A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Printing and Faxing with Windows XP
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Win XP Pro Fax Doesn't Track Anything - !!FIXED!!



 
 
Thread Tools Display Modes
  #76  
Old May 7th 04, 09:54 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Let me know if it continues to work. I thought that was one of the causes we
had already identified.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ,

I uninstalled McAfee's Privacy Service today as well as removing and

reinstalling "fax services" from the "add/remove components" in the control
panel (this I have done twice before to no avail as to getting the fax
monitor to work).
In any event, lo & behold, my fax monitor is working today! I don't know

if removing Privacy Service or reinstalling fax services rectified this
problem.
I'm almost afraid to turn off my computer tonight for fear that the fax

monitor won't work again when I start my computer tomorrow.
I just wanted to keep you updated on this recent turn of events.

Thanks,
Jill



Ads
  #77  
Old May 8th 04, 05:46 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Here's the reference I posted before about a similar issue with Norton's
Internet Security:
http://service1.symantec.com/SUPPORT...d?OpenDocument

--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I'll keep you posted.

Thanks,
Jill



  #78  
Old May 10th 04, 07:07 PM
Jilljeanne
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Russ,

Just wanted to let you know that my fax monitor is working for 4 days in a row now after uninstalling McAfee's Privacy Service on 5/7. Had to of been the culprit all along.
Anyway, I now have a problem receving faxes. I get a "attempt to receive a fax has failed" & "an error occured while receiving a fax" messages. I have a Conexant D850 56K V.9x DFVc Modem on my computer after updating my driver. Prior to the driver update I
had a Conexant SmartHSFi V.9x 56K DF PCI Modem on my computer. I was unable to receive with either of these modems. At one time I did have BVRP's Fax Tools software installed when I was having problems with the fax monitor and I did receive a fax on one o
ccasion, had no problem. I was wondering is there some sort of adjustment or setting that I can make or change in order to recive faxes with Fax Console?

Thanks,
Jill
  #79  
Old May 10th 04, 09:14 PM
Victor D.
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

You might want to make sure the modem you are using is compatible
with Windows XP if you haven't already. The list of modems certified by

Microsoft
is at this site:
http://www.microsoft.com/windows/catalog/default.aspx?




"Jilljeanne" wrote in message
...
Russ,

Just wanted to let you know that my fax monitor is working for 4 days in a

row now after uninstalling McAfee's Privacy Service on 5/7. Had to of been
the culprit all along.
Anyway, I now have a problem receving faxes. I get a "attempt to receive a

fax has failed" & "an error occured while receiving a fax" messages. I have
a Conexant D850 56K V.9x DFVc Modem on my computer after updating my driver.
Prior to the driver update I had a Conexant SmartHSFi V.9x 56K DF PCI Modem
on my computer. I was unable to receive with either of these modems. At one
time I did have BVRP's Fax Tools software installed when I was having
problems with the fax monitor and I did receive a fax on one occasion, had
no problem. I was wondering is there some sort of adjustment or setting that
I can make or change in order to recive faxes with Fax Console?

Thanks,
Jill



  #80  
Old May 10th 04, 11:02 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

This will be a tough one to solve. Windows XP Fax is very intolerant of many
modems and will throw this error message with modems not on the Windows XP
HCL list (and even some that are). So Victor's suggestion is spot on.
If your modem is on the HCL list, then the problem is most likely from
setting the other fax program wrote to the modem and did not relinquish.
Windows XP Fax does not work well when other fax software has been
installed.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ,

Just wanted to let you know that my fax monitor is working for 4 days in a

row now after uninstalling McAfee's Privacy Service on 5/7. Had to of been
the culprit all along.
Anyway, I now have a problem receving faxes. I get a "attempt to receive a

fax has failed" & "an error occured while receiving a fax" messages. I have
a Conexant D850 56K V.9x DFVc Modem on my computer after updating my driver.
Prior to the driver update I had a Conexant SmartHSFi V.9x 56K DF PCI Modem
on my computer. I was unable to receive with either of these modems. At one
time I did have BVRP's Fax Tools software installed when I was having
problems with the fax monitor and I did receive a fax on one occasion, had
no problem. I was wondering is there some sort of adjustment or setting that
I can make or change in order to recive faxes with Fax Console?

Thanks,
Jill



  #81  
Old May 24th 04, 04:23 PM
Jilljeanne
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Thank you Victor & Russ. Sorry I haven't posted sooner but yes my modem is on the HCL list. I wanted to let you know that my problem is now fixed! I had a defective modem. I connect to the internet with DSL so I was not aware that my modem was defective. (
Makes me wonder when I updated my modem driver a couple of months ago if that caused my modem to become defective) Anyway, Dell sent me a replacement modem last week. I can now receive faxes with no problem. My fax monitor is still working too, ever since
I uninstalled McAfee's Privacy Service.
Thanks for all of your help.

Take care,
Jill
  #82  
Old May 25th 04, 05:47 AM
Victor D.
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

No sweat!

"Jilljeanne" wrote in message
...
Thank you Victor & Russ. Sorry I haven't posted sooner but yes my modem is

on the HCL list. I wanted to let you know that my problem is now fixed! I
had a defective modem. I connect to the internet with DSL so I was not aware
that my modem was defective. (Makes me wonder when I updated my modem driver
a couple of months ago if that caused my modem to become defective) Anyway,
Dell sent me a replacement modem last week. I can now receive faxes with no
problem. My fax monitor is still working too, ever since I uninstalled
McAfee's Privacy Service.
Thanks for all of your help.

Take care,
Jill



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 02:20 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.