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#1
January 8th 04, 04:24 PM
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Acrobat 6. (or others) trying to re-install Windows Messenger
HELP!
I recently upgraded to XP. I uninstalled Windows Messenger without difficulty. I installed Acrobat Reader 6. Now whenever I try to read a pdf or start the program, Acrobat starts the installation for Windows Messenger 5.0 and it will not load if I cancel the messenger installation. Has this happened with other programs? How do I stop it? 
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#2
January 8th 04, 04:24 PM
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Acrobat 6. (or others) trying to re-install Windows Messenger
Greetings,
You can use the Windows Installer CleanUp Utility to fix this. First, download the Windows Installer Cleanup Utility: http://download.microsoft.com/downlo...-US/msicuu.exe Run and install the program after you've downloaded it. After the setup is complete, click Start, then Programs (All Programs if you're using XP), then Windows Install Clean Up. Click Windows Messenger 5.0 and then click 'Remove'. Click 'OK' to the warning message that comes up. Also, you may need to recreate some Messenger shortcuts (you'll find Windows Messenger in \Program Files\Messenger\msmsgs.exe). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "roadsalsa" wrote in message ... HELP! I recently upgraded to XP. I uninstalled Windows Messenger without difficulty. I installed Acrobat Reader 6. Now whenever I try to read a pdf or start the program, Acrobat starts the installation for Windows Messenger 5.0 and it will not load if I cancel the messenger installation. Has this happened with other programs? How do I stop it?
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#3
January 8th 04, 04:24 PM
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Acrobat 6. (or others) trying to re-install Windows Messenger
Thanks!
-----Original Message----- Greetings, You can use the Windows Installer CleanUp Utility to fix this. First, download the Windows Installer Cleanup Utility: http://download.microsoft.com/downlo...ce2000pro/util 20/1/NT4/EN-US/msicuu.exe Run and install the program after you've downloaded it. After the setup is complete, click Start, then Programs (All Programs if you're using XP), then Windows Install Clean Up. Click Windows Messenger 5.0 and then click 'Remove'. Click 'OK' to the warning message that comes up. Also, you may need to recreate some Messenger shortcuts (you'll find Windows Messenger in \Program Files\Messenger\msmsgs.exe). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "roadsalsa" wrote in message ... HELP! I recently upgraded to XP. I uninstalled Windows Messenger without difficulty. I installed Acrobat Reader 6. Now whenever I try to read a pdf or start the program, Acrobat starts the installation for Windows Messenger 5.0 and it will not load if I cancel the messenger installation. Has this happened with other programs? How do I stop it? .
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#4
January 8th 04, 04:24 PM
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Acrobat 6. (or others) trying to re-install Windows Messenger
Hi,
You're very welcome =). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com wrote in message ... Thanks! -----Original Message----- Greetings, You can use the Windows Installer CleanUp Utility to fix this. First, download the Windows Installer Cleanup Utility: http://download.microsoft.com/downlo...ce2000pro/util 20/1/NT4/EN-US/msicuu.exe Run and install the program after you've downloaded it. After the setup is complete, click Start, then Programs (All Programs if you're using XP), then Windows Install Clean Up. Click Windows Messenger 5.0 and then click 'Remove'. Click 'OK' to the warning message that comes up. Also, you may need to recreate some Messenger shortcuts (you'll find Windows Messenger in \Program Files\Messenger\msmsgs.exe). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "roadsalsa" wrote in message ... HELP! I recently upgraded to XP. I uninstalled Windows Messenger without difficulty. I installed Acrobat Reader 6. Now whenever I try to read a pdf or start the program, Acrobat starts the installation for Windows Messenger 5.0 and it will not load if I cancel the messenger installation. Has this happened with other programs? How do I stop it? .
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