"newer version available" prompt

I have Windows Messenger disabled but not removed on my XP Home with Norton
AV and firewall. I did not remove it because I understood, perhaps
misunderstood?, that doing so would affect Outlook Express, which I use.
Everything has been working fine for quite awhile, with no icon for
Messenger in the right lower task bar and no appearance of it anywhere.

However, lately I am getting this "newer version available" prompt whenever
I boot up the computer, sometimes right away and always when I start up
Outlook Express. How can I stop this update message from appearing?

Thanks for any help. Fleur

Greetings Fleur,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then click Run, type "msmsgs" and click OK),
choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this Program when
Windows starts', 'Allow this program to run in the background' and click OK. If neither of
these options do not appear, then you can ignore this step.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Then right-click on its icon in the notification area/system tray (by the clock) and click
Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Fleur" wrote in message news:h4Cdc.27067$qV6.6916@fed1read04...
I have Windows Messenger disabled but not removed on my XP Home with Norton
AV and firewall. I did not remove it because I understood, perhaps
misunderstood?, that doing so would affect Outlook Express, which I use.
Everything has been working fine for quite awhile, with no icon for
Messenger in the right lower task bar and no appearance of it anywhere.

However, lately I am getting this "newer version available" prompt whenever
I boot up the computer, sometimes right away and always when I start up
Outlook Express. How can I stop this update message from appearing?

Thanks for any help. Fleur

Greetings Fleur,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then click Run, type "msmsgs" and click OK),
choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this Program when
Windows starts', 'Allow this program to run in the background' and click OK. If neither of
these options do not appear, then you can ignore this step.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Then right-click on its icon in the notification area/system tray (by the clock) and click
Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Fleur" wrote in message news:h4Cdc.27067$qV6.6916@fed1read04...
I have Windows Messenger disabled but not removed on my XP Home with Norton
AV and firewall. I did not remove it because I understood, perhaps
misunderstood?, that doing so would affect Outlook Express, which I use.
Everything has been working fine for quite awhile, with no icon for
Messenger in the right lower task bar and no appearance of it anywhere.

However, lately I am getting this "newer version available" prompt whenever
I boot up the computer, sometimes right away and always when I start up
Outlook Express. How can I stop this update message from appearing?

Thanks for any help. Fleur

Greetings Fleur,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then click Run, type "msmsgs" and click OK),
choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this Program when
Windows starts', 'Allow this program to run in the background' and click OK. If neither of
these options do not appear, then you can ignore this step.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Then right-click on its icon in the notification area/system tray (by the clock) and click
Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Fleur" wrote in message news:h4Cdc.27067$qV6.6916@fed1read04...
I have Windows Messenger disabled but not removed on my XP Home with Norton
AV and firewall. I did not remove it because I understood, perhaps
misunderstood?, that doing so would affect Outlook Express, which I use.
Everything has been working fine for quite awhile, with no icon for
Messenger in the right lower task bar and no appearance of it anywhere.

However, lately I am getting this "newer version available" prompt whenever
I boot up the computer, sometimes right away and always when I start up
Outlook Express. How can I stop this update message from appearing?

Thanks for any help. Fleur

Greetings Fleur,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then click Run, type "msmsgs" and click OK),
choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this Program when
Windows starts', 'Allow this program to run in the background' and click OK. If neither of
these options do not appear, then you can ignore this step.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Then right-click on its icon in the notification area/system tray (by the clock) and click
Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Fleur" wrote in message news:h4Cdc.27067$qV6.6916@fed1read04...
I have Windows Messenger disabled but not removed on my XP Home with Norton
AV and firewall. I did not remove it because I understood, perhaps
misunderstood?, that doing so would affect Outlook Express, which I use.
Everything has been working fine for quite awhile, with no icon for
Messenger in the right lower task bar and no appearance of it anywhere.

However, lately I am getting this "newer version available" prompt whenever
I boot up the computer, sometimes right away and always when I start up
Outlook Express. How can I stop this update message from appearing?

Thanks for any help. Fleur