If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
image fax problem
One of our client trying to send a mass fax through our CRM program (CoRMos).
The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Windows XP/Outlook 2003 as client. However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all. We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance |
Ads |
#2
|
|||
|
|||
image fax problem
This is pure speculation on my part, since I do not know how your "CRM"
application program works. A fax format page is in the general form of a graphics page, and is on a page basis. The text is also in graphics format, as are all the contents of a page. The picture has a graphics format as well, and must be converted to the fax graphics format. The application program knows the difference between text in windows format and a picture in a standard graphics format. The conflict seems to be that the "CRM" program does not correctly interpret the output format of Outlook. This assumes that the message containing the mixed content might be sent and received as email, then displayed correctly if it went Outlook to Outlook, or a compatable email program. Logically, the "CRM" application should recognize the Outlook coding that determines where the graphic should be placed and place the graphic accordingly. This is what is not happening. I would think that the graphic file size should likely not exceed the size (DPI, pixels, etc) that is used by standard fax formats, since it is to be converted to a fax format. Some of the really old DOS fax programs had command line utilities that were used to convert standard format pictures to a fax compatible format. As I remember the resulting output file represented a fax page when merged into a multipage fax document. Traditionally, fax programs use a pseudo printer driver to accept output from a windows application, as if the fax program were a physical printer. The output is converted by the fax driver to a fax compatable format, stored, and eventually sent as a fax. I use a version of Outlook Express (no longer supported by MS) that permits me to use settings that prevent execution of imbedded code in an email, and will only display standard ascii text without user action. Outlook is configured, and I can use it when the need arises. "egimis" .(donotspam) wrote in message ... One of our client trying to send a mass fax through our CRM program (CoRMos). The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Windows XP/Outlook 2003 as client. However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all. We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance |
#3
|
|||
|
|||
image fax problem
Do not multipost.
The Fax Service has no rendering ability. Attachments must have a printto verb defined for the file type so they can be rendered. -- Russ Valentine [MVP-Outlook] "egimis" .(donotspam) wrote in message ... One of our client trying to send a mass fax through our CRM program (CoRMos). The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Windows XP/Outlook 2003 as client. However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all. We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance |
#4
|
|||
|
|||
image fax problem
What multipost?
"Russ Valentine [MVP-Outlook]" wrote in message ... Do not multipost. The Fax Service has no rendering ability. Attachments must have a printto verb defined for the file type so they can be rendered. -- Russ Valentine [MVP-Outlook] "egimis" .(donotspam) wrote in message ... One of our client trying to send a mass fax through our CRM program (CoRMos). The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Windows XP/Outlook 2003 as client. However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all. We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance |
#5
|
|||
|
|||
image fax problem
egimis multiposted to other fax groups.
-- Russ Valentine [MVP-Outlook] "Chuck" wrote in message ... What multipost? "Russ Valentine [MVP-Outlook]" wrote in message ... Do not multipost. The Fax Service has no rendering ability. Attachments must have a printto verb defined for the file type so they can be rendered. -- Russ Valentine [MVP-Outlook] "egimis" .(donotspam) wrote in message ... One of our client trying to send a mass fax through our CRM program (CoRMos). The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Windows XP/Outlook 2003 as client. However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all. We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Outlook Express 6 and Acronis True Image Problem | Jack Gillis | General XP issues or comments | 7 | May 9th 06 11:49 AM |
Intermittent pausing problem with our XP image. | [email protected] | Windows XP Help and Support | 0 | September 26th 05 04:00 PM |
Ghost 9 DVD Image Problem | Gmichael | General XP issues or comments | 4 | May 28th 05 06:24 PM |
PowerQuest Drive Image 7.0.3 Problem | Chris Forecast | General XP issues or comments | 15 | December 26th 04 10:01 PM |
Problem copying or moving folders/files (mp3s) after XP clean install-- permissions help | Pegasus \(MVP\) | Windows XP Help and Support | 0 | December 23rd 04 05:49 AM |