Malwarebites?

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Gordon wrote on 2/9/2015 4:11 PM:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon


What were you doing when you got that?

Have you restarted the computer recently?

On Mon, 09 Feb 2015 16:20:01 -0500, Alek
wrote:

Gordon wrote on 2/9/2015 4:11 PM:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon


What were you doing when you got that?

Have you restarted the computer recently?

It first popped up just after I ran Malwarebites, this morning. It
doesn't seem to be stopping any of my client software or interfering
in any way other than the annoying popup ever five minutes or so.

I've re-started my computer all the way down, turned off and left off
for a few minutes, twice to see if that would clear it away but it
didn't. Gordon

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

On Mon, 09 Feb 2015 15:31:34 -0600, philo wrote:

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.

On 02/09/2015 03:50 PM, Gordon wrote:
On Mon, 09 Feb 2015 15:31:34 -0600, philo wrote:

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.




So you are saying there was nothing there with a name starting with
Arcade or Cathel? It might be listed as "EpicPlay" if so disable that

On Mon, 09 Feb 2015 15:50:08 -0600, Gordon
wrote:

On Mon, 09 Feb 2015 15:31:34 -0600, philo wrote:

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.


Malwarebytes swallowed some of my DLL files too. I fixed it by
removing Malwarebytes.

On Wed, 11 Feb 2015 11:26:23 +1100, Peter Jason wrote:

On Mon, 09 Feb 2015 15:50:08 -0600, Gordon
wrote:

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.


Malwarebytes swallowed some of my DLL files too. I fixed it by
removing Malwarebytes.

You did exactly the opposite of what I would have done when you removed
MBAM.

Of course, it probably goes without saying that MBAM didn't swallow anything
that you didn't explicitly tell it to swallow, so if there's fault, it lies
with the user.

On Tue, 10 Feb 2015 20:30:50 -0600, Char Jackson
wrote:

On Wed, 11 Feb 2015 11:26:23 +1100, Peter Jason wrote:

On Mon, 09 Feb 2015 15:50:08 -0600, Gordon
wrote:

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.


Malwarebytes swallowed some of my DLL files too. I fixed it by
removing Malwarebytes.

You did exactly the opposite of what I would have done when you removed
MBAM.

Of course, it probably goes without saying that MBAM didn't swallow anything
that you didn't explicitly tell it to swallow, so if there's fault, it lies
with the user.

I would recommend a user applies the quarantine step before deleting
anything.

On 2/9/2015 3:31 PM, philo wrote:
On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

Yeah--I know --a bit off topic -- Grt (free) "Revo Uninstaller"
or "Absolute Uninstaller". Either will show what's on your computer
and permit thorough uninstalling.

---
This email has been checked for viruses by Avast antivirus software.
http://www.avast.com

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

--
Gene E. Bloch (Stumbling Bloch)

On Mon, 9 Feb 2015 13:52:07 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

I tried but couldn't find anything that I could identify with this
problem pop up. Would running Windows Defender likely help with this?

On Mon, 09 Feb 2015 16:11:28 -0600, Gordon
wrote:

On Mon, 9 Feb 2015 13:52:07 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

I tried but couldn't find anything that I could identify with this
problem pop up. Would running Windows Defender likely help with this?

Yes, it helped me once when malwarebytes didn't.

On 09/02/2015 22:25, Glenn wrote:
On Mon, 09 Feb 2015 16:11:28 -0600, Gordon
wrote:

On Mon, 9 Feb 2015 13:52:07 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

I tried but couldn't find anything that I could identify with this
problem pop up. Would running Windows Defender likely help with this?

Yes, it helped me once when malwarebytes didn't.


Malwarebytes is specifically designed to run along side other AV
software and to me it seems that it doesn't try to catch all Malware.
The Malwarebytes people themselves seem to insist that it ISN'T
antivirus software at all without saying exactly what they do want it to
be classified as. I get the impression they concentrate more on the
stuff that other AV vendors ignore because while it's annoying and might
require some research to remove manually it isn't doing anything too
nasty to the user and/or is usually only acquired by ignorant and/or
careless users.

--

Brian Gregory (in the UK).
To email me please remove all the letter vee from my email address.

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

--
Slimer
OpenMedia, GreenPeace Supporter & SPCA Paw Partner