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external DVD drive no longer recognized
I've been using a Samsung external DVD drive with my WinXP netbook. Last
week I installed all the Patch Tuesday updates. Then I used the DVD drive to install Microsoft Word. After that, I installed all the high-priority Microsoft updates that followed the installation of Word. Yesterday, when I tried to play a CD, I discovered that the drive isn't recognized by Windows any more. When I plug it into the USB port, it lights up momentarily; but there's no Safely Remove Hardware icon in the system tray, and the drive doesn't appear in My Computer. I unplugged the drive, waited, and plugged it in again, but no change. I tried another USB port; no change. I unplugged it and turned off the computer, waited a bit, and turned it back on; no change. I left it plugged in and turned off the computer, then turned it back on; no change. I tried to use Add Hardware, but Windows seemed to think it was looking for a camera or a printer. There was nothing in the list for a CD/DVD burner. Is it possible that the updates I installed after installing Word screwed up Windows' recognition of this drive? Could it be something else? I'd be grateful for help in fixing this problem. Thank you, Jo-Anne |
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