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#1
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can't see my laptop in the workgroup
Hoping someone can lend some troubleshooting advice. I
have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? |
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#2
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#3
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#4
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#5
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#6
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#7
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#8
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#9
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 09:03:08 -0700, "Seth Weinstock"
wrote: Hoping someone can lend some troubleshooting advice. I have an XP Home desktop and and XP Pro laptop both running on my network (Netgear 802.11b router). The laptop connects via 802.11b. I had added them both to a common workgroup and had set up shared directories on each which were viewable from both systems. However, as of around a week ago, I couldn't access my desktop machine from the laptop - the network resource disappeared. I could ping each device from the other but could not re-establish the shared folders. I tried straight from the Run box (\\servername\share and \\ip address\share) but nothing worked. I could see the laptop from my desktop but not the otherway around. I removed the laptop from the workgroup and re-added it but still nothing. I can't even see the laptop in the workgroup when i'm on the laptop eventhough it finds the workgroup (shows no machines in the workgroup). This should be easy but i'm about to give up. any thoughts? Seth, Do any of the computers have a software firewall (ICF or third party)? If so, you need to configure them for file sharing, by opening ports TCP 139, 445 and UDP 137, 138, 445, and / or by identifying the other computers as present in the Local (Trusted) zone. Firewall configurations are a very common cause of (network) browser problems like yours. On the XP Pro computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. If SFS is disabled, check the Local Security Policy (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". If you set the Local Security Policy to "Guest only", make sure that the Guest account is enabled, and has an identical, non-blank, password on all computers. If "Classic", setup and use a common account with identical, non-blank, password on all computers. If no solution yet, provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#10
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#11
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#12
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#13
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#14
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#15
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can't see my laptop in the workgroup
On Wed, 28 Apr 2004 12:43:44 -0700, "Seth Weinstock"
wrote: Chuck, thanks for the reply. I disabled my personal firewalls after setting up my Netgear router/firewall so that's not the issue. Simple File Sharing is enabled (and recall that file sharing was working up to a week ago). As such, I'm attaching the ipconfig info with the MAC addresses truncated for security reasons: SNIP diagnostic data Seth, What personal firewalls did you disable? Many third party firewalls are known (and I have advised in problems) to not being successfully disabled. You have to re enable, then either un install (carefully, following procedures provided by the vendor), or configure as noted above for file sharing. If SFS is currently disabled, then that won't be part of your problem. But if you were to note that it had been mysteriously enabled, this would not be the first time. And then you would need to check the LSP. And BTW, the MAC address (as is occasionally noted in various other discussions in these forums) is relevant only on the physical LAN segment that the computer in question is connected. MAC addresses do not route. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
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