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Browser crashes
I have a persistent problem that I'm unable to solve. After browsing the
internet for several minutes (the amount of time varies), my browser crashes. I don't get an error message, I just a a message that says "alert - www.google.com (or whatever site I try to go to) could not be found. Please check the name and try again." The browser won't connect to any new page and it won't return me to my home page. This happens with Internet Explorer, Firefox and Opera so I figure it is a Windows problem and not a browser problem. To get the browser working again, I have to close it and then re-open it several times or, in some cases, I have to close my internet connection and dial-up again. I am running Windows XP Home Edition. I'm also running the free versions of Zone Alarm and AVG anti-virus. I also run Ad-Aware and Spybot every week. Can anyone help with this? Thanks. |
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"Husky" wrote: On Fri, 1 Apr 2005 15:45:05 -0800, "Mr. Bill22" Mr. wrote: I have a persistent problem that I'm unable to solve. After browsing the internet for several minutes (the amount of time varies), my browser crashes. I don't get an error message, I just a a message that says "alert - www.google.com (or whatever site I try to go to) could not be found. Please check the name and try again." The browser won't connect to any new page and it won't return me to my home page. This happens with Internet Explorer, Firefox and Opera so I figure it is a Windows problem and not a browser problem. To get the browser working again, I have to close it and then re-open it several times or, in some cases, I have to close my internet connection and dial-up again. I am running Windows XP Home Edition. I'm also running the free versions of Zone Alarm and AVG anti-virus. I also run Ad-Aware and Spybot every week. Can anyone help with this? Thanks. Yeah put a timer on how long it takes for you boot up, connect to the web, and appearance of the 1st alert. Or just check and see if you don't have something in the network connections setup to timeout after xx minutes if connection is not used anymore.. to troubleshoot, run online and disable all programs running 1 by one till you get past the xx time limit till you no longer have access. Then you'll at least know which program is disconnecting you. Or think back to which one you installed or fiddled with last before this started happening. check for some sort of hotkey in ZA or avg or Adaware that you're sitting there turning off. I would give you the exact steps, but for some reason when I select the advanced tab on the active or inactive profile, it closes and sends off an error report to M$. It should be accessible offline. -- more pix @ http://members.toast.net/cbminfo/index.html Hi, Husky, thanks for trying to help. I've checked all the internet connection settings I can find and I don't see anything out of line. The auto-disconnect time setting is "never." Also, I don't really think I'm being disconnected. I can still check email and I still see a "connected" icon at the bottom of my screen. As for how long before the problem occurs, as I said it varies. Sometimes it occurs with in a couple of minutes, and sometimes I can go for a half-hour or so before anything happens. I checked the help topics for AVG and Zone Alarm and didn't see anything about hot keys. I don't think there are any. You suggested shutting off programs one at a time. I hit control-alt-delete and there are a whole bunch of processes running, but most of the names are jibberish to me. I'm leary of turning off things I don't understand. Any other suggestions? Thanks. |
#4
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"Mr. Bill22" Mr. wrote in message
I have a persistent problem that I'm unable to solve. After browsing the internet for several minutes (the amount of time varies), my browser crashes. I don't get an error message, I just a a message that says "alert - www.google.com (or whatever site I try to go to) could not be found. Please check the name and try again." The browser won't connect to any new page and it won't return me to my home page. This happens with Internet Explorer, Firefox and Opera so I figure it is a Windows problem and not a browser problem. To get the browser working again, I have to close it and then re-open it several times or, in some cases, I have to close my internet connection and dial-up again. I am running Windows XP Home Edition. I'm also running the free versions of Zone Alarm and AVG anti-virus. I also run Ad-Aware and Spybot every week. Can anyone help with this? Thanks. First eliminate any spyware. What You Should Know About Spyware http://www.microsoft.com/athome/secu...ssoftware.mspx CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before you try to remove spyware using any of these programs , download a copy of LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows versions) http://www.cexx.org/lspfix.htm Winsockfix for W95, W98, ME, NT, 2000, XP http://www.tacktech.com/pub/winsockfix/WinsockFix.zip Directions he http://www.tacktech.com/display.cfm?ttid=257 WinXP: Get WinSockxpFix http://www.spychecker.com/program/winsockxpfix.html How to Reset Internet Protocol (TCP/IP) in Windows XP http://support.microsoft.com/kb/299357 In WinXP SP2: You can fix Winsock by going to Start | Run and typing CMD In the command window type netsh winsock reset See Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated with the program's update function before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available he http://www.intermute.com/products/cwshredder **Post your HijackThis log to http://forums.spywareinfo.com/ http://forums.tomcoyote.org/ http://castlecops.com/forum67.html http://www.wilderssecurity.com/ or the Spyware forum at http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. See this link for information about malwa http://arstechnica.com/articles/paedia/malware.ars If nothing there helps, please post back to this thread. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx http://defendingyourmachine.blogspot.com/ |
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