Windows 10 programs all jumpy

On Tue, 22 May 2018 01:03:42 -0400, Steve wrote:


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear.

You DO REALIZE, I hope, that THAT isn't happening to MILLIONS of
other Windows users. Your computer is FUBARed.

Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button wouldn't
function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web pages
eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should come
up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear. I had to
open notepad and type it there. Even notepad would jump, blink out and
come back. When it did this, it would insert the date into what I was
typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While I
was fighting with Facebook, a message popped up saying a "security and
stability" update had been downloaded and I needed to restart. I'll now
shut off the computer and go to bed. Tomorrow, I'll start it up and it
will finish the install. Now I'll wait to see if my computer becomes a
mess again, or, do I dare to hope it will fix things this time? I'll let
you know.


Does your video card driver support GPU Task Manager ?

https://www.windowscentral.com/how-t...ata-windows-10

You could take a look at that, for suspicious activity.

The other possibility, is Windows Defender and some other
piece of software, are in a "knife fight". Such a situation
might exist, of the piece of software tries to do something
again and again, and some AV software in the machine stops it.
In the past, this has even managed to lock up a machine
(make it unresponsive to external input) because there
are precious few cycles left to do anything other than run
those two pieces of software.

Take a look in Event Viewer, and see if the twitchy interval also
has a lot of Events logged against it.

*******

The person here, something actually got into their Adobe Flash.

https://support.mozilla.org/en-US/questions/994941

Paul

Steve wrote:

Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear. I had to
open notepad and type it there. Even notepad would jump, blink out and
come back. When it did this, it would insert the date into what I was
typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While I
was fighting with Facebook, a message popped up saying a "security and
stability" update had been downloaded and I needed to restart. I'll now
shut off the computer and go to bed. Tomorrow, I'll start it up and it
will finish the install. Now I'll wait to see if my computer becomes a
mess again, or, do I dare to hope it will fix things this time? I'll let
you know.

Have you reviewed the processes listed in Task Manager's Processes tab
to ensure there are no rogue programs running?

When was the last time you update your anti-virus software (hopefully
you are using something a hell of a lot better than Microsoft's) and ran
a full scan?

Oh, and you only have *ONE* anti-malware program active, right? You can
install multiple anti-malware programs but only ONE should be active
(running real-time) while the others are configured to NOT load and used
only for manually-instigated scans. One active, the rest passive. For
example, I have avast AV free active while I degraded MalwareBytes
AntiMalware (MBAM) to only a manual scanner by disabling all its startup
options. Although MBAM comes as a trial with everything enabled, I
don't want it active along with Avast plus I'm not paying for it, so it
will cripple itself when the trial expires, anyway. MBAM is good for
finding what got in but Avast is better to keep it out in the first
place to eliminate having to perform eradication. MBAM is a fly
swatter. Avast closes the door to keep out the flies.

You never did respond as to whether or not you have tested by booting
Windows into its safe mode (with networking enabled).

On 5/22/2018 1:03 AM, Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button wouldn't
function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web pages
eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should come
up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear. I had to
open notepad and type it there. Even notepad would jump, blink out and
come back. When it did this, it would insert the date into what I was
typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While I
was fighting with Facebook, a message popped up saying a "security and
stability" update had been downloaded and I needed to restart. I'll now
shut off the computer and go to bed. Tomorrow, I'll start it up and it
will finish the install. Now I'll wait to see if my computer becomes a
mess again, or, do I dare to hope it will fix things this time? I'll let
you know.


First, I see the 3 replies to the above. I have to go back to work, so
I'll actually read everything later.
Second, since I turned the computer back on, a few minutes ago,
everything looks normal. But I noticed a message to check my backup
settings. I clicked it and now there is a little window telling me my
"computer has been restored to an earlier point in time. ... your backup
settings may be out of date." Does a Windows update ever do such a thing?

Steve wrote:
On 5/22/2018 1:03 AM, Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button
wouldn't function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web
pages eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should
come up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to
something on a group and it would refresh, making my writing
disappear. I had to open notepad and type it there. Even notepad would
jump, blink out and come back. When it did this, it would insert the
date into what I was typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While
I was fighting with Facebook, a message popped up saying a "security
and stability" update had been downloaded and I needed to restart.
I'll now shut off the computer and go to bed. Tomorrow, I'll start it
up and it will finish the install. Now I'll wait to see if my computer
becomes a mess again, or, do I dare to hope it will fix things this
time? I'll let you know.


First, I see the 3 replies to the above. I have to go back to work, so
I'll actually read everything later.
Second, since I turned the computer back on, a few minutes ago,
everything looks normal. But I noticed a message to check my backup
settings. I clicked it and now there is a little window telling me my
"computer has been restored to an earlier point in time. ... your backup
settings may be out of date." Does a Windows update ever do such a thing?

So (maybe) it set a System Restore point, tried to do something,
had to back out the changes, by reverting using the Restore Point ?

Are you sure you didn't do something restore-related just before this ?

Paul

On 5/22/2018 2:29 AM, wrote:
On Tue, 22 May 2018 01:03:42 -0400, Steve wrote:


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear.

You DO REALIZE, I hope, that THAT isn't happening to MILLIONS of
other Windows users. Your computer is FUBARed.


Yeah, that's the sort of thing that usually brings me here. ;-)

On 5/22/2018 3:10 AM, Paul wrote:
Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button
wouldn't function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web
pages eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should
come up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to
something on a group and it would refresh, making my writing
disappear. I had to open notepad and type it there. Even notepad would
jump, blink out and come back. When it did this, it would insert the
date into what I was typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While
I was fighting with Facebook, a message popped up saying a "security
and stability" update had been downloaded and I needed to restart.
I'll now shut off the computer and go to bed. Tomorrow, I'll start it
up and it will finish the install. Now I'll wait to see if my computer
becomes a mess again, or, do I dare to hope it will fix things this
time? I'll let you know.


Does your video card driver support GPU Task Manager ?

https://www.windowscentral.com/how-t...ata-windows-10

You could take a look at that, for suspicious activity.

The other possibility, is Windows Defender and some other
piece of software, are in a "knife fight". Such a situation
might exist, of the piece of software tries to do something
again and again, and some AV software in the machine stops it.
In the past, this has even managed to lock up a machine
(make it unresponsive to external input) because there
are precious few cycles left to do anything other than run
those two pieces of software.

Take a look in Event Viewer, and see if the twitchy interval also
has a lot of Events logged against it.

*******

The person here, something actually got into their Adobe Flash.

https://support.mozilla.org/en-US/questions/994941

Â*Â* Paul

Actually, no. Driver Model: WDDM 1.1
(Just the day before the problem happened the first time, I was thinking
that my computer is getting old, but it's been the most reliable
computer I've ever had. )
Thanks for the links. The person in the 2nd link had something similar
to me, but different. He said the problem was only with using Firefox
while my problem was affecting everything on the computer.

On 5/22/2018 5:29 AM, VanguardLH wrote:
Steve wrote:

Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear. I had to
open notepad and type it there. Even notepad would jump, blink out and
come back. When it did this, it would insert the date into what I was
typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While I
was fighting with Facebook, a message popped up saying a "security and
stability" update had been downloaded and I needed to restart. I'll now
shut off the computer and go to bed. Tomorrow, I'll start it up and it
will finish the install. Now I'll wait to see if my computer becomes a
mess again, or, do I dare to hope it will fix things this time? I'll let
you know.

Have you reviewed the processes listed in Task Manager's Processes tab
to ensure there are no rogue programs running?

* Yeah, I looked at Task Manager early on. There are always a few things
on there that I don't recognize and I have no idea if they are all
legitimate or not. In the past I have looked some of them up to see what
they were. I didn't do any of that this time because my computer snapped
back to normal before I had time to do it.
Right now, Task Manager shows Firefox and Thunderbird open, then 50
background processes, then 86 Windows processes. That seems like a lot
going on.


When was the last time you update your anti-virus software (hopefully
you are using something a hell of a lot better than Microsoft's) and ran
a full scan?

* The anti-virus software gets updated often. However I have been using
Microsoft's product for several years now. (Yes, I've heard the opinions
before about how bad it is.) I used Avira before, for several years.

Oh, and you only have *ONE* anti-malware program active, right?
*Right.

You can
install multiple anti-malware programs but only ONE should be active
(running real-time) while the others are configured to NOT load and used
only for manually-instigated scans. One active, the rest passive. For
example, I have avast AV free active while I degraded MalwareBytes
AntiMalware (MBAM) to only a manual scanner by disabling all its startup
options. Although MBAM comes as a trial with everything enabled, I
don't want it active along with Avast plus I'm not paying for it, so it
will cripple itself when the trial expires, anyway. MBAM is good for
finding what got in but Avast is better to keep it out in the first
place to eliminate having to perform eradication. MBAM is a fly
swatter. Avast closes the door to keep out the flies.

You never did respond as to whether or not you have tested by booting
Windows into its safe mode (with networking enabled).

* If you or anyone mentioned booting in safe mode, I guess I missed it.
No, I didn't get to that either. If the problem comes back, I'll be sure
to try that early on. I guess I came here to ask questions because the
problem was something I had never seen before and I know there are
people like you here who have seen a lot more than I have. I'll look
into using Avast.
Steve

On 5/22/2018 1:03 AM, Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button wouldn't
function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web pages
eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should come
up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to something
on a group and it would refresh, making my writing disappear. I had to
open notepad and type it there. Even notepad would jump, blink out and
come back. When it did this, it would insert the date into what I was
typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While I
was fighting with Facebook, a message popped up saying a "security and
stability" update had been downloaded and I needed to restart. I'll now
shut off the computer and go to bed. Tomorrow, I'll start it up and it
will finish the install. Now I'll wait to see if my computer becomes a
mess again, or, do I dare to hope it will fix things this time? I'll let
you know.


I was kind of hoping I wouldn't have to come back here for a while. Last
night, I ran my malware program 3 times because there were 2 things it
failed to fix. I'm using spybot and I know some of you will tell me it's
no good. (Go ahead and say it, if it's true.) The 2 problem ones were
listed as registry changes. It had them checked to be fixed, but they
are still there. Today I ran it 2 or 3 times while in safe mode. Same
results.
Then I did the most detailed virus scan and it says nothing was found.
My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.
I tried Microsoft Edge and it's completely worthless. I'm going to start
a new subject, but I have to leave right now. Later. Most likely, the
computer will be running fine when I get back, because that's what it
does. Steve.

On 25/05/2018 22:32, Steve wrote:



My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.


Just cut the crap and reformat the Hard Disk and start again.
Alternatively reset your machine to factory settings and your OEM must
have given you instructions how to do it.

You can use the Microsoft tools to get back to business. To do this go to:

Settings Update & Security Recovery

Now on the right-Hand-Side Windows you will see a link that says
Restart. Click on it and after the machine has restarted, you'll get
various options how to reset your machine.

There is no need to cry for days on a public newsgroup when you should
have done this within an hour when you found your machine is
compromised. Even for jobless nutters there is no excuse to waste time
about this.

Good luck.

😂😂😂😂😂😂😂😂😂😂😂😂🠘‚😂😂😂😂😂😂😂😂😂😂😂😂 😂😂😂

/--- This email has been checked for viruses by
Windows Defender software.
//https://www.microsoft.com/en-gb/windows/comprehensive-security/







--
With over 600 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

On 5/25/2018 5:47 PM, Good Guy wrote:
On 25/05/2018 22:32, Steve wrote:



My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.


Just cut the crap and reformat the Hard Disk and start again.
Alternatively reset your machine to factory settings and your OEM must
have given you instructions how to do it.

You can use the Microsoft tools to get back to business.Â* To do this go to:

Settings Update & Security Recovery

Now on the right-Hand-Side Windows you will see a link that says
Restart.Â* Click on it and after the machine has restarted, you'll get
various options how to reset your machine.

There is no need to cry for days on a public newsgroup when you should
have done this within an hour when you found your machine is
compromised.Â* Even for jobless nutters there is no excuse to waste time
about this.

Good luck.

I'll try to be brief.
I wouldn't consider myself to be crying on a public newsgroup. I just
wanted to be sure I was taking the best path. This morning, I concluded
that doing a reset was probably the next best thing to try. Earlier, I
was looking right at the "keep my files" option for doing a reset, but I
didn't click it. I had a question, and that was going to be the new
topic I mentioned earlier. I better do it now while things are working:

Just once before have I done a "keep my files" reset and that was when
my nephew asked me to help him with his laptop (imagine that). He had a
machine that came with windows 10 in the first place. Mine is an older
desktop that came with windows 7 originally. I still have a partition
that contains the original OS. I would really hope and assume that if I
reset my computer, it stays with Windows 10. Yeah, I do feel stupid for
asking that, thank you very much. :-)

Steve wrote:
On 5/22/2018 1:03 AM, Steve wrote:
On 5/18/2018 9:42 AM, Steve wrote:
On 5/18/2018 12:28 AM, Steve wrote:
Not sure the computer will let me send this, but here goes.

About 2 weeks ago, it started. I first saw it using a little program
called Mail Washer. It started trying to log in to the mail server
over and over, multiple times a second. The "process" button
wouldn't function to let me delete the ones selected.
I quickly discovered it wasn't a mail washer problem. Firefox,
windows explorer, and Thunderbird weren't good either. In a browser,
the open tab flashes back and forth between the circle arrow(reload
page) and the X (stop). Again multiple times a second. Most web
pages eventually go white.
While this is going on, the desktop icons don't function. Double
click does nothing and right click opens up the menu that should
come up when I right click and empty spot on the desktop.
I "fixed it" once by bringing up troubleshooting. Troubleshoot
windows update, it found something and fixed it. Good for over a week.
Last night, it prompted me to install an update by restarting. It's
set to install updates automatically, so I don't see these requests
often. I shut it down overnight. Today I turned it back on. It took
maybe half an hour installing an update. I tried undoing that update
but it couldn't do it. Troubleshooting is no help this time.
Where do I start now?

Well, after I wrote all the above last night, I maximized Firefox
which had been opened the whole time, but minimized. Everything was
normal again. I checked the mail washer program and it was all normal
too. It was bed time and I decided to shut the computer off over
night. Today everything is normal so far. I feel like it's working a
little slow, but I'm not even sure.


Still mostly good, but... Today I was on Facebook and the page would
refresh itself for no reason. Could be a Facebook problem, but...
Tonight I was on Facebook and trying to write a long answer to
something on a group and it would refresh, making my writing
disappear. I had to open notepad and type it there. Even notepad would
jump, blink out and come back. When it did this, it would insert the
date into what I was typing. I got it done and I copied it into Facebook.
As I'm typing this, here with Thunderbird, everything is normal. While
I was fighting with Facebook, a message popped up saying a "security
and stability" update had been downloaded and I needed to restart.
I'll now shut off the computer and go to bed. Tomorrow, I'll start it
up and it will finish the install. Now I'll wait to see if my computer
becomes a mess again, or, do I dare to hope it will fix things this
time? I'll let you know.


I was kind of hoping I wouldn't have to come back here for a while. Last
night, I ran my malware program 3 times because there were 2 things it
failed to fix. I'm using spybot and I know some of you will tell me it's
no good. (Go ahead and say it, if it's true.) The 2 problem ones were
listed as registry changes. It had them checked to be fixed, but they
are still there. Today I ran it 2 or 3 times while in safe mode. Same
results.
Then I did the most detailed virus scan and it says nothing was found.
My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.
I tried Microsoft Edge and it's completely worthless. I'm going to start
a new subject, but I have to leave right now. Later. Most likely, the
computer will be running fine when I get back, because that's what it
does. Steve.

Windows Defender has an "offline scan" capability now.

You could give that a try for fun.

https://support.microsoft.com/en-ca/...-protect-my-pc

I gather by the description of the Win7/Win8 version, the initial
time spent in the Windows 10 version, is making a boot environment
for itself to run the offline scan from. So the initial 15 minutes,
it's just making boot materials, then it reboots, then the scan runs
(in relative quiet).

*******

The Registry is a file system.

It also has permissions and ownership, and some registry
entries are owned by TrustedInstaller.

To delete registry entries, you could use the Registry
editor on a Kaspersky rescue disk. (I use a disc that is
about a year old, as some recent Kaspersky discs weren't
behaving properly.)

Or, you can use registry commands launched from Task Scheduler.

Or, you can use psexec to launch a Command Prompt window
owned by the SYSTEM account.

https://docs.microsoft.com/en-us/sys...nloads/pstools

From an administrator command prompt (so you have impersonate
privileges):

cd /d %userprofile%\Downloads === where psexec is unpacked

psexec -hsi cmd === pick one as a function of
psexec64 -hsi cmd whether this is a 32 bit
or 64 bit system

The Command Prompt window that opens, will be
owned by SYSTEM account. If you run

whoami

in the window that opens, it will confirm the
account information. Launching

regedit

from there, should give you the ability to modify
registry keys you wouldn't normally be able to
modify.

And obviously, if a registry key puts itself back,
a malware can do that.

Paul

On 5/25/2018 8:44 PM, Paul wrote:
I was kind of hoping I wouldn't have to come back here for a while.
Last night, I ran my malware program 3 times because there were 2
things it failed to fix. I'm using spybot and I know some of you will
tell me it's no good. (Go ahead and say it, if it's true.) The 2
problem ones were listed as registry changes. It had them checked to
be fixed, but they are still there. Today I ran it 2 or 3 times while
in safe mode. Same results.
Then I did the most detailed virus scan and it says nothing was found.
My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.
I tried Microsoft Edge and it's completely worthless. I'm going to
start a new subject, but I have to leave right now. Later. Most
likely, the computer will be running fine when I get back, because
that's what it does. Steve.

Windows Defender has an "offline scan" capability now.

You could give that a try for fun.

https://support.microsoft.com/en-ca/...-protect-my-pc


I gather by the description of the Win7/Win8 version, the initial
time spent in the Windows 10 version, is making a boot environment
for itself to run the offline scan from. So the initial 15 minutes,
it's just making boot materials, then it reboots, then the scan runs
(in relative quiet).

I actually tried doing the offline scan yesterday and it didn't work. At
some point, it turned off my computer completely and it never came back
until I pushed the button to turn it back on. The computer was acting
badly at that point so I'll try that again while things seem normal (I
haven't even opened a browser yet, but Thunderbird is OK so far.
Also, thanks for the registry information. I'll look into that too.

On 5/25/2018 8:38 PM, â˜*ï¸�Good Guyâ˜*ï¸� wrote:
On 26/05/2018 01:16, Steve wrote:
On 5/25/2018 5:47 PM, Good Guy wrote:
On 25/05/2018 22:32, Steve wrote:



My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.


Just cut the crap and reformat the Hard Disk and start again.
Alternatively reset your machine to factory settings and your OEM
must have given you instructions how to do it.

You can use the Microsoft tools to get back to business.Â* To do this
go to:

Settings Update & Security Recovery

Now on the right-Hand-Side Windows you will see a link that says
Restart.Â* Click on it and after the machine has restarted, you'll get
various options how to reset your machine.

There is no need to cry for days on a public newsgroup when you
should have done this within an hour when you found your machine is
compromised.Â* Even for jobless nutters there is no excuse to waste
time about this.

Good luck.

I'll try to be brief.
I wouldn't consider myself to be crying on a public newsgroup. I just
wanted to be sure I was taking the best path. This morning, I
concluded that doing a reset was probably the next best thing to try.
Earlier, I was looking right at the "keep my files" option for doing a
reset, but I didn't click it. I had a question, and that was going to
be the new topic I mentioned earlier. I better do it now while things
are working:

Just once before have I done a "keep my files" reset and that was when
my nephew asked me to help him with his laptop (imagine that). He had
a machine that came with windows 10 in the first place. Mine is an
older desktop that came with windows 7 originally. I still have a
partition that contains the original OS. I would really hope and
assume that if I reset my computer, it stays with Windows 10. Yeah, I
do feel stupid for asking that, thank you very much.Â*Â* :-)


OK let me suggest one more thing and it is completely non-destructive.
The trick is to create a new Windows Profile. This is not some fancy
term that people can't understand.Â* Windows Profile means creating a new
user on the same machine.Â* After creating a new user account, use that
to see if the problem is still there.Â* If the problem has disappeared
then you know that your old profile is corrupted and so the only way is
to repair it (if you want to keep the same username) or continue using
the new account you just created.Â* You need to copy your old files -
documents, photos, videos etc from the old corrupted account to the new
account.Â* That is all.

Once you are all setup, you can delete the old corrupted account from
your machine.

Does this sound a better way to test your machine before reformatting or
resetting it?Â* Let us know.

OK don't cry if this doesn't sound a good idea.Â* People have funny ways
of doing things without knowing that in computers there are many ways to
change a background image!!!!!!!!!!!!!!!!


I admit the idea of creating a new Windows Profile never occurred to me.
I might as well try that before doing anything more drastic. Thanks.

On 5/26/2018 11:31 AM, Steve wrote:
On 5/25/2018 8:44 PM, Paul wrote:
I was kind of hoping I wouldn't have to come back here for a while.
Last night, I ran my malware program 3 times because there were 2
things it failed to fix. I'm using spybot and I know some of you will
tell me it's no good. (Go ahead and say it, if it's true.) The 2
problem ones were listed as registry changes. It had them checked to
be fixed, but they are still there. Today I ran it 2 or 3 times while
in safe mode. Same results.
Then I did the most detailed virus scan and it says nothing was
found. My thanks for doing all that is that my computer is all jumpy
again. Firefox works but jumps from one part of a web page to
another, then back where it was supposed to be.
I tried Microsoft Edge and it's completely worthless. I'm going to
start a new subject, but I have to leave right now. Later. Most
likely, the computer will be running fine when I get back, because
that's what it does. Steve.

Windows Defender has an "offline scan" capability now.

You could give that a try for fun.

https://support.microsoft.com/en-ca/...-protect-my-pc


I gather by the description of the Win7/Win8 version, the initial
time spent in the Windows 10 version, is making a boot environment
for itself to run the offline scan from. So the initial 15 minutes,
it's just making boot materials, then it reboots, then the scan runs
(in relative quiet).

I actually tried doing the offline scan yesterday and it didn't work. At
some point, it turned off my computer completely and it never came back
until I pushed the button to turn it back on. The computer was acting
badly at that point so I'll try that again while things seem normal (I
haven't even opened a browser yet, but Thunderbird is OK so far.
Also, thanks for the registry information. I'll look into that too.

I tried the offline scan again, twice. I click to do the scan, it tells
me the computer is restarting. It turns off, begins to restart, then it
just goes off. I can't imagine it's doing anything at all while it is
completely powered down, but I left for about a half hour while I made
myself something for lunch. I turned it back on myself and tried it one
more time, except that I didn't wait for it after it powered down. Time
to move on to other ideas.