Hp printer and Windows 10 problem, fixed.

I wasn't going to upgrade so soon but for some reason the computer
decided it was time, quite painless really except I had no printer, the
only problem with the upgrade.

HP Photosmart D5460 wasn't there, couldn't get it to register, OK it's
not a cutting edge printer but as a tight Yorkshireman who has a set of
carts unused I wasn't going to be beaten.

I downloaded the Windows 8 drivers form HP and ran them, failed,
unintalled old stuff, rebooted and tried again, failed, this happened
several times.

I stopped and went and watched some TV, had a thought, open the exe file
in WinRAR, copy to HD and run from there, installed perfectly, I now
have a printer.

I'm still exploring 10 but first impressions are favourable, time will
tell.

Mike

--
Michael Swift We do not regard Englishmen as foreigners.
Kirkheaton We look on them only as rather mad Norwegians.
Yorkshire Halvard Lange

Mike Swift wrote:

I downloaded the Windows 8 drivers form HP and ran them, failed,

Oh, "failed", uh huh. Does that mean the circa 2010 installer package
(http://support.hp.com/us-en/drivers/.../model/3396079)
failed to recognize Windows 10 as a supported platform? It may not even
run on Windows 8 (released in 2012).

http://h20564.www2.hp.com/hpsc/doc/p...01_title_r0001

Doesn't list Windows 7 as supported, so obviously Windows 8 & 10 may not
be supported. Of course, that might be the initial specs page and HP
updated the driver since then to support later versions than Vista.

What does "fail" mean?

On 8/11/2015 5:14 PM, VanguardLH wrote:
Mike Swift wrote:

I downloaded the Windows 8 drivers form HP and ran them, failed,

Oh, "failed", uh huh. Does that mean the circa 2010 installer package
(http://support.hp.com/us-en/drivers/.../model/3396079)
failed to recognize Windows 10 as a supported platform? It may not even
run on Windows 8 (released in 2012).

http://h20564.www2.hp.com/hpsc/doc/p...01_title_r0001

Doesn't list Windows 7 as supported, so obviously Windows 8 & 10 may not
be supported. Of course, that might be the initial specs page and HP
updated the driver since then to support later versions than Vista.

What does "fail" mean?


I have an HP 932c printer running on Windows 10.

I went to control panel, hardware and sound, devices and printers, and
used the Add Printer.

The first time I tried to find the HP printer in the list it was not
there after a few tries a list of old printers was downloaded and the
HP932 was on the new downloaded list.

Keith Nuttle wrote on 08/11/2015 5:43 PM:
On 8/11/2015 5:14 PM, VanguardLH wrote:
Mike Swift wrote:

I downloaded the Windows 8 drivers form HP and ran them, failed,

Oh, "failed", uh huh. Does that mean the circa 2010 installer package
(http://support.hp.com/us-en/drivers/.../model/3396079)

failed to recognize Windows 10 as a supported platform? It may not even
run on Windows 8 (released in 2012).

http://h20564.www2.hp.com/hpsc/doc/p...01_title_r0001


Doesn't list Windows 7 as supported, so obviously Windows 8 & 10 may not
be supported. Of course, that might be the initial specs page and HP
updated the driver since then to support later versions than Vista.

What does "fail" mean?


I have an HP 932c printer running on Windows 10.

I went to control panel, hardware and sound, devices and printers, and
used the Add Printer.

The first time I tried to find the HP printer in the list it was not
there after a few tries a list of old printers was downloaded and the
HP932 was on the new downloaded list.



That's quite common..WU is capable of pulling down necessary content and
smart enough to not pull everything that wouldn't be needed.



--
...winston
msft mvp windows experience

In article , VanguardLH
writes
Oh, "failed", uh huh. Does that mean the circa 2010 installer package
(http://support.hp.com/us-en/drivers/...HP-Photosmart-
D5400-Printer-series/3396078/model/3396079)
failed to recognize Windows 10 as a supported platform? It may not even
run on Windows 8 (released in 2012).

http://h20564.www2.hp.com/hpsc/doc/p...?docId=emr_na-
c01447013&DocLang=en&docLocale=en_US&jumpid=reg_r 1002_usen_c-
001_title_r0001

Doesn't list Windows 7 as supported, so obviously Windows 8 & 10 may not
be supported. Of course, that might be the initial specs page and HP
updated the driver since then to support later versions than Vista.

What does "fail" mean?

It reported an error during the installation process and rolled back,
several times.

The HD site has Windows 7 & 8 drivers which are different

I used the Windows 8 one v 14.8.0 dated 22nd August 2014, worked fine
once I extracted it from the exe.

Mike

--
Michael Swift We do not regard Englishmen as foreigners.
Kirkheaton We look on them only as rather mad Norwegians.
Yorkshire Halvard Lange

Keith Nuttle wrote:

I have an HP 932c printer running on Windows 10.

I went to control panel, hardware and sound, devices and printers, and
used the Add Printer.

The first time I tried to find the HP printer in the list it was not
there after a few tries a list of old printers was downloaded and the
HP932 was on the new downloaded list.

If the printer is old (but not too old) and had enough users then the
drivers may be included (embedded) in Windows or generic mini-drivers
(definition files) can be used. So Windows may include the old printer
in its list of already supported devices. Sounds like that is what
happened with you.

I went into Windows 7's add-printer wizard, looked up the manufacturer
list for HP but there was no D5600 model family listed. However, later
versions of Windows, like 8 or 10, might have the D5640 (or the D5600
family) listed since this printer may be new for Win7 but is old enough
for Win8/10.

In the Win7 add-printer wizard was a "Windows Update" button. It
downloaded an updated printer list ("Windows is updating the list of
printers. This might take a few minutes."). Took awhile, like 4
minutes. More HP printers were listed but still not the D56xx.

Not all printers makers and not all models of them are provided via
Microsoft. Also, the OP never mentioned the bitwidth of Win10 whether
32- or 64-bit. Drivers MUST match bitwidth of the OS.

No mention of Windows 10 bitwidth.
No mention if "downloaded the Windows 8 drivers" were 32- or 64-bit.
Bitwidths must match.

Mike Swift wrote:

In article , VanguardLH
writes
Oh, "failed", uh huh. Does that mean the circa 2010 installer package
(http://support.hp.com/us-en/drivers/...HP-Photosmart-
D5400-Printer-series/3396078/model/3396079)
failed to recognize Windows 10 as a supported platform? It may not even
run on Windows 8 (released in 2012).

http://h20564.www2.hp.com/hpsc/doc/p...?docId=emr_na-
c01447013&DocLang=en&docLocale=en_US&jumpid=reg_ r1002_usen_c-
001_title_r0001

Doesn't list Windows 7 as supported, so obviously Windows 8 & 10 may not
be supported. Of course, that might be the initial specs page and HP
updated the driver since then to support later versions than Vista.

What does "fail" mean?

It reported an error during the installation process and rolled back,
several times.

The HD site has Windows 7 & 8 drivers which are different

I used the Windows 8 one v 14.8.0 dated 22nd August 2014, worked fine
once I extracted it from the exe.

Mike

So it looks to be an installer issue, not a driver issue. Hmm, wonder
if HP's installer doesn't recognize Windows 10 or rejects any version of
Windows outside some range it tests for Windows versions.

On 8/12/2015 3:37 PM, VanguardLH wrote:
Keith Nuttle wrote:

I have an HP 932c printer running on Windows 10.

I went to control panel, hardware and sound, devices and printers, and
used the Add Printer.

The first time I tried to find the HP printer in the list it was not
there after a few tries a list of old printers was downloaded and the
HP932 was on the new downloaded list.

If the printer is old (but not too old) and had enough users then the
drivers may be included (embedded) in Windows or generic mini-drivers
(definition files) can be used. So Windows may include the old printer
in its list of already supported devices. Sounds like that is what
happened with you.

I went into Windows 7's add-printer wizard, looked up the manufacturer
list for HP but there was no D5600 model family listed. However, later
versions of Windows, like 8 or 10, might have the D5640 (or the D5600
family) listed since this printer may be new for Win7 but is old enough
for Win8/10.

In the Win7 add-printer wizard was a "Windows Update" button. It
downloaded an updated printer list ("Windows is updating the list of
printers. This might take a few minutes."). Took awhile, like 4
minutes. More HP printers were listed but still not the D56xx.

Not all printers makers and not all models of them are provided via
Microsoft. Also, the OP never mentioned the bitwidth of Win10 whether
32- or 64-bit. Drivers MUST match bitwidth of the OS.

No mention of Windows 10 bitwidth.
No mention if "downloaded the Windows 8 drivers" were 32- or 64-bit.
Bitwidths must match.

The first time I tried to install the HP 932 it was not in the driver
list for HP. Only after I tried to install a substitue did it download
the driver pack with the correct driver.

Il 11/08/2015 22:30, Mike Swift ha scritto:


I stopped and went and watched some TV, had a thought, open the exe file
in WinRAR, copy to HD and run from there, installed perfectly, I now
have a printer.

Mike

Well done!
Albert

"Mike Swift" wrote in message
...
I wasn't going to upgrade so soon but for some reason the computer decided
it was time, quite painless really except I had no printer, the only
problem with the upgrade.

HP Photosmart D5460 wasn't there, couldn't get it to register, OK it's
not a cutting edge printer but as a tight Yorkshireman who has a set of
carts unused I wasn't going to be beaten.

I downloaded the Windows 8 drivers form HP and ran them, failed,
unintalled old stuff, rebooted and tried again, failed, this happened
several times.

I stopped and went and watched some TV, had a thought, open the exe file
in WinRAR, copy to HD and run from there, installed perfectly, I now have
a printer.

I'm still exploring 10 but first impressions are favourable, time will
tell.

Mike

--

Using the Windows 'Add Printer' wizard lists the drivers for HP Photosmart
D5400 Series.

Were they not listed, using the Windows Update button adds a much larger
selection.

Used the wizard to install my ancient HP Laserjet without any problems.


Regards
wasbit

In article , wasbit
writes
Using the Windows 'Add Printer' wizard lists the drivers for HP Photosmart
D5400 Series.

Were they not listed, using the Windows Update button adds a much larger
selection.

Used the wizard to install my ancient HP Laserjet without any problems.

Didn't see them, then I'm not familiar with 10 yet.

Mike

--
Michael Swift We do not regard Englishmen as foreigners.
Kirkheaton We look on them only as rather mad Norwegians.
Yorkshire Halvard Lange