If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
DVD Burner and DVD-ROM Problems!!
I have a Dell Dimension 8200 computer with windows XP Prof that has worked
very well except for a few problems here and there that always have ended up being minor. However, I am pulling my hair with what appears to be the first serious problem with this computer. Up until about two weeks ago, I was able to use the Sony DRU 510A Burner and DVD-ROM NEC 5800 reader without any difficulty. I could put in a burned DVD+R media, (that had the V2i Protector Desktop Edition backup files of C:\ drive), in the Sony unit and accomplish a file verify in about sixteen minutes. I could also put a burned data DVD+R or CD-R media in the NEC unit and the window would open almost immediately to show the folders and files, after clicking on the unit Icon. I should note that my C: drive is approximately 6gbs in size. Now, I have some urgent concern as to what is happening in the last few days. On the Sony unit, the file verify for the V2i backup files takes approximately forty minutes to complete (it will finally successfully verify) and a data DVD+R and CD-R read attempt will hesitate for at least nine to ten seconds before opening a window to show the folders and files, after clicking on the Sony Icon. The NEC unit will now not even recognize the V2i backup DVD+R media (a message will pop up and ask to insert disk, even though disk is in the unit), and for the data DVD+R and CD-R media, it will take at least ten to twelve seconds for a window to open to see the folders and files. I have accomplished the following trouble shooting so far but with no luck. First, I ran a full scan with NAV 2004 and AdAware SE with the latest definitions for both programs. I also check daily for updates for BoClean. Secondly, I took two DVD V2i backup media (different dates of burn) and four data DVD+R and CD-R media to a neighbors computer (same computer setup as mine) and all of the media work flawlessly in his SONY DRU 510A unit and NEC 5800 unit. The V2i file verify took approximately fifteen minutes and the data media opened almost immediately. So I think I eliminated any media problem that might be with my burned media. Third, I ran the MS SFC and it did not show any file replacements and then ran both checkdsk and defrag with no problem. Forth, I went to Device Manager, deleted the NEC 5800 unit, rebooted and windows again correctly identified the unit. Fifth, I thought maybe it could be a defective data flat cable on the secondary channel and so replaced the existing one with a new one, but still no luck. Six, I decided it was time for a new burner (Sony DRU 540A), replaced the Sony 510, but still no luck. Seventh, as a "just in case," effort, I went ahead and updated the V2i Protector program to the latest version (2.04), but still no luck. I went back to my records to see what I had done on my computer approximately two weeks ago, and found that I had installed the new AdAware SE Plus version and the MS04-025- Cumulative Security Update for IE 6 Service Pack 1. So I uninstalled the AdAware SE and still no luck! At this point, I am reluctant to uninstall the IE Security Update, however I did notice that the day after installing this update, I start getting a lot of DCOM errors with the EventID of either 10005 or 10010. Before this install, I did not see any DCOM errors. If anyone has any recommended suggestions, I would sure appreciate the information. I called Dell and it was suggested that I may want to reinstall windows XP, but I declined, thinking that might be a bit too severe at this point in time. I should note that my most urgent concern for now, is how dependable (maybe undependable) my Image backup and restore capability may be since I am having problems with both units. Thanks for any help, Sam. |
Ads |
#3
|
|||
|
|||
DVD Burner and DVD-ROM Problems!!
Thanks for your reply. I am going to do some further trouble shooting this
weekend. I will uninstall NAV 2004 because there has been some recent updates and one or more have caused problems for some people (I don't have any known problems with NAV at this time, but will try the uninstall just in case. I will also uninstall Zone Alarm Plus as well and see if that helps. If that does not help, will then install the windows XP SP2 and see if that helps. If I have any success, will post back to the newsgroup. Sam "t.cruise" wrote in message ... A client with a DELL system had similar problems with his CD-RW at about the same time that you did. I looked at the updates in Control Panel/ Add or Remove Programs at that time, and saw 5 recent (recent for that time) hotfixes (Windows Updates) that unlike the previous updates were followed by (SP2). This was not part of an SP2 beta update. These were the usual auto-updates, but those five had their numbers followed by (SP2). Thinking that uninstalling one or more of those updates might solve the CD and CD-RW problems, I clicked the Remove button. Unlike any other Hotfix/Updates each of those 5 Hotfixes brought up a window that said if I chose to uninstall the update, that there could be problems, and there was a long list of programs that I was told might not run, or might not function properly. So, that stopped me dead in my tracks from uninstalling any of those 5 Updates, one or more of which probably caused the problems. The client, who doesn't really do much with his system, agreed to wait until something else, that he really used such as IE or OE had a problem, that he'd live with the CD-RW problems. If it were my system, I would have done a clean install, turned off the auto-update, installed a decent firewall and AV program, and let the system live out it's life with the CD and CD-RW drives functioning correctly. (Yes I tried other fixes, uninstalling/reinstalling the drivers, and CD burning software, removing the drives from the Device Manager, and allowing them to be detected etc.) I'm doing just fine with no Windows XP updates. I don't do wireless, and the SP2 security updates are taken care of by third party utilities that I'm using. When I get my next system, SP2 will already be installed, and hopefully the maker of the PC will have tested all the components/drivers/software bundled for SP2 compatibility. At this time, I would NOT want to have to do a clean install because of an SP2 problem that can't be fixed any other way. -- T.C. Remove [NoSpam] to reply "Sam" wrote in message ... I have a Dell Dimension 8200 computer with windows XP Prof that has worked very well except for a few problems here and there that always have ended up being minor. However, I am pulling my hair with what appears to be the first serious problem with this computer. Up until about two weeks ago, I was able to use the Sony DRU 510A Burner and DVD-ROM NEC 5800 reader without any difficulty. I could put in a burned DVD+R media, (that had the V2i Protector Desktop Edition backup files of C:\ drive), in the Sony unit and accomplish a file verify in about sixteen minutes. I could also put a burned data DVD+R or CD-R media in the NEC unit and the window would open almost immediately to show the folders and files, after clicking on the unit Icon. I should note that my C: drive is approximately 6gbs in size. Now, I have some urgent concern as to what is happening in the last few days. On the Sony unit, the file verify for the V2i backup files takes approximately forty minutes to complete (it will finally successfully verify) and a data DVD+R and CD-R read attempt will hesitate for at least nine to ten seconds before opening a window to show the folders and files, after clicking on the Sony Icon. The NEC unit will now not even recognize the V2i backup DVD+R media (a message will pop up and ask to insert disk, even though disk is in the unit), and for the data DVD+R and CD-R media, it will take at least ten to twelve seconds for a window to open to see the folders and files. I have accomplished the following trouble shooting so far but with no luck. First, I ran a full scan with NAV 2004 and AdAware SE with the latest definitions for both programs. I also check daily for updates for BoClean. Secondly, I took two DVD V2i backup media (different dates of burn) and four data DVD+R and CD-R media to a neighbors computer (same computer setup as mine) and all of the media work flawlessly in his SONY DRU 510A unit and NEC 5800 unit. The V2i file verify took approximately fifteen minutes and the data media opened almost immediately. So I think I eliminated any media problem that might be with my burned media. Third, I ran the MS SFC and it did not show any file replacements and then ran both checkdsk and defrag with no problem. Forth, I went to Device Manager, deleted the NEC 5800 unit, rebooted and windows again correctly identified the unit. Fifth, I thought maybe it could be a defective data flat cable on the secondary channel and so replaced the existing one with a new one, but still no luck. Six, I decided it was time for a new burner (Sony DRU 540A), replaced the Sony 510, but still no luck. Seventh, as a "just in case," effort, I went ahead and updated the V2i Protector program to the latest version (2.04), but still no luck. I went back to my records to see what I had done on my computer approximately two weeks ago, and found that I had installed the new AdAware SE Plus version and the MS04-025- Cumulative Security Update for IE 6 Service Pack 1. So I uninstalled the AdAware SE and still no luck! At this point, I am reluctant to uninstall the IE Security Update, however I did notice that the day after installing this update, I start getting a lot of DCOM errors with the EventID of either 10005 or 10010. Before this install, I did not see any DCOM errors. If anyone has any recommended suggestions, I would sure appreciate the information. I called Dell and it was suggested that I may want to reinstall windows XP, but I declined, thinking that might be a bit too severe at this point in time. I should note that my most urgent concern for now, is how dependable (maybe undependable) my Image backup and restore capability may be since I am having problems with both units. Thanks for any help, Sam. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/2004 |
Thread Tools | |
Display Modes | |
|
|