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#1
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"Serious Error" on startup
I have a system that we have just reinstalled WinXP Home SP1 onto. Clean
install, only needed to salvage some documents and internet favorites. System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400 CPU. While I had the system here, ran beautifully. Attached was an HP K60, and standard PS/2 keyboard and mouse. Returned to owner, who has the MS Internet USB Keyboard. After installing the keyboard in safe mode, we now get a Serious Error has occured screen just after the system seems to stabilize within XP. The details are as follows: BCCode: 1000007e BCP1: C0000005 BCP2: 804EDBDB BCP3: F8BFFAA8 BCP4: F8BFF7A8 OSVer: 5_1_2600 SP: 1_0 Product: 768_1 I cannot find any details within this screen to indicate what specifically is generating this message. It just started appearing after the USB keyboard was attached. The keyboard seems to be a few years old, so I am (my bad) assuming XP SP1 knows about it. What is this error message telling me, other than the obvious? |
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#2
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"Serious Error" on startup
By "installing the (USB) keyboard" do you mean you installed the drivers
first? r. "-" wrote in message ... I have a system that we have just reinstalled WinXP Home SP1 onto. Clean install, only needed to salvage some documents and internet favorites. System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400 CPU. While I had the system here, ran beautifully. Attached was an HP K60, and standard PS/2 keyboard and mouse. Returned to owner, who has the MS Internet USB Keyboard. After installing the keyboard in safe mode, we now get a Serious Error has occured screen just after the system seems to stabilize within XP. The details are as follows: BCCode: 1000007e BCP1: C0000005 BCP2: 804EDBDB BCP3: F8BFFAA8 BCP4: F8BFF7A8 OSVer: 5_1_2600 SP: 1_0 Product: 768_1 I cannot find any details within this screen to indicate what specifically is generating this message. It just started appearing after the USB keyboard was attached. The keyboard seems to be a few years old, so I am (my bad) assuming XP SP1 knows about it. What is this error message telling me, other than the obvious? |
#3
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"Serious Error" on startup
I had the system boot into safe mode, then I connected the keyboard so it
could "install" it, then when it finished, I rebooted normally. Hope that helps, Dan "namniar" this@that wrote in message ... By "installing the (USB) keyboard" do you mean you installed the drivers first? r. "-" wrote in message ... I have a system that we have just reinstalled WinXP Home SP1 onto. Clean install, only needed to salvage some documents and internet favorites. System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400 CPU. While I had the system here, ran beautifully. Attached was an HP K60, and standard PS/2 keyboard and mouse. Returned to owner, who has the MS Internet USB Keyboard. After installing the keyboard in safe mode, we now get a Serious Error has occured screen just after the system seems to stabilize within XP. The details are as follows: BCCode: 1000007e BCP1: C0000005 BCP2: 804EDBDB BCP3: F8BFFAA8 BCP4: F8BFF7A8 OSVer: 5_1_2600 SP: 1_0 Product: 768_1 I cannot find any details within this screen to indicate what specifically is generating this message. It just started appearing after the USB keyboard was attached. The keyboard seems to be a few years old, so I am (my bad) assuming XP SP1 knows about it. What is this error message telling me, other than the obvious? |
#4
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"Serious Error" on startup
"-" wrote:
I have a system that we have just reinstalled WinXP Home SP1 onto. Clean install, only needed to salvage some documents and internet favorites. System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400 CPU. While I had the system here, ran beautifully. Attached was an HP K60, and standard PS/2 keyboard and mouse. Returned to owner, who has the MS Internet USB Keyboard. After installing the keyboard in safe mode, we now get a Serious Error has occured screen just after the system seems to stabilize within XP. The details are as follows: BCCode: 1000007e BCP1: C0000005 BCP2: 804EDBDB BCP3: F8BFFAA8 BCP4: F8BFF7A8 OSVer: 5_1_2600 SP: 1_0 Product: 768_1 I cannot find any details within this screen to indicate what specifically is generating this message. It just started appearing after the USB keyboard was attached. The keyboard seems to be a few years old, so I am (my bad) assuming XP SP1 knows about it. What is this error message telling me, other than the obvious? See MVP Jim Eshelman's STOP errors page at http://www.aumha.org/win5/kbestop.htm and click on the "7E: System Thread..." link in the left side column. Is USB keyboard support enabled in the System BIOS setup? It may be called "legacy USB devices" or similar. Does the problem disappear if the USB keyboard is removed and a regular PS/2 keyboard connected instead? Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much." |
#5
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"Serious Error" on startup
Problem is less intermittent with PS/2 keyboard attached. Bios setting is
for Kybd/Mouse/Floppy for legacy USB. I am looking into the Event Viewer for hints as to what is going on, as well. I cannot find references to when the "Serious Error" happens, but there is a bugcheck that is causing the machine to reboot. I need to get the minidump info and see if it hints at any causes. "Ron Martell" wrote in message ... "-" wrote: I have a system that we have just reinstalled WinXP Home SP1 onto. Clean install, only needed to salvage some documents and internet favorites. System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400 CPU. While I had the system here, ran beautifully. Attached was an HP K60, and standard PS/2 keyboard and mouse. Returned to owner, who has the MS Internet USB Keyboard. After installing the keyboard in safe mode, we now get a Serious Error has occured screen just after the system seems to stabilize within XP. The details are as follows: BCCode: 1000007e BCP1: C0000005 BCP2: 804EDBDB BCP3: F8BFFAA8 BCP4: F8BFF7A8 OSVer: 5_1_2600 SP: 1_0 Product: 768_1 I cannot find any details within this screen to indicate what specifically is generating this message. It just started appearing after the USB keyboard was attached. The keyboard seems to be a few years old, so I am (my bad) assuming XP SP1 knows about it. What is this error message telling me, other than the obvious? See MVP Jim Eshelman's STOP errors page at http://www.aumha.org/win5/kbestop.htm and click on the "7E: System Thread..." link in the left side column. Is USB keyboard support enabled in the System BIOS setup? It may be called "legacy USB devices" or similar. Does the problem disappear if the USB keyboard is removed and a regular PS/2 keyboard connected instead? Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much." |
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