A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Windows 10 » Windows 10 Help Forum
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

The [Windows Update] button for legacy printers has been dead for weeks



 
 
Thread Tools Rate Thread Display Modes
  #1  
Old July 6th 18, 04:48 PM posted to alt.comp.os.windows-10
Arlen Holder
external usenet poster
 
Posts: 466
Default The [Windows Update] button for legacy printers has been dead for weeks

Is anyone else experiencing that the WindowsUpdate button for legacy
printers has been dead for weeks?
http://img4.imagetitan.com/img.php?image=18_windowsupdate001.jpg

This is a fully activated legit installation where, for weeks, the Windows
update button in the printer settings has been coming up with this error:
Select Device:
Windows was unable to get a list of devices from Windows Update.
Please try again later.

Start Settings Devices Printers & scanners Add a printer or scanner
Searching for printers and scanners The printer that I want isn't listed
Find a printer by other options
My printer is a little older. Help me find it Next
Searching for available printers... HP LasterJet 2100 Series Next
Install the printer driver [Windows Update]
Windows was unable to get a list of devices from Windows Update.
Please try again later.

Even on Win10 system which already has the printer drivers installed, if I
go through the same [Windows Update] sequence, I get the same error:
Windows was unable to get a list of devices from Windows Update.
Please try again later.

BTW, even with the legacy printer working on another Windows 10, there just
never seems to be a way to easily archive legacy printer drivers, after the
fact (and before you say it, DD DoubleDriver and DriveBack do NOT archive
printer drivers!).

I need to install a legacy printer on a new Win10 system.
Anyone have a working solution?
http://img4.imagetitan.com/img.php?image=18_windowsupdate001.jpg
Ads
  #2  
Old July 6th 18, 05:06 PM posted to alt.comp.os.windows-10
nospam
external usenet poster
 
Posts: 4,718
Default The [Windows Update] button for legacy printers has been dead for weeks

In article , Arlen Holder
wrote:

Is anyone else experiencing that the WindowsUpdate button for legacy
printers has been dead for weeks?
http://img4.imagetitan.com/img.php?image=18_windowsupdate001.jpg

This is a fully activated legit installation where, for weeks, the Windows
update button in the printer settings has been coming up with this error:
Select Device:
Windows was unable to get a list of devices from Windows Update.
Please try again later.


an 'installation' which you intentionally hacked to block the windows
auto-update mechanism, a detail you conveniently neglected to mention.

in other words, you broke it.
  #3  
Old July 7th 18, 01:18 AM posted to alt.comp.os.windows-10
Arlen Holder
external usenet poster
 
Posts: 466
Default The [Windows Update] button for legacy printers has been dead for weeks

On 6 Jul 2018 16:06:08 GMT, nospam wrote:

an 'installation' which you intentionally hacked to block the windows
auto-update mechanism, a detail you conveniently neglected to mention.


That was two operating systems ago.
These two are pristine Windows 10.

There's something else blocking the "Windows Update" button in the printer
dialog box.

Can someone purposefully helpful who has Windows 10 (that's not you
nospam), see if *their* Windows Update button in the printer dialog does
the same thing?

thanks!
  #4  
Old July 7th 18, 03:35 AM posted to alt.comp.os.windows-10
nospam
external usenet poster
 
Posts: 4,718
Default The [Windows Update] button for legacy printers has been dead for weeks

In article , Arlen Holder
wrote:


an 'installation' which you intentionally hacked to block the windows
auto-update mechanism, a detail you conveniently neglected to mention.


That was two operating systems ago.
These two are pristine Windows 10.


you have repeatedly said you hacked win10 to not auto-update by
removing core parts of the os.

There's something else blocking the "Windows Update" button in the printer
dialog box.


pebkac
  #5  
Old July 7th 18, 01:03 PM posted to alt.comp.os.windows-10
Arlen Holder
external usenet poster
 
Posts: 466
Default The [Windows Update] button for legacy printers has been dead for weeks

On 7 Jul 2018 02:35:15 GMT, nospam wrote:

you have repeatedly said you hacked win10 to not auto-update by
removing core parts of the os.


*You, nospam, have repeatedly proven that you're a worthless moron.*

a. You have zero technical expertise whatsoever.
b. You just guess about everything (the monkey does better than you)
c. You have zero helpful intent.
  #6  
Old July 8th 18, 01:17 PM posted to alt.comp.os.windows-10
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default The [Windows Update] button for legacy printers has been dead for weeks



"Arlen Holder" wrote in message
news
Is anyone else experiencing that the WindowsUpdate button for legacy
printers has been dead for weeks?
http://img4.imagetitan.com/img.php?image=18_windowsupdate001.jpg

This is a fully activated legit installation where, for weeks, the Windows
update button in the printer settings has been coming up with this error:
Select Device:
Windows was unable to get a list of devices from Windows Update.
Please try again later.

Start Settings Devices Printers & scanners Add a printer or
scanner
Searching for printers and scanners The printer that I want isn't listed
Find a printer by other options
My printer is a little older. Help me find it Next
Searching for available printers... HP LasterJet 2100 Series Next
Install the printer driver [Windows Update]
Windows was unable to get a list of devices from Windows Update.
Please try again later.

Even on Win10 system which already has the printer drivers installed, if I
go through the same [Windows Update] sequence, I get the same error:
Windows was unable to get a list of devices from Windows Update.
Please try again later.

BTW, even with the legacy printer working on another Windows 10, there
just
never seems to be a way to easily archive legacy printer drivers, after
the
fact (and before you say it, DD DoubleDriver and DriveBack do NOT archive
printer drivers!).

I need to install a legacy printer on a new Win10 system.
Anyone have a working solution?
http://img4.imagetitan.com/img.php?image=18_windowsupdate001.jpg


This was a problem that harkens back to at least early Win7 days. The way I
got around it then (and occasionally now) was to use the Windows Update
Catalog site:
http://www.catalog.update.microsoft.com/Home.aspx

Here's a link for how to use it for those who haven't been there befo
http://support.microsoft.com/kb/323166

HTH
--

SC Tom


  #7  
Old July 13th 18, 08:48 AM posted to alt.comp.os.windows-10
Arlen Holder
external usenet poster
 
Posts: 466
Default The [Windows Update] button for legacy printers has been dead for weeks

On Sun, 8 Jul 2018 08:17:49 -0400, SC Tom wrote:

This was a problem that harkens back to at least early Win7 days. The way I
got around it then (and occasionally now) was to use the Windows Update
Catalog site:
http://www.catalog.update.microsoft.com/Home.aspx

Here's a link for how to use it for those who haven't been there befo
http://support.microsoft.com/kb/323166


*SOLVED!*

Hi SC Tom,

Before I saw your post, I had tried to install one of the non-legacy HP
printer drivers for the HP LJ 2100, but the closest-by-name driver I chose.
installed OK, but it failed when printing the test page (HP LaserJet 2300
PCL6 Class Driver).

However, your suggestion worked perfectly!

The exact desired printer driver cab files are where you said they were!
http://www.catalog.update.microsoft.com/Search.aspx?q=hp%20laserjet%202100

The beauty of this "Windows Catalog" method is that it archives the printer
drivers, so you do not have to go through the "Windows Update" abomination!

For example, for the "HP LaserJet 2100 Series PCL 5", Windows x64:
http://download.windowsupdate.com/msdownload/update/driver/drvs/2009/07/4188_bacd1413e93b4a6362d9a2ca653c869f1c02f6f7.cab

Or, for example, for the "HP LaserJet 2100 Series PCL6", Windows x64:
http://download.windowsupdate.com/msdownload/update/driver/drvs/2009/07/4189_1228a7cf7b1aac21346b20cb6e21db409dde9e72.cab

You extract that cab file using 7zip or equivalent, which creates:
.\Amd64\{lots of DLL,CFG,INI,DTD,EXP,GPD,HPI,ICM,ICC,NTF,PPD,XML files}
component.man
prnhp001.cat
prnhp001.Inf

When the Windows 10 printer settings gui asks "Install the printer driver"
you select "Have Disk" and browse to that extracted "prnhp001.Inf" file.

The Windows printer setup GUI asks you to choose a printer from the list:
[HP LaserJet 2100 Series PCL5]

Voila!

When you install that printer driver and run the test page, a list results
of the drivers that were installed, which you can take note of:
Additional Print Driver Files:
C:\Windows\system32\spool\DRIVERS\x64\3\HPZLSLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSSLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZUILHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPCDMCLH.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZ5RLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSMLHN.G PD
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSTLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPMCPD25.C FG
C:\Windows\system32\spool\DRIVERS\x64\3\HPZ5CLHN.I NI
C:\Windows\system32\spool\DRIVERS\x64\3\HPMCPDP5.X ML
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSCLHN.D TD
C:\Windows\system32\spool\DRIVERS\x64\3\HPZEVLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIDR12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZINW12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPM12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPR12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPT12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZISN12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPBMIAPI.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPBMINI.DL L
C:\Windows\system32\spool\DRIVERS\x64\3\HPBOID.DLL
etc.

In summary, the following are useful to note:
1. The "Windows Update" is failing to get *any* driver list lately
2. Even if it did work, it's not easy to *save* the driver archive
3. The Windows Catalog method solves both those problems instantly

NOTE: It seems that the Windows Update is failing for others who are
seeking drivers for legacy printers based on this report I just read:
April 6, 2018:
Windows 10 Printer Lists - unable to update printer list from Windows Update
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-printer-lists-unable-to-update-printer/3cad241e-b999-46d2-9515-e1ca628d0ef9
  #8  
Old July 13th 18, 09:12 AM posted to alt.comp.os.windows-10
Arlen Holder
external usenet poster
 
Posts: 466
Default The [Windows Update] button for legacy printers has been dead for weeks

On 6 Jul 2018 08:06:08 GMT, nospam wrote:

an 'installation' which you intentionally hacked to block the windows
auto-update mechanism, a detail you conveniently neglected to mention.

in other words, you broke it.


Yet again, nospam,
a. You just guess, and, worse,
b. You just guess wrong.

I can easily tell you almost certainly have no formal education based on
how you just guess at everything, where your stellar lack of credibility is
worse than that of the monkey. You'd never pass a single class with your
accuracy record being something like one out of 15 guesses being correct.

With respect to the stated problem set, it seems that the Windows Update is
failing for others who are clearly technically competent and who are
seeking drivers for legacy printers based on this report I just read.

April 6, 2018:
Windows 10 Printer Lists - unable to update printer list from Windows Update
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-printer-lists-unable-to-update-printer/3cad241e-b999-46d2-9515-e1ca628d0ef9

The solutions in that thread (and those suggested by SC Tom in this
thread), worked perfectly for me today.

To improve the tribal archives, I updated the apnote on how to install
legacy printers, as a result, so that everyone benefits from every action.

Quick tutorial for installing the Hewlett Packard HP LaserJet 2100tn printer on Windows.
http://alt.comp.os.windows-10.narkive.com/yKNzX4YR/quick-tutorial-for-installing-the-hewlett-packard-hp-laserjet-2100tn-printer-on-windows
  #9  
Old July 13th 18, 11:45 AM posted to alt.comp.os.windows-10
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default The [Windows Update] button for legacy printers has been dead for weeks



"Arlen Holder" wrote in message
news
On Sun, 8 Jul 2018 08:17:49 -0400, SC Tom wrote:

This was a problem that harkens back to at least early Win7 days. The way
I
got around it then (and occasionally now) was to use the Windows Update
Catalog site:
http://www.catalog.update.microsoft.com/Home.aspx

Here's a link for how to use it for those who haven't been there befo
http://support.microsoft.com/kb/323166


*SOLVED!*

Hi SC Tom,

Before I saw your post, I had tried to install one of the non-legacy HP
printer drivers for the HP LJ 2100, but the closest-by-name driver I
chose.
installed OK, but it failed when printing the test page (HP LaserJet 2300
PCL6 Class Driver).

However, your suggestion worked perfectly!

The exact desired printer driver cab files are where you said they were!
http://www.catalog.update.microsoft.com/Search.aspx?q=hp%20laserjet%202100

The beauty of this "Windows Catalog" method is that it archives the
printer
drivers, so you do not have to go through the "Windows Update"
abomination!

For example, for the "HP LaserJet 2100 Series PCL 5", Windows x64:
http://download.windowsupdate.com/msdownload/update/driver/drvs/2009/07/4188_bacd1413e93b4a6362d9a2ca653c869f1c02f6f7.cab

Or, for example, for the "HP LaserJet 2100 Series PCL6", Windows x64:
http://download.windowsupdate.com/msdownload/update/driver/drvs/2009/07/4189_1228a7cf7b1aac21346b20cb6e21db409dde9e72.cab

You extract that cab file using 7zip or equivalent, which creates:
.\Amd64\{lots of DLL,CFG,INI,DTD,EXP,GPD,HPI,ICM,ICC,NTF,PPD,XML files}
component.man
prnhp001.cat
prnhp001.Inf

When the Windows 10 printer settings gui asks "Install the printer driver"
you select "Have Disk" and browse to that extracted "prnhp001.Inf" file.

The Windows printer setup GUI asks you to choose a printer from the list:
[HP LaserJet 2100 Series PCL5]

Voila!

When you install that printer driver and run the test page, a list results
of the drivers that were installed, which you can take note of:
Additional Print Driver Files:
C:\Windows\system32\spool\DRIVERS\x64\3\HPZLSLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSSLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZUILHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPCDMCLH.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZ5RLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSMLHN.G PD
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSTLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPMCPD25.C FG
C:\Windows\system32\spool\DRIVERS\x64\3\HPZ5CLHN.I NI
C:\Windows\system32\spool\DRIVERS\x64\3\HPMCPDP5.X ML
C:\Windows\system32\spool\DRIVERS\x64\3\HPZSCLHN.D TD
C:\Windows\system32\spool\DRIVERS\x64\3\HPZEVLHN.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIDR12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZINW12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPM12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPR12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZIPT12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPZISN12.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPBMIAPI.D LL
C:\Windows\system32\spool\DRIVERS\x64\3\HPBMINI.DL L
C:\Windows\system32\spool\DRIVERS\x64\3\HPBOID.DLL
etc.

In summary, the following are useful to note:
1. The "Windows Update" is failing to get *any* driver list lately
2. Even if it did work, it's not easy to *save* the driver archive
3. The Windows Catalog method solves both those problems instantly

NOTE: It seems that the Windows Update is failing for others who are
seeking drivers for legacy printers based on this report I just read:
April 6, 2018:
Windows 10 Printer Lists - unable to update printer list from Windows
Update
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-printer-lists-unable-to-update-printer/3cad241e-b999-46d2-9515-e1ca628d0ef9


Glad it worked as well for you as it has for me :-)
--

SC Tom


 




Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off






All times are GMT +1. The time now is 10:24 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.