A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Customizing Windows XP
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

New Imformation on System Restore & Windows Installer Registry Corruption



 
 
Thread Tools Display Modes
  #1  
Old August 4th 04, 08:17 PM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption

There have been a number of installation errors of the July 27th Office 2003 Updates and other Office version updates, particularly Office 2003 SP1 remedied by Office resource kit tools and other tools like the Windows Installer Cleanup Utility, and I'm pasting this information that has come up from Sloan Crayton [MS] who has been generously helping and providing some useful information on using these Office tools to help with install/setup problems. Because it involves information I have not seen anywhere, including MSKB, MSDN, Technet or Windows SP2/MSI 3.0 articles and good artifcles on System Restore, I'm pasting some of it he

__________________________________________________ _____

After running the Installer Clean utility to remove remnants of OfficeXP, now if I try to update Office 2003 Pro from the website, this is EXACTLY what I get:


The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.

Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.

Search for Office updates in the Download Catalog


The Problem With System Restore and the Windows Installer Corrected by Windows Installer 3.0

(Fixing the Problem but not Fixing the Registry Once It's Corrupted):

__________________________________________________ ____________

Windows System Restore will corrupt the Windows Installer registry
information for Office (and other applications). Windows Installer 3.0
(included in Windows XP SP2 when it ships) will fix this bug

The use of Windows System Restore is one of the known causes. Windows Installer 3.0 which is included in Windows XP SP2 fixes this problem (but will not fix it once it's broken).

You will need to use the Windows Installer Cleanup Utility to remove the
Windows Installer registry information for all installed Office products.
Then you'll need to install Office 2003 again and then install any service
packs and public updates.

This is documented in the KB article at
http://support.microsoft.com/default...b;en-us;304498.

Sloan Crayton
Microsoft

__________________________________________________ _______________

Best,

Chad Harris


Ads
  #2  
Old August 5th 04, 03:49 AM
Plato
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption

Chad Harris wrote:

There have been a number of installation errors of the July 27th


Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

  #3  
Old August 5th 04, 06:46 AM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th


Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.



  #4  
Old August 5th 04, 07:06 AM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore *Font Size and Plain Text Selection*

Plato--

1) I have and always make it a point to have the font set to *Plain Text.*
I understand the concern about bandwidth and dialup for people not using
broadband. I have never seen anything posted *here* that requests anything
else but plain text in the public groups. I have seen directions in the
Beta groups repeatedly from that if you think there is an appropriate
reason, you can post in html and put up an attachment *from Microsoft,* and
a number of people who have not read that announcement will always reflexly
complain repeatedly anyway if you do.

2) As for the font, I can understand a font size setting if I had
FormatHTML selected because of the addition of the HTML toolbar, but I
don't, and I don't see any additional way with a Plain Text setting to
control the size of what you see, but if you can show me one, I'd be
delighted to set it.
No one would intentionally try to post in any size that is unconfortable for
anyone else, and I haven't had anyone complain that I'm using a "mini-font"
in several hundred posts on these groups. Where's the "minifont" setting
on a plain text OE message? I don't see one.

3) I like big fonts, and because I do, I have View settings at several
different places to insure that everything I see from the OE newsreader is
large from

a) Popping "control desktop" into the run box and setting for large fonts on
the display
properties dialogue box.

b) On the IE toolbar putting a check at OptionsAccessibility. This allows
me to use the mouse scroll button to over-ride the size of the text in
OE's NTTP newsreader as well as web pages, whatever the size the poster
used-- it doesn't matter.

c) I have the view on the OE toolbar set to a certain size, but this can be
over-ridden by the accessibility setting.

4) Again, I empathize if anything I posted turned out to be "html mini
font", but I don't know how because I have the FormatPlain Text setting
selected.

5) I like big fonts to the extent that I have gone out of my way to have my
title bars, task bars, and notification area, minimized taskbar buttons, and
menus in much larger than normal sized font and skinned them so that I can
see the colors easily and I can scroll these messages like a rheostat with
that simple Accessibility setting.

Thanks,

Chad Harris

__________________________________________________ ______________________



"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th


Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.



  #5  
Old August 5th 04, 07:20 AM
David Candy
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption

Select your post and press Ctrl + F3 and scroll down past the plain text =
you'll see it's html. These groups ARE binary groups and html is =
allowed. I use html where it is appropiate. Your Font Size is set to 2 =
but it looks plain text to me because I use IE's View as big text Ctrl + =
Scroll Wheel.
--=20
----------------------------------------------------------
'Not happy John! Defending our democracy',
http://www.smh.com.au/articles/2004/...392635123.html

"Chad Harris" wrote in message =
...
There have been a number of installation errors of the July 27th Office =
2003 Updates and other Office version updates, particularly Office 2003 =
SP1 remedied by Office resource kit tools and other tools like the =
Windows Installer Cleanup Utility, and I'm pasting this information that =
has come up from Sloan Crayton [MS] who has been generously helping and =
providing some useful information on using these Office tools to help =
with install/setup problems. Because it involves information I have not =
seen anywhere, including MSKB, MSDN, Technet or Windows SP2/MSI 3.0 =
articles and good artifcles on System Restore, I'm pasting some of it =
he

__________________________________________________ _____

After running the Installer Clean utility to remove remnants of =
OfficeXP, now if I try to update Office 2003 Pro from the website, this =
is EXACTLY what I get:


The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.

Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.

Search for Office updates in the Download Catalog


The Problem With System Restore and the Windows Installer Corrected by =
Windows Installer 3.0

(Fixing the Problem but not Fixing the Registry Once It's Corrupted):

__________________________________________________ ____________

Windows System Restore will corrupt the Windows Installer registry=20
information for Office (and other applications). Windows Installer 3.0=20
(included in Windows XP SP2 when it ships) will fix this bug

The use of Windows System Restore is one of the known causes. Windows =
Installer 3.0 which is included in Windows XP SP2 fixes this problem =
(but will not fix it once it's broken).

You will need to use the Windows Installer Cleanup Utility to remove the =

Windows Installer registry information for all installed Office =
products.=20
Then you'll need to install Office 2003 again and then install any =
service=20
packs and public updates.

This is documented in the KB article at=20
http://support.microsoft.com/default...b;en-us;304498.

Sloan Crayton
Microsoft

__________________________________________________ _______________

Best,

Chad Harris
  #6  
Old August 5th 04, 07:34 AM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation: Also Kelly's Line 227 Left: Set IE Fonts

Plato--

This is another convenience, but I think one of your best bets is to use the
Accessbility chek box so that you can rheostat anythng you see here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th


Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.



  #7  
Old August 5th 04, 09:02 AM
Kelly
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore *Font Size and Plain Text Selection*

Chad,

Bottom line is, you are posting in html.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

1) I have and always make it a point to have the font set to *Plain Text.*


snip


  #8  
Old August 5th 04, 09:05 AM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption

David--

Thanks for the Ctrl+ F3. Sometimes when I get ready to post I'll see the
html bar click in and think since I'm not using any html selection (bold,
italics, ect.) it's going to show as plain. What probalby happened was it
insured that the paste from Kelly's page would remain small but I can't see
it that way when I open up that post.

I was trying for better or worse to context new information on System
Restore and when I picked up that it could impact the MSI and "installation
of other apps" I pasted from Kelly's page and part of the Sys Restore
article was in a smaller font. I'm still trying to find out what the other
apps are or if it just means the impact on the MSI could affect some apps it
installs. 2 things I don't understand:

Most of the time--if you paste a large font to post, it's not going to show
up as that large font. I'm not talking about setting an html size but if
you pasted the title of an MSKB for example and left it that size, that's
not what you'd see on the newsgroup. If you paste a regedit and the font is
larger or different, that's not what you usually see on the groups unless
you set it's size in html.

Even if you're posting in simple text, a hyperlink is going to show up and
doesn't that require html?

I have been fond of that accessory check box because it lets me Ctrl+Scroll
lists on web pages when they use small fonts--and these group posts unless
you click on one and give it it's own message box if you're going to reply
or use the up or down arrows on the message toolbar.

Once in a blue moon, you'll see a web page that overlaps its font a little
because of that--it happens with bink.nu's site but not to the extent I
can't read the article--sometimes you get frank superimposition--then I take
that check out.

Thanks,

Chad Harris

__________________________________________________ ________________


"David Candy" wrote in message
...
Select your post and press Ctrl + F3 and scroll down past the plain text
you'll see it's html. These groups ARE binary groups and html is allowed. I
use html where it is appropiate. Your Font Size is set to 2 but it looks
plain text to me because I use IE's View as big text Ctrl + Scroll Wheel.
--
----------------------------------------------------------
'Not happy John! Defending our democracy',
http://www.smh.com.au/articles/2004/...392635123.html

"Chad Harris" wrote in message
...
There have been a number of installation errors of the July 27th Office
2003 Updates and other Office version updates, particularly Office 2003 SP1
remedied by Office resource kit tools and other tools like the Windows
Installer Cleanup Utility, and I'm pasting this information that has come up
from Sloan Crayton [MS] who has been generously helping and providing some
useful information on using these Office tools to help with install/setup
problems. Because it involves information I have not seen anywhere,
including MSKB, MSDN, Technet or Windows SP2/MSI 3.0 articles and good
artifcles on System Restore, I'm pasting some of it he

__________________________________________________ _____

After running the Installer Clean utility to remove remnants of OfficeXP,
now if I try to update Office 2003 Pro from the website, this is EXACTLY
what I get:


The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.

Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.

Search for Office updates in the Download Catalog


The Problem With System Restore and the Windows Installer Corrected by
Windows Installer 3.0

(Fixing the Problem but not Fixing the Registry Once It's Corrupted):

__________________________________________________ ____________

Windows System Restore will corrupt the Windows Installer registry
information for Office (and other applications). Windows Installer 3.0
(included in Windows XP SP2 when it ships) will fix this bug

The use of Windows System Restore is one of the known causes. Windows
Installer 3.0 which is included in Windows XP SP2 fixes this problem (but
will not fix it once it's broken).

You will need to use the Windows Installer Cleanup Utility to remove the
Windows Installer registry information for all installed Office products.
Then you'll need to install Office 2003 again and then install any service
packs and public updates.

This is documented in the KB article at
http://support.microsoft.com/default...b;en-us;304498.

Sloan Crayton
Microsoft

__________________________________________________ _______________

Best,

Chad Harris


  #9  
Old August 5th 04, 09:11 AM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore *Font Size and Plain Text Selection*

I may have made the mistake in *that post*, Kelly, (which is why it took
that smaller font from your web page with the SR changes in SP1 and
preserved it), because I didn't turn off the html toolbar that I didn't ask
for during that post, but I can't post in html if like this post, Format's
menu has the radio button by *plain text*, and I'm not posting purposely in
html. The other day when you called me on it, that registry key's font was
preserved, and the same thing must have happened.

Chad Harris
__________________________________________________ ________________________________

"Kelly" wrote in message
...
Chad,

Bottom line is, you are posting in html.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

1) I have and always make it a point to have the font set to *Plain
Text.*


snip



  #10  
Old August 5th 04, 09:17 AM
Kelly
external usenet poster
 
Posts: n/a
Default New Imformation: Also Kelly's Line 227 Left: Set IE Fonts

Chad,

Your spell checker seems to be misbehaving. ) Other than that, you were
posting in html, until this post.

As for the latter: Whenever you copy and paste from a website - paste it
into Notepad first, then copy and paste again.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

This is another convenience, but I think one of your best bets is to use
the Accessbility chek box so that you can rheostat anythng you see here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th


Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.





  #11  
Old August 5th 04, 07:06 PM
+-J
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption


"Plato" |@|.| wrote:
| Chad Harris wrote:
|
| There have been a number of installation errors of the July 27th
|
| Since your going to post in html with a mini font, pick one that is even
| smaller to give my eyes an even better workout.

Plato,

I have set my newsreader to display posts in TEXT-only mode.
I fail to see why people insist on posting in HTML or RTF, (or even write eMails in HTML).

Unfortunately, MS Outlook Express insists on displaying graphic files which are embedded in HTML posts!
(At least in MS Internet Explorer, displaying of graphic files can be disabled.)
---
Jan


  #12  
Old August 5th 04, 07:39 PM
+-J
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore & Windows Installer Registry Corruption


"Chad Harris" wrote:
SNIP /
|
| Even if you're posting in simple text, a hyperlink is going to show up and
| doesn't that require html?

SNIP /

Chad,

In Outlook Express, in TEXT-mode, all hyperlinks are clickable.
---
Jan


  #13  
Old August 5th 04, 07:44 PM
+-J
external usenet poster
 
Posts: n/a
Default New Imformation: Also Kelly's Line 227 Left: Set IE Fonts


"Kelly" wrote:
| Chad,
|
| Your spell checker seems to be misbehaving. ) Other than that, you were
| posting in html, until this post.
|
| As for the latter: Whenever you copy and paste from a website - paste it
| into Notepad first, then copy and paste again.

Kelly,

Excellent advice!

---
Jan


  #14  
Old August 5th 04, 08:07 PM
Chad Harris
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore HTML/hypoerlinks/clickability

Thanks Jan--

May have seemed obvious, but I thought by definition that a hyperlink is in
HTML and I'll have to clear this up for myself. I also thought in general
with OE and OL, that whatever format you used would only be viewed if the
recipient has format enough to view it--and I know RTF has a different
meaning in OL and OE.

This is a different question and technically one in OE but if you embed a
graphic into the text of OE won't the recipient have to have HTML activated
to view the picture. If they don't when they receive it and read directions
to activate it will they be able to see the picture?

Thanks,

Chad Harris
___________________________


"+-J" wrote in message
...

"Chad Harris" wrote:
SNIP /
|
| Even if you're posting in simple text, a hyperlink is going to show up
and
| doesn't that require html?

SNIP /

Chad,

In Outlook Express, in TEXT-mode, all hyperlinks are clickable.
---
Jan




  #15  
Old August 5th 04, 08:17 PM
David Candy
external usenet poster
 
Posts: n/a
Default New Imformation on System Restore HTML/hypoerlinks/clickability

If you attached a picture to a post OE display the picture after it =
displays the post. It's not emmbedded. If you insert a picture then yes. =
But html posts get sent as html AND plain text. Jan and Plato are stark =
raving mad. They can chose to view the plain text in SP1 or later by =
ticking a box in options.

--=20
----------------------------------------------------------
'Not happy John! Defending our democracy',
http://www.smh.com.au/articles/2004/...392635123.html

"Chad Harris" wrote in message =
...
Thanks Jan--
=20
May have seemed obvious, but I thought by definition that a hyperlink =

is in=20
HTML and I'll have to clear this up for myself. I also thought in =

general=20
with OE and OL, that whatever format you used would only be viewed if =

the=20
recipient has format enough to view it--and I know RTF has a different =


meaning in OL and OE.
=20
This is a different question and technically one in OE but if you =

embed a=20
graphic into the text of OE won't the recipient have to have HTML =

activated=20
to view the picture. If they don't when they receive it and read =

directions=20
to activate it will they be able to see the picture?
=20
Thanks,
=20
Chad Harris
___________________________
=20
=20
"+-J" wrote in message=20
...

"Chad Harris" wrote:
SNIP /
|
| Even if you're posting in simple text, a hyperlink is going to =

show up=20
and
| doesn't that require html?

SNIP /

Chad,

In Outlook Express, in TEXT-mode, all hyperlinks are clickable.
---
Jan

=20

=20

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
New Imformation on System Restore & Windows Installer Registry Corruption Chad Harris The Basics 57 July 24th 05 02:58 AM
HUGE AUTO SPACE CONSUMPTION !! RAHUL GHOSH New Users to Windows XP 6 August 4th 04 11:51 PM
corrupt system restore points sonic General XP issues or comments 7 August 4th 04 05:51 AM
ShutDown Problem, Reinstall? Ron Eggler General XP issues or comments 57 July 30th 04 07:52 PM
About system restore George The Basics 1 July 26th 04 09:41 AM






All times are GMT +1. The time now is 09:13 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.