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#1
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Boot problem
I have a strange problem when starting my laptop:
when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
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#2
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Boot problem
Is your anti-virus scheduled to automatical scan on start-up?
-- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#3
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Boot problem
Hi Gerry,
No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#4
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Boot problem
What is your ant-spyware arrangement?
Do you leave the computer on 24/7? What Error / Warning reports ( if any ) appear in the System log in Event Viewer when you last booted the machine? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#5
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Boot problem
Hi Gerry,
I am useing microsoft defender. Looking carefully at the event viewer, it seems that the problem starts before the Event log service was started! I can see the 3 min delay between restarting and "Event log service started" The rest of the boot process is very fast without errors or any unusual events. I started the bootlogging, but since there is no time stamp, I could not see where the problem starts. Most probebly, the slow period related to one of the following drivers: Service Pack 210 8 2007 11:31:12.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver ohci1394.sys Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS Loaded driver compbatt.sys Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS Loaded driver pcmcia.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver dmload.sys Loaded driver dmio.sys Loaded driver ACPIEC.sys The driver ACPIES.SYS has an old problem (which was long before the problem I have now) and I can identify in the event viewer, that it occure after the "slow period" Thanks Noam "Gerry" wrote: What is your ant-spyware arrangement? Do you leave the computer on 24/7? What Error / Warning reports ( if any ) appear in the System log in Event Viewer when you last booted the machine? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#6
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Boot problem
What is your computer make and model? In what year was it new?
How is Windows XP described on your Windows XP CD? Was there any earlier version of Windows on the computer before Windows XP? Is there any difference in the time taken to boot if you Shutdown completely and Start the computer using the Start button to what happens if you select Start, Turn Off Computer, Restart? Are there any problems occuring when the computer is shut down? Please post a copy of the Event Viewer Error report relating to acpies.sys. The reference to "Service Pack 210 8 2007" has me puzzled? When did the delay start to occur. Are you installing Beta Service Packs? There has one for Exchange? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, I am useing microsoft defender. Looking carefully at the event viewer, it seems that the problem starts before the Event log service was started! I can see the 3 min delay between restarting and "Event log service started" The rest of the boot process is very fast without errors or any unusual events. I started the bootlogging, but since there is no time stamp, I could not see where the problem starts. Most probebly, the slow period related to one of the following drivers: Service Pack 210 8 2007 11:31:12.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver ohci1394.sys Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS Loaded driver compbatt.sys Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS Loaded driver pcmcia.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver dmload.sys Loaded driver dmio.sys Loaded driver ACPIEC.sys The driver ACPIES.SYS has an old problem (which was long before the problem I have now) and I can identify in the event viewer, that it occure after the "slow period" Thanks Noam "Gerry" wrote: What is your ant-spyware arrangement? Do you leave the computer on 24/7? What Error / Warning reports ( if any ) appear in the System log in Event Viewer when you last booted the machine? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#7
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Boot problem
Hi Gerry,
Laptop is MSI S420, it was bought a year ago. Windows is XP Profentional There was no any earlier version of Windows on the computer before Windows XP. There is no difference between resrart or shut down and start again. No problems occuring when the computer is shut down. Warning: \Device\ACPIEC: The embedded controller (EC) hardware returned data when none was requested. This may indicate that the BIOS is incorectly trying to access the EC without syncronizing with the OS. The data is being ignored. I did not install Beta Service Packs. The delay starts when the spalsh window appears (wuth the "runing string"), and after 3 min the "running string" strat to move fast (normal) and then every thing behave normal Noam "Gerry" wrote: What is your computer make and model? In what year was it new? How is Windows XP described on your Windows XP CD? Was there any earlier version of Windows on the computer before Windows XP? Is there any difference in the time taken to boot if you Shutdown completely and Start the computer using the Start button to what happens if you select Start, Turn Off Computer, Restart? Are there any problems occuring when the computer is shut down? Please post a copy of the Event Viewer Error report relating to acpies.sys. The reference to "Service Pack 210 8 2007" has me puzzled? When did the delay start to occur. Are you installing Beta Service Packs? There has one for Exchange? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, I am useing microsoft defender. Looking carefully at the event viewer, it seems that the problem starts before the Event log service was started! I can see the 3 min delay between restarting and "Event log service started" The rest of the boot process is very fast without errors or any unusual events. I started the bootlogging, but since there is no time stamp, I could not see where the problem starts. Most probebly, the slow period related to one of the following drivers: Service Pack 210 8 2007 11:31:12.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver ohci1394.sys Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS Loaded driver compbatt.sys Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS Loaded driver pcmcia.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver dmload.sys Loaded driver dmio.sys Loaded driver ACPIEC.sys The driver ACPIES.SYS has an old problem (which was long before the problem I have now) and I can identify in the event viewer, that it occure after the "slow period" Thanks Noam "Gerry" wrote: What is your ant-spyware arrangement? Do you leave the computer on 24/7? What Error / Warning reports ( if any ) appear in the System log in Event Viewer when you last booted the machine? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
#8
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Boot problem
See if these drivers and bios are more up to date: http://global.msi.com.tw/index.php?f...5&prod_no=1030 -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, Laptop is MSI S420, it was bought a year ago. Windows is XP Profentional There was no any earlier version of Windows on the computer before Windows XP. There is no difference between resrart or shut down and start again. No problems occuring when the computer is shut down. Warning: \Device\ACPIEC: The embedded controller (EC) hardware returned data when none was requested. This may indicate that the BIOS is incorectly trying to access the EC without syncronizing with the OS. The data is being ignored. I did not install Beta Service Packs. The delay starts when the spalsh window appears (wuth the "runing string"), and after 3 min the "running string" strat to move fast (normal) and then every thing behave normal Noam "Gerry" wrote: What is your computer make and model? In what year was it new? How is Windows XP described on your Windows XP CD? Was there any earlier version of Windows on the computer before Windows XP? Is there any difference in the time taken to boot if you Shutdown completely and Start the computer using the Start button to what happens if you select Start, Turn Off Computer, Restart? Are there any problems occuring when the computer is shut down? Please post a copy of the Event Viewer Error report relating to acpies.sys. The reference to "Service Pack 210 8 2007" has me puzzled? When did the delay start to occur. Are you installing Beta Service Packs? There has one for Exchange? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, I am useing microsoft defender. Looking carefully at the event viewer, it seems that the problem starts before the Event log service was started! I can see the 3 min delay between restarting and "Event log service started" The rest of the boot process is very fast without errors or any unusual events. I started the bootlogging, but since there is no time stamp, I could not see where the problem starts. Most probebly, the slow period related to one of the following drivers: Service Pack 210 8 2007 11:31:12.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver ohci1394.sys Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS Loaded driver compbatt.sys Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS Loaded driver pcmcia.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver dmload.sys Loaded driver dmio.sys Loaded driver ACPIEC.sys The driver ACPIES.SYS has an old problem (which was long before the problem I have now) and I can identify in the event viewer, that it occure after the "slow period" Thanks Noam "Gerry" wrote: What is your ant-spyware arrangement? Do you leave the computer on 24/7? What Error / Warning reports ( if any ) appear in the System log in Event Viewer when you last booted the machine? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: Hi Gerry, No- anti-virus is not scheduled to automatical scan on start-up. More over, I disabled my anti virus (Avast) and my firewall (zone alarm), but the problem did not disappear. Some more details: * I noted that during the "slow period" there is no disk activity * The slow period" last always exactly 3 min and 5 sec. * When starting from hibrenat, there is no "slow period" at all * I also used msconfig to disable all startup applications - but the problem remains Thank you foo your help Noam "Gerry" wrote: Is your anti-virus scheduled to automatical scan on start-up? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ ??? wrote: I have a strange problem when starting my laptop: when the splash screen appear, boot is very slow for exactly 3 min, and then it run the usual speed - I can tell by looking at the "streaming chain", for 3 min it is hardly moving, and then it starts to move at the regular speed. I checked for viruses, spywares Trojan etc, I defragmented my disk but nothing helped. I started at safe mode - the same problem exists. Any ideas how to solve it? Thanks Noam |
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