DVD Drive

I need help figuring out why my dvd drive doesn't recognize a dvd.

More info req'd: age of DVD drive, what type blank/written DVD, ERROR
messages, OS, etc.
--
Mad Mike


"CCCRAM" wrote:

I need help figuring out why my dvd drive doesn't recognize a dvd.

CCCRAM wrote:
:: I need help figuring out why my dvd drive doesn't recognize a dvd.


Resources for troubleshooting DVD problems in Windows XP
http://support.microsoft.com/kb/308012

or:
http://www.google.com.au/search?q=dv...vds&hl=en&sa=2

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I received a
dvd disc and tried to install it but the drive doesn't recognize it. I tried
a music cd and it recognized it fine. I tried the dvd in a laptop and it
recognized it fine. When I called the Magellan support line (not very
helpful) they said I had service pack 3 on my computer and this dvd needs
service pack 2. Doesn't make sense to me.

CCCRAM

"Mick Murphy" wrote:

More info req'd: age of DVD drive, what type blank/written DVD, ERROR
messages, OS, etc.
--
Mad Mike


"CCCRAM" wrote:

I need help figuring out why my dvd drive doesn't recognize a dvd.

CCCRAM;1459582 Wrote:
Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I
received a
dvd disc and tried to install it but the drive doesn't recognize it. I
tried
a music cd and it recognized it fine. I tried the dvd in a laptop and
it
recognized it fine. When I called the Magellan support line (not very

helpful) they said I had service pack 3 on my computer and this dvd
needs
service pack 2. Doesn't make sense to me.

CCCRAM


maybe at SP3 not have format which support the magellan GPS sofware /
file.
or you not have program in your SP3 which support format from
magellan.
thats the case.




--
lebay

"CCCRAM" wrote in message
...
Its pretty simple...
I have a Magellan gps and I recently purchased a map update. I received a
dvd disc and tried to install it but the drive doesn't recognize it. I
tried
a music cd and it recognized it fine. I tried the dvd in a laptop and it
recognized it fine. When I called the Magellan support line (not very
helpful) they said I had service pack 3 on my computer and this dvd needs
service pack 2. Doesn't make sense to me.

CCCRAM

"Mick Murphy" wrote:

More info req'd: age of DVD drive, what type blank/written DVD, ERROR
messages, OS, etc.
--
Mad Mike


"CCCRAM" wrote:

I need help figuring out why my dvd drive doesn't recognize a dvd.

See if your drive can read a different DVD (not a music CD).

I'd check the Magellan web site, as their support line wasn't helpful, but
presumably what they were saying was, "You need to have [at least] XP SP2;
you've got SP3, so that's fine." Anyway, service pack level has no bearing
on your drive's ability to read a data DVD.