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Windows Update - not working - help!!!
Hi to everyone
I have just built my first PC with a lot of help from a friend. I have updated all hardware drivers, got an internet connection working, and when I try to update windows using the Windows Update website, internet explorer just freezes up before it gets to load the page. The same happens if I try to update using Help and Support Center within Windows. What am I doing wrong?? Could it be my antivirus, or the wireless router?? I have a Netgear DG834G wireless router, Netgear WG111 USB wireless adapter, F Secure Internet Security 2005 as my antivirus. Does anyone have any ideas, can anyone help??? Many thanks |
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#2
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Try: http://www.updatexp.com/0x800A138F.html
"Bigweed" wrote in message ... Hi to everyone I have just built my first PC with a lot of help from a friend. I have updated all hardware drivers, got an internet connection working, and when I try to update windows using the Windows Update website, internet explorer just freezes up before it gets to load the page. The same happens if I try to update using Help and Support Center within Windows. What am I doing wrong?? Could it be my antivirus, or the wireless router?? I have a Netgear DG834G wireless router, Netgear WG111 USB wireless adapter, F Secure Internet Security 2005 as my antivirus. Does anyone have any ideas, can anyone help??? Many thanks |
#3
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Bigweed wrote:
Hi to everyone I have just built my first PC with a lot of help from a friend. I have updated all hardware drivers, got an internet connection working, and when I try to update windows using the Windows Update website, internet explorer just freezes up before it gets to load the page. The same happens if I try to update using Help and Support Center within Windows. What am I doing wrong?? Could it be my antivirus, or the wireless router?? I have a Netgear DG834G wireless router, Netgear WG111 USB wireless adapter, F Secure Internet Security 2005 as my antivirus. Does anyone have any ideas, can anyone help??? Many thanks=20 If you are getting thru to other sites, I would not think it's related = to your router or adapter. One big thing to keep in mind, even if you have broadband/cable, is that = it does take time to get the full page at Windows Update. You'rte using version 5 of Windows Update, and that does take a good = while to do its full scanning. One thing you can clarify is: how far do you get into the page --- = before the freeze. Look for file WindowsUpdate.log in your C:\Windows folder ( or it may = be C:\WINNT on your system). =20 Use Notepad or Wordpad to open & view contents. Scan down to the very = bottom. Copy the set of lines for that last session-date & paste back = into a reply in here. --=20 Maurice N MVP Windows - Shell / User ----- |
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