Nero backup freezes

I have been using Nero backup for 2 years, to make two backup DVDs a
week. About a month ago it was making a backup disk, burnt it OK, but
hung up during the data verification stage. I came to the computer two
hours later and the DVD burner was still spinning. The computer was so
hung up that in order to clear the hang I had to pull the power cord.
After that, I re-loaded the Nero suite, re-set-up my two backup jobs
(each about 3 gB), set one of them up to run right away, and it hung up
again.

I have checked the backup disks and they seem to contain the proper
data. So the program still writes the backups OK. It's just that it
does not complete the verify, it does not stop, and can't be stopped
using task manager.

Hamish

Background:

XP, SP3 installed about a month ago (coincidence?), Nero version 1.2.0.54.

The recorder is an HP 940d. Media is Memorex DVD-R

Have you considered asking on a Nero forum, for example:
http://forum.my.nero.com/index.php?showforum=34

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TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
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"Hamish" wrote in message
m...
I have been using Nero backup for 2 years, to make two backup DVDs a week.
About a month ago it was making a backup disk, burnt it OK, but hung up
during the data verification stage. I came to the computer two hours
later and the DVD burner was still spinning. The computer was so hung up
that in order to clear the hang I had to pull the power cord. After that,
I re-loaded the Nero suite, re-set-up my two backup jobs (each about 3 gB),
set one of them up to run right away, and it hung up again.

I have checked the backup disks and they seem to contain the proper data.
So the program still writes the backups OK. It's just that it does not
complete the verify, it does not stop, and can't be stopped using task
manager.

Hamish

Background:

XP, SP3 installed about a month ago (coincidence?), Nero version 1.2.0.54.
The recorder is an HP 940d. Media is Memorex DVD-R