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Can't Connect to the Macrium Reflect servers
Here we go again.
I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Thanks, DC |
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Can't Connect to the Macrium Reflect servers
DennyCrane wrote:
I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Unclear if the problem is you cannot download the ReflectDLHF.exe file or that program cannot find the server (to retrieve the full installers). http://updates.macrium.com/reflect/v7/ReflectDLHF.exe That downloaded okay. http://www.majorgeeks.com/files/deta...e_edition.html pick their download: http://www.majorgeeks.com/mg/getmirr...edition,1.html That downloaded okay, too (and faster than from Macrium's site). Did you boot Windows into its safe mode with networking to check if the ..exe runs in safe mode? Don't know if the installer will run in safe mode or not. If it uses MSI then probably not; however, it might do the full installer retrieve, like into the %temp% folder where you can copy it out, before attempting to do the install. I'd also try downloading and installing with your security software (firewall, anti-virus, anti-malware, etc) all temporarily disabled. |
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Can't Connect to the Macrium Reflect servers
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Can't Connect to the Macrium Reflect servers
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Can't Connect to the Macrium Reflect servers
On Sat, 16 Jun 2018 15:23:42 -0600, KenW wrote:
On Sat, 16 Jun 2018 16:19:17 -0500, wrote: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Thanks, DC It is Saturday, maybe doing maintance. Also didn't work on Friday, or today, Sunday. DC |
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Can't Connect to the Macrium Reflect servers
On Sat, 16 Jun 2018 17:52:01 -0400, Paul
wrote: wrote: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Thanks, DC Why would you use Majorgeeks.com to get the stub downloader ? You said this was a safe place, a while ago. The Macrium site should have it. And it will point to the current server, where ever it is located. The file might well be the same version, but it never hurts to be sure. https://www.macrium.com/reflectfree http://updates.macrium.com/reflect/v7/ReflectDLHF.exe Tried both of these links. Received the same file as before. ReflectDLHF.exe, 3,758,120 bytes. Got the same message when running them. 3,758,120 bytes SHA1: 10C0CFB5F19B7D95FAF7B651026C0441C5EF5425 The physical download comes from cloudfront.net and that might be a CDN (content distribution network). v7.1.3196_reflect_setup_free_x86.exe 59,232,896 bytes SHA1: C65E77DA980D83DE362CD3F21E696A85125BDDBA I didn't have a problem getting a download of the main program installer. That's the 59MB thing. The WinPE stuff likely comes from a Microsoft CDN, so if downloading both portions (installer and WinPE), the second file comes from elsewhere. There's no reason to assume the Microsoft CDN is down. Paul I'd like to get the main program installer (above) and the PE for Win 10 in the same download. That's what I expected and have done in the past (I think). Still no idea why the ReflectDLHF.exe isn't working. DC |
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Can't Connect to the Macrium Reflect servers
On Sat, 16 Jun 2018 16:58:52 -0500, VanguardLH wrote:
DennyCrane wrote: I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Unclear if the problem is you cannot download the ReflectDLHF.exe file or that program cannot find the server (to retrieve the full installers). I can get the ReflectDLHF.exe file. When I run it, the program gives me the message (above).. http://updates.macrium.com/reflect/v7/ReflectDLHF.exe That downloaded okay. http://www.majorgeeks.com/files/deta...e_edition.html pick their download: http://www.majorgeeks.com/mg/getmirr...edition,1.html That downloaded okay, too (and faster than from Macrium's site). Tried all these links. Same result. Did you boot Windows into its safe mode with networking to check if the .exe runs in safe mode? Don't know if the installer will run in safe mode or not. If it uses MSI then probably not; however, it might do the full installer retrieve, like into the %temp% folder where you can copy it out, before attempting to do the install. I'd also try downloading and installing with your security software (firewall, anti-virus, anti-malware, etc) all temporarily disabled. Tried with AV disabled, too. Same result. DC |
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Can't Connect to the Macrium Reflect servers
On Sat, 16 Jun 2018 18:32:05 -0400, Big Al wrote:
On 06/16/2018 05:19 PM, wrote: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? Thanks, DC And to answer your last question about 64/32 bit. Your OS is 32 bit so you can ONLY run 32 bit programs. Thanks, DC |
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Can't Connect to the Macrium Reflect servers
On Sun, 17 Jun 2018 05:01:16 +0100, "J. P. Gilliver (John)"
wrote: In message , writes: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. [] I can't help with the downloading questions; if I was making a version for a friend, I'd probably not bother with the downloads, but make it from whatever I already had (either make the CD from the CD-making parts of Macrium, or just copy the CD); however, obviously, this would _not_ be the latest. Also, The target computer is a Lenovo IdeaPad. It says it has a x64 processor and a 32-bit OS (Win 10). Is 32-bit software the right choice? [] AIUI: it depends how you intend (or intend to instruct your friend) to _use_ Macrium. If the intention is to run Macrium from within Windows when making images, then, given that the OS is 32-bit, the Macrium will have to be 32-bit. If, as I do, you (or your friend) always intend to run Macrium to make images by booting from the CD (you _are_ of course going to make/instruct your friend to make a CD, of course!), then, on a system with 64-bit hardware, I think you can use either the 32- or the 64-bit Macrium; presumably there are some slight - maybe speed - advantages to using the latter (otherwise I can't see why both would exist). Personally, I always make my images by booting from the CD, for two reasons: (a) I feel happier _not_ making an image of an OS from that OS actually running; (b) it reassures me that my CD still works, so I do not have to discover that it has failed when I actually need it. However, plenty of people _do_ use the software from a running system, apparently without problems, so my reason (a) is not strong. Interesting. Thanks. DC |
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Can't Connect to the Macrium Reflect servers
DennyCrane wrote:
VanguardLH wrote: Did you boot Windows into its safe mode with networking to check if the .exe runs in safe mode? Don't know if the installer will run in safe mode or not. If it uses MSI then probably not; however, it might do the full installer retrieve, like into the %temp% folder where you can copy it out, before attempting to do the install. Did this fail, too? Are you using a firewall (other than the one included in Windows)? Look at the contents of the 'hosts' file to check the target host is getting blocked, or just rename the 'hosts' file, say, to 'hosts.OLD', purge the local DNS cache (ipconfig.exe /flushdns), and then try to run the program. Use a network monitor (e.g., SysInternals' TCPview) to see to where the ..exe is trying to connect. Then open a command shell and do a traceroute (tracert hostname) to see if you can actually get a route between the endpoints (your host and theirs). If you cannot reach the target host then neither will the .exe program. |
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Can't Connect to the Macrium Reflect servers
On Mon, 18 Jun 2018 11:57:24 -0500, wrote:
On Sat, 16 Jun 2018 16:19:17 -0500, wrote: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. snip for brevity DC I was able to get the files I wanted using my #2 Win 7 PC connected to the same Internet connection I use daily with my #1 PC. Seems the problem is in my #1 PC. I don't know what the cause of the error I got when running ReflectDLHF.exe. Hear's a capture of it. https://imgur.com/a/OKFQS9c Any help appreciated. DC |
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Can't Connect to the Macrium Reflect servers
wrote:
On Mon, 18 Jun 2018 11:57:24 -0500, wrote: On Sat, 16 Jun 2018 16:19:17 -0500, wrote: Here we go again. I want to download the latest Marcrim Reflect Free (full installer and PE, if possible) to install on a friends computer. I have ReflectDLHF.exe downloader file from Major Geeks (tried from MR as well). Keep getting the following message: "The download agent could not connect to the Macrium Reflect servers for download options" and: "The system cannot find the file specified." Tried running as Admin too, but no help. snip for brevity DC I was able to get the files I wanted using my #2 Win 7 PC connected to the same Internet connection I use daily with my #1 PC. Seems the problem is in my #1 PC. I don't know what the cause of the error I got when running ReflectDLHF.exe. Hear's a capture of it. https://imgur.com/a/OKFQS9c Any help appreciated. DC Firewall ? AV with its own Firewall concept ? A DNS problem ? Does your web browser work with www.macrium.com ? Does "nslookup updates.macrium.com" return a number like 5.159.225.27 ? Use a Command Prompt window by running "cmd.exe" etc. How many pieces of "protective" software are loaded on the computer ? Would one of them be interfering ? Paul |
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