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Cannot clear ARP cache
Sorry, this is also posted in 24hoursupport.helpdesk. I don't usually
double post but I have just found this NG and it seems more appropriate to post here. A friend asked me to check out his computer (XP, SP3) as he could no longer access the internet. Most of his Anti-malware programs were out of date, so I downloaded the current definition updates on my machine (also new programs like SuperAntiSpyware and Spybot S&D), saved them to disc and installed on his machine. Each found loads of malware and I continued running them until all reported a clean bill of health. Connected my Ethernet cable to his machine and LAN showed as "connected". However, I still couldn't browse (with IE7 or Firefox). Tried "Repair" and got the error message "Cannot clear ARP cache". Did some checking and the advice was to "Run" : netsh interface ip delete arpcache Tried this a couple of times but the "black" box appeared for a second or two and then closed. Does this need to be run in safe mode? Could some of the anti-nasty programs be blocking it? Or, can anybody please suggest another solution? |
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