W10 won't boot!

I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

Thanks
Johnny

On Wed, 02 Aug 2017 05:15:00 -0400, wrote:

I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

If nothing else he can download the free Windows 10 ISO from
Microsoft and do a fresh install. Microsoft should recognise his
machine as being validated and not ask for an install key.

Thanks
Johnny

On 8/2/2017 5:15 AM, wrote:
I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

Thanks
Johnny

In cases like this you can boot to a safe mode. There are two ways.
One if you can find the power icon, you can getting into Safe Mode in
Windows 10 is to use the Shift + Restart combination

Here are other ways.
http://www.digitalcitizen.life/4-way...ode-windows-10

You can also get into a near dying computer by in rapid succession do a
turn the computer on and hard shutdown in rapid succession. It takes
about three tries to get the safe mode to come up


If all else fails do a clean install from the MS site

https://www.cnet.com/how-to/clean-install-windows-10/

https://www.howtogeek.com/224342/how...ll-windows-10/

When I had problems with my tablet I was able to reinstall windows, from
the Trouble shooting in the Safe mode.

--
2017: The year we lean to play the great game of Euchre

On Wed, 02 Aug 2017 19:45:34 +1000, Lucifer Morningstar
wrote:

On Wed, 02 Aug 2017 05:15:00 -0400, wrote:

I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

If nothing else he can download the free Windows 10 ISO from
Microsoft and do a fresh install. Microsoft should recognise his
machine as being validated and not ask for an install key.

Thanks
Johnny

Thanks
I forwarded your response.
Johnny

Neither my MS Edge nor my Google Chrome will start up in my W10 this
AM. Were okay yesterday. They both hang when I open either, and
eventually time out. OTOH my other internet operations seem ok - my
Eudora email, my OEClassic email, this newsgroup app, etc. Task
manager shows nothing that I see.

I tried my other W10 PC on same router connection and all is fine.

I wonder what to do?

Thanks

Sam

On 2/8/2017 5:15 PM, wrote:
I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

I would try booting the PC using a Linux USB/DVD. Linux can mount and
access Window$ NTFS partitions. So you could at least salvage all data
from that PC's hard disk first, before doing everything else.

--
@~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!!
/ v \ Simplicity is Beauty!
/( _ )\ May the Force and farces be with you!
^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3
�借貸! ��騙! ��交! �打交! �打劫! �自殺! 請考慮綜� (CSSA):
http://www.swd.gov.hk/tc/index/site_...sub_addressesa

On 2/8/2017 11:49 PM, Mr. Man-wai Chang wrote:

I would try booting the PC using a Linux USB/DVD. Linux can mount and
access Window$ NTFS partitions. So you could at least salvage all data
from that PC's hard disk first, before doing everything else.

Linux LiveCD.

--
@~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!!
/ v \ Simplicity is Beauty!
/( _ )\ May the Force and farces be with you!
^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3
�借貸! ��騙! ��交! �打交! �打劫! �自殺! 請考慮綜� (CSSA):
http://www.swd.gov.hk/tc/index/site_...sub_addressesa

On 2/8/2017 11:51 PM, Mr. Man-wai Chang wrote:
On 2/8/2017 11:49 PM, Mr. Man-wai Chang wrote:

I would try booting the PC using a Linux USB/DVD. Linux can mount and
access Window$ NTFS partitions. So you could at least salvage all data
from that PC's hard disk first, before doing everything else.

Linux LiveCD.


Remember NOT to choose the install option. The objective is to use the
LiveCD to boot up the PC, NOT installing Linux into the hard disk.

--
@~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!!
/ v \ Simplicity is Beauty!
/( _ )\ May the Force and farces be with you!
^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3
�借貸! ��騙! ��交! �打交! �打劫! �自殺! 請考慮綜� (CSSA):
http://www.swd.gov.hk/tc/index/site_...sub_addressesa

Wolf K wrote:
On 2017-08-02 07:25, Paul wrote:
wrote:
I have a remote friend whose W10 drive will no longer boot. He is
upset because he has no image backup. He should be.
He has no W10 install disk since he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course. He can read the
drive, and the files/folders thereon, from an old W7 drive.

Anyway - can anyone suggest somethng he can try in order to make it
usable again? I thought Hirens might, but I guess not.

Thanks
Johnny

When the W7 to W10 Free Upgrade was done, a Digital Entitlement was
recorded on a Microsoft server. That uses a hash of the hardware, to
generate a license key for Windows 10. If he installs the same trim
level of OS, during the install process the machine will contact that
server, and be able to "pull" the license key and prove a license
exists. This means, for a Free Upgrade user, they don't have to use
MagicJellyBean to find the key. They can just reinstall, and the
installer will figure out what the license key is. [...]

I d/l the free W7 to W10 ISO, burned the DVD, but did not install W10.
If I use it to install W10 now, will it still do the auto-magic
licensing thing?

TIA.

I think even the Accessibility thing is at an end.

But we won't know unless you test it :-)

Back up before you try your current OS. It's faster
to restore from a backup, than to wait an hour for
a rollback operation (on a Revert).

The thing is, I can't test it, unless I have starting
materials to burn. And I've got no copy of Win7 where
Win10 hasn't seen the key (and thus, noted on the Microsoft
server already).

Since you have a Win7 for which no Digital Entitlement has
been generated yet, that would make your setup a valid
test case (today). If it doesn't work, it's not a big deal.

winver # gives basic installed version info
slmgr /dlv # shows activation status, would show "grace period"
# if it did not automatically activate.

You should Google on "Accessibility", as you need to present
evidence you're a Win7 user with Accessibility issues, to
fit with the "after-the-free-period" set of requirements.
Microsoft pretended the free upgrade was extended, so
they could offer freebies to people who could test
their Accessibility interface. You may find Cortana talking
to you at some point, late in the install cycle. Clicking the
Microphone icon will make her stop (so you can do the setup
in peace and quiet).

Another variable, would be the disc you use. Normally, you would
be getting 15063 from the official download link. But since the
Heidoc URL generator can get you a sample of all four versions,
you could walk it back. I expect the Accessibility licensing thing
is managed on the server end.

Paul

On Wed, 02 Aug 2017 09:21:23 -0400, wrote:

Neither my MS Edge nor my Google Chrome will start up in my W10 this
AM. Were okay yesterday. They both hang when I open either, and
eventually time out.

"Time out" hints that both are trying to load a (default) page. Is that
the case, or do both programs hang while starting? Those are two very
different conditions, so troubleshooting and corrective actions depend
on what's actually happening. When they time out, can you load other
pages?

OTOH my other internet operations seem ok - my
Eudora email, my OEClassic email, this newsgroup app, etc. Task
manager shows nothing that I see.

Task Manager showing nothing would be an entirely different problem, but
I assume you didn't mean that literally.

I tried my other W10 PC on same router connection and all is fine.

Same Win 10 version and installed updates?

On 02/08/2017 13:28, Keith Nuttle wrote:

In cases like this you can boot to a safe mode.

How is this going to help him if he knows nothing about computers? The
guy tells us: "he got his W10 via MS's 'free'
upgrade from W7 - no longer available of course". He won't know what to
do when in safe mode.




--
With over 500 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

On 02/08/2017 10:15, wrote:
Anyway - can anyone suggest somethng he can try in order to make it
usable again?

I can certainly suggest that he could try to take it to his nearest geek
shop and they can fix it for a small fee. They made a big mistake to
ask you for advice when they should have known that you are as
ill-informed as they are. You really need to be frank with them because
by not being open, you are only making your life difficult and your
future relation with your "remote friend" will suffer.

These days you need to have a degree in rocket science to repair a
computer!!.



--
With over 500 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

Good Guy wrote:
On 02/08/2017 10:15, wrote:
Anyway - can anyone suggest somethng he can try in order to make it
usable again?


These days you need to have a degree in rocket science to repair a
computer!!.

Agreed. The OS I'm typing this in, still isn't "fixed". And I've
been working on an intermittent problem with it for more than a year.

1) Glimmer of hope when RAM tested bad. But problem re-appeared a
number of days after the new RAM was installed. RAM still tests good.

2) Yes, the OS has been reinstalled already.

The worst case symptom, is my OS would crash, after reading
around 15GB of data from the hard drive. Making operation
a bit like spinning a roulette wheel. Today, I can read
more data than that, without a problem. But I don't really
think my symptoms have gone away. It'll come back.
It always comes back. It's just a matter of time.

Paul

On 3/8/2017 12:32 AM, Good Guy wrote:

These days you need to have a degree in rocket science to repair a
computer!!.

That only meant the education system in USA had big problems?

--
@~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!!
/ v \ Simplicity is Beauty!
/( _ )\ May the Force and farces be with you!
^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3
�借貸! ��騙! ��交! �打交! �打劫! �自殺! 請考慮綜� (CSSA):
http://www.swd.gov.hk/tc/index/site_...sub_addressesa

On 8/2/2017 12:47 PM, Paul wrote:
Good Guy wrote:
On 02/08/2017 10:15, wrote:
Anyway - can anyone suggest somethng he can try in order to make it
usable again?


These days you need to have a degree in rocket science to repair a
computer!!.

Agreed. The OS I'm typing this in, still isn't "fixed". And I've
been working on an intermittent problem with it for more than a year.

1) Glimmer of hope when RAM tested bad. But problem re-appeared a
number of days after the new RAM was installed. RAM still tests good.

2) Yes, the OS has been reinstalled already.

The worst case symptom, is my OS would crash, after reading
around 15GB of data from the hard drive. Making operation
a bit like spinning a roulette wheel. Today, I can read
more data than that, without a problem. But I don't really
think my symptoms have gone away. It'll come back.
It always comes back. It's just a matter of time.

Paul

I hope you have it all backed up

--
2017: The year we lean to play the great game of Euchre