
Service Pack Setup informs me that "This service pack cannot be integrated
into a destination that also has integrated software updates".
I have just been browsing this site and there is masses of help there,
thanks for the link.
I assume I now have to install the OS from my original CD and build up to
when I can get online. Can I use PartitionMagic 8 to reformat and clean C:?
I am a little nervous about using the ms format because the prompts and
actions are not very clear to me as I rarely use it.

John.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


  #8  
Old August 1st 09, 01:03 PM posted to microsoft.public.windowsxp.help_and_support
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Recovering from Win32/Heur virus


"John" wrote in message
...

"SC Tom" wrote in message
...

"news.eternal-september.org" wrote
in
message ...
AVG has detected the Win32/Heur and Generic7.AYZT infections. I have

the
PC
running again without functional networking and have done a couple of

full
system scans , one clean and the second showing Win32/Heur in
fsutil.exe
and
in system volume info restore.

What are my options?

Repairing the OS (not console) results in a bunch of dlls missing which

I
suppose is because I am trying to repair sp2 with the original OS CD.

How can I reinstall a clean OS in C without disturbing the D and E
partions
on the same hard drive or is there a better way?

Help appreciated John.



Using another PC, you can slipstream SP2 with your original XP install CD
and then do a repair install.

This link is gives tips,hints, etc. for a repair install with numerous

links
about halfway down the page for slipstreaming.

http://michaelstevenstech.com/XPrepairinstall.htm

SC Tom


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks Tom.

I attempted to follow the instructions on Paul Thurrot's SuperSite for
Windows page
http://www.winsupersite.com/showcase...slipstream.asp
Service Pack Setup informs me that "This service pack cannot be integrated
into a destination that also has integrated software updates".
I have just been browsing this site and there is masses of help there,
thanks for the link.
I assume I now have to install the OS from my original CD and build up to
when I can get online. Can I use PartitionMagic 8 to reformat and clean
C:?
I am a little nervous about using the ms format because the prompts and
actions are not very clear to me as I rarely use it.

John.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


I've never used Partition Magic, so I can't say what it will do.

You don't have to install the SP for slipstreaming, just extract it to a
folder on your HDD. If that's been done, and you're getting the error
message in the slipstreaming process, then you already have that SP on the
original CD. IIRC, it has to be a retail CD, not an OEM one, such as a Dell
or Gateway OS CD. But I may be mistaken about that.

SC Tom


  #9  
Old August 1st 09, 03:11 PM posted to microsoft.public.windowsxp.help_and_support
Ken Blake, MVP
external usenet poster
 
Posts: 10,402
Default Recovering from Win32/Heur virus

On Fri, 31 Jul 2009 20:54:40 -0400, "John"
wrote:


"Ken Blake, MVP" wrote in message
...



See Philo's answer, but let me add the following:

You say you have C: D: and E: partitions. What's on D: and E:? If one
of those has your installed programs and you reinstall Windows cleanly
on C:, almost all your installed programs will be useless. With very
few exceptions, installed programs are useless and will not run after
you reinstall Windows. That's because all the registry entries and
ancillary files that they need will be gone.


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks Ken,

D: contains software installation files (I always installed software in
C:\Program Files), photos (jpg) and mp3 music. E: contains video stuff,
avi, vob etc. and now backups of OEX mail, news groups, current desk top for
links and both user specific files. All this scans cleanly with AVG.




OK, good. You understand that programs will need to be reinstalled if
you reinstall Windows cleanly.

I'll just make two additional points:

1. I don't really understand the rationale between separating the
things you have on D: with those on E:. In my view, except for people
multi-booting operating systems, most people should either have one
partition or two, depending on their backup strategy. If you like, you
can read a fuller exposition of my views on partitioning in this
article I wrote: "Understanding Disk Partitioning" at
http://www.computorcompanion.com/LPMArticle.asp?ID=326

2. You say you are storing some backups on E:, but let me point out
that storing backups on a partition on your only drive is the weakest
form of backup there is. I don't recommend this approach because it
leaves you susceptible to simultaneous loss of the original and backup
drive to many of the most common dangers, which include drive crashes,
severe power glitches, nearby lightning strikes, virus attacks, and
even theft of the computer. Here's my article "Back Up Your Computer
Regularly and Reliably" at
http://www.computorcompanion.com/LPMArticle.asp?ID=314

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
 




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