If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
The data is invalid
I built this computer about a year ago. It had no parallel port so I was
unable to install the printer I had at the time as it was older and P-port only. I just bought a new combo printer (Canon MX330) that is USB only and tried to install it. I received the following message: Cannot Install Hardware. An Error Occurred During theInstallation of the Device: The data is invalid As a part of TS with canon I tried using msconfig to do a base boot with no success. I was able to install the drivers and print from another XP machine and a vista laptop. That ended TS from canon. The problem is with something in my machine. After a search of the web I tried the instructions in the following KB's with no success: kb810882 kb841567 (changed both the permissions in the KB and the ones that seemed more applicable to my situation) In the process of additional trouble shooting I removed all other USB devices on from the computer and uninstalled all USB controllers from the device manager, restarted windows and the controllers reinstalled themselves. But, now I cannot reinstall any of the other USB devices that were installed and working just fine before I started this apparently ill advised course. For additional TS I also set the setupapi.log file to verbose but I don't have the expertise to decipher it and diagnose the problem. I can see the points where it fails and makes several retries to retrieve driver data but it's beyond my pay grade what is happening under the hood. Here is the header and the first few failed attempts to install device drivers: [SetupAPI Log] OS Version = 5.1.2600 Service Pack 3 Platform ID = 2 (NT) Service Pack = 3.0 Suite = 0x0100 Product Type = 1 Architecture = x86 [2009/06/30 08:48:22 2908.294 Driver Install] #-019 Searching for hardware ID(s): usb\vid_03f0&pid_3304&rev_0100,usb\vid_03f0&pid_33 04 #-018 Searching for compatible ID(s): usb\class_07&subclass_01&prot_02,usb\class_07&subc lass_01,usb\class_07 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.406 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.437 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.295 Driver Install] #-019 Searching for hardware ID(s): usb\vid_045e&pid_0023&rev_0121,usb\vid_045e&pid_00 23 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.515 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.531 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.296 Driver Install] #-019 Searching for hardware ID(s): usb\vid_046d&pid_c404&rev_0220,usb\vid_046d&pid_c4 04 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.609 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.625 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.297 Driver Install] #-019 Searching for hardware ID(s): usb\vid_ffff&pid_fffe&rev_0100,usb\vid_ffff&pid_ff fe #-018 Searching for compatible ID(s): usb\class_fe&subclass_01&prot_00,usb\class_fe&subc lass_01,usb\class_fe #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.734 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.750 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [Snip] Similar failures like the above number over 100 and fill the bulk of the middle of the log. Then near the end I found this part: @ 08:51:23.281 #V011 Installing section [Composite.Dev.NT.Interfaces] from "c:\windows\inf\usb.inf". @ 08:51:23.328 #V054 Interfaces installed. @ 08:51:23.375 #V121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. @ 08:51:23.406 #T201 Install Device: End. @ 08:51:23.453 #V156 Completed default installer. @ 08:51:23.500 #T185 Pruning Files: Verifying catalogs/INFs. @ 08:51:23.593 #V132 File "c:\windows\inf\usb.inf" (key "usb.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.656 #V132 File "c:\windows\inf\layout.inf" (key "layout.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.687 #T186 Pruning Files: Verifying catalogs/INFs completed. @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. @ 08:51:23.890 #V168 SPFILENOTIFY_NEEDMEDIA: skipped callback. @ 08:51:24.171 #W187 Install failed, attempting to restore original files. @ 08:51:24.218 #I060 Set selected driver. @ 08:51:24.265 #T200 Install Device: Begin. @ 08:51:24.312 #I125 Installing NULL driver for "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.359 #T214 Install Device: Writing driver descriptive registry settings. @ 08:51:24.390 #T396 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.453 #T397 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80" completed. @ 08:51:24.484 #T222 Install Device: Calling 'RUNONCE'/'GRPCONV' items. @ 08:51:24.531 #I138 Executing 'RUNONCE' to process 5 'RUNONCE' entries. @ 08:51:24.609 #I121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. The lines in that block that I found interesting and maybe applicable we @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. The file usbccgp.sys is not in the C:\WINDOWS\system32\drivers folder. A copy is in the C:\WINDOWS\ServicePackFiles\i386 though. Anyone have any ideas what is broken here? Thanks David |
Ads |
#2
|
|||
|
|||
The data is invalid
Canon software is/was never easy to install.Has canon hardware ever been
installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... "DavidRH" wrote: I built this computer about a year ago. It had no parallel port so I was unable to install the printer I had at the time as it was older and P-port only. I just bought a new combo printer (Canon MX330) that is USB only and tried to install it. I received the following message: Cannot Install Hardware. An Error Occurred During theInstallation of the Device: The data is invalid As a part of TS with canon I tried using msconfig to do a base boot with no success. I was able to install the drivers and print from another XP machine and a vista laptop. That ended TS from canon. The problem is with something in my machine. After a search of the web I tried the instructions in the following KB's with no success: kb810882 kb841567 (changed both the permissions in the KB and the ones that seemed more applicable to my situation) In the process of additional trouble shooting I removed all other USB devices on from the computer and uninstalled all USB controllers from the device manager, restarted windows and the controllers reinstalled themselves. But, now I cannot reinstall any of the other USB devices that were installed and working just fine before I started this apparently ill advised course. For additional TS I also set the setupapi.log file to verbose but I don't have the expertise to decipher it and diagnose the problem. I can see the points where it fails and makes several retries to retrieve driver data but it's beyond my pay grade what is happening under the hood. Here is the header and the first few failed attempts to install device drivers: [SetupAPI Log] OS Version = 5.1.2600 Service Pack 3 Platform ID = 2 (NT) Service Pack = 3.0 Suite = 0x0100 Product Type = 1 Architecture = x86 [2009/06/30 08:48:22 2908.294 Driver Install] #-019 Searching for hardware ID(s): usb\vid_03f0&pid_3304&rev_0100,usb\vid_03f0&pid_33 04 #-018 Searching for compatible ID(s): usb\class_07&subclass_01&prot_02,usb\class_07&subc lass_01,usb\class_07 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.406 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.437 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.295 Driver Install] #-019 Searching for hardware ID(s): usb\vid_045e&pid_0023&rev_0121,usb\vid_045e&pid_00 23 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.515 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.531 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.296 Driver Install] #-019 Searching for hardware ID(s): usb\vid_046d&pid_c404&rev_0220,usb\vid_046d&pid_c4 04 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.609 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.625 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.297 Driver Install] #-019 Searching for hardware ID(s): usb\vid_ffff&pid_fffe&rev_0100,usb\vid_ffff&pid_ff fe #-018 Searching for compatible ID(s): usb\class_fe&subclass_01&prot_00,usb\class_fe&subc lass_01,usb\class_fe #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.734 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.750 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [Snip] Similar failures like the above number over 100 and fill the bulk of the middle of the log. Then near the end I found this part: @ 08:51:23.281 #V011 Installing section [Composite.Dev.NT.Interfaces] from "c:\windows\inf\usb.inf". @ 08:51:23.328 #V054 Interfaces installed. @ 08:51:23.375 #V121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. @ 08:51:23.406 #T201 Install Device: End. @ 08:51:23.453 #V156 Completed default installer. @ 08:51:23.500 #T185 Pruning Files: Verifying catalogs/INFs. @ 08:51:23.593 #V132 File "c:\windows\inf\usb.inf" (key "usb.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.656 #V132 File "c:\windows\inf\layout.inf" (key "layout.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.687 #T186 Pruning Files: Verifying catalogs/INFs completed. @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. @ 08:51:23.890 #V168 SPFILENOTIFY_NEEDMEDIA: skipped callback. @ 08:51:24.171 #W187 Install failed, attempting to restore original files. @ 08:51:24.218 #I060 Set selected driver. @ 08:51:24.265 #T200 Install Device: Begin. @ 08:51:24.312 #I125 Installing NULL driver for "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.359 #T214 Install Device: Writing driver descriptive registry settings. @ 08:51:24.390 #T396 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.453 #T397 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80" completed. @ 08:51:24.484 #T222 Install Device: Calling 'RUNONCE'/'GRPCONV' items. @ 08:51:24.531 #I138 Executing 'RUNONCE' to process 5 'RUNONCE' entries. @ 08:51:24.609 #I121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. The lines in that block that I found interesting and maybe applicable we @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. The file usbccgp.sys is not in the C:\WINDOWS\system32\drivers folder. A copy is in the C:\WINDOWS\ServicePackFiles\i386 though. Anyone have any ideas what is broken here? Thanks David |
#3
|
|||
|
|||
The data is invalid
Canon software is/was never easy to install.Has canon hardware ever been
installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... "DavidRH" wrote: I built this computer about a year ago. It had no parallel port so I was unable to install the printer I had at the time as it was older and P-port only. I just bought a new combo printer (Canon MX330) that is USB only and tried to install it. I received the following message: Cannot Install Hardware. An Error Occurred During theInstallation of the Device: The data is invalid As a part of TS with canon I tried using msconfig to do a base boot with no success. I was able to install the drivers and print from another XP machine and a vista laptop. That ended TS from canon. The problem is with something in my machine. After a search of the web I tried the instructions in the following KB's with no success: kb810882 kb841567 (changed both the permissions in the KB and the ones that seemed more applicable to my situation) In the process of additional trouble shooting I removed all other USB devices on from the computer and uninstalled all USB controllers from the device manager, restarted windows and the controllers reinstalled themselves. But, now I cannot reinstall any of the other USB devices that were installed and working just fine before I started this apparently ill advised course. For additional TS I also set the setupapi.log file to verbose but I don't have the expertise to decipher it and diagnose the problem. I can see the points where it fails and makes several retries to retrieve driver data but it's beyond my pay grade what is happening under the hood. Here is the header and the first few failed attempts to install device drivers: [SetupAPI Log] OS Version = 5.1.2600 Service Pack 3 Platform ID = 2 (NT) Service Pack = 3.0 Suite = 0x0100 Product Type = 1 Architecture = x86 [2009/06/30 08:48:22 2908.294 Driver Install] #-019 Searching for hardware ID(s): usb\vid_03f0&pid_3304&rev_0100,usb\vid_03f0&pid_33 04 #-018 Searching for compatible ID(s): usb\class_07&subclass_01&prot_02,usb\class_07&subc lass_01,usb\class_07 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.406 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.437 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.295 Driver Install] #-019 Searching for hardware ID(s): usb\vid_045e&pid_0023&rev_0121,usb\vid_045e&pid_00 23 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.515 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.531 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.296 Driver Install] #-019 Searching for hardware ID(s): usb\vid_046d&pid_c404&rev_0220,usb\vid_046d&pid_c4 04 #-018 Searching for compatible ID(s): usb\class_03&subclass_01&prot_02,usb\class_03&subc lass_01,usb\class_03 #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.609 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.625 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [2009/06/30 08:48:22 2908.297 Driver Install] #-019 Searching for hardware ID(s): usb\vid_ffff&pid_fffe&rev_0100,usb\vid_ffff&pid_ff fe #-018 Searching for compatible ID(s): usb\class_fe&subclass_01&prot_00,usb\class_fe&subc lass_01,usb\class_fe #-199 Executing "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\DrvSetup\Setup.exe" with command line: .\mx330svst100ej\DrvSetup\Setup.exe @ 08:48:22.734 #V039 Opened INF "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE0.TMP\mx33 0svst100ej\Driver\mx330fx.inf", PNF not created (Languge = 0409). @ 08:48:22.750 #W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device. [Snip] Similar failures like the above number over 100 and fill the bulk of the middle of the log. Then near the end I found this part: @ 08:51:23.281 #V011 Installing section [Composite.Dev.NT.Interfaces] from "c:\windows\inf\usb.inf". @ 08:51:23.328 #V054 Interfaces installed. @ 08:51:23.375 #V121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. @ 08:51:23.406 #T201 Install Device: End. @ 08:51:23.453 #V156 Completed default installer. @ 08:51:23.500 #T185 Pruning Files: Verifying catalogs/INFs. @ 08:51:23.593 #V132 File "c:\windows\inf\usb.inf" (key "usb.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.656 #V132 File "c:\windows\inf\layout.inf" (key "layout.inf") is signed in catalog "C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat". @ 08:51:23.687 #T186 Pruning Files: Verifying catalogs/INFs completed. @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. @ 08:51:23.890 #V168 SPFILENOTIFY_NEEDMEDIA: skipped callback. @ 08:51:24.171 #W187 Install failed, attempting to restore original files. @ 08:51:24.218 #I060 Set selected driver. @ 08:51:24.265 #T200 Install Device: Begin. @ 08:51:24.312 #I125 Installing NULL driver for "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.359 #T214 Install Device: Writing driver descriptive registry settings. @ 08:51:24.390 #T396 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80". @ 08:51:24.453 #T397 Install Device: Restarting device "USB\VID_04A9&PID_1737\10EF80" completed. @ 08:51:24.484 #T222 Install Device: Calling 'RUNONCE'/'GRPCONV' items. @ 08:51:24.531 #I138 Executing 'RUNONCE' to process 5 'RUNONCE' entries. @ 08:51:24.609 #I121 Device install of "USB\VID_04A9&PID_1737\10EF80" finished successfully. The lines in that block that I found interesting and maybe applicable we @ 08:51:23.734 #V180 Verifying file "C:\WINDOWS\system32\drivers\usbccgp.sys" (key "usbccgp.sys") against catalog "" failed. Error 2: The system cannot find the file specified. @ 08:51:23.765 #T181 Install Files: Verifying catalogs/INFs. @ 08:51:23.812 #T182 Install Files: Verifying catalogs/INFs completed. @ 08:51:23.843 #I167 SPFILENOTIFY_NEEDMEDIA: Tag = "sp3.cab", Description= "windows driver cabinet", SourcePath = "C:\WINDOWS\Driver Cache\i386", SourceFile = "usbccgp.sys", Flags = 0x00000000. The file usbccgp.sys is not in the C:\WINDOWS\system32\drivers folder. A copy is in the C:\WINDOWS\ServicePackFiles\i386 though. Anyone have any ideas what is broken here? Thanks David |
#4
|
|||
|
|||
The data is invalid
"Andrew E." wrote: Canon software is/was never easy to install.Has canon hardware ever been installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... Done that already. And, every other variation on that theme I could think of. Board drivers and BIOS are the latest. The missing file that the log refers to is (usbccgp.sys). I found it in the service pack files folder and nowhere else on the computer. What I need to know is did service pack 3 remove this file from the system32 folder (just out of curiosity) and can I safely put it back in the system32 folder, as that is the file that it keeps gagging on and it is looking for it in the system32 folder. Thank you David |
#5
|
|||
|
|||
The data is invalid
"Andrew E." wrote: Canon software is/was never easy to install.Has canon hardware ever been installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... Done that already. And, every other variation on that theme I could think of. Board drivers and BIOS are the latest. The missing file that the log refers to is (usbccgp.sys). I found it in the service pack files folder and nowhere else on the computer. What I need to know is did service pack 3 remove this file from the system32 folder (just out of curiosity) and can I safely put it back in the system32 folder, as that is the file that it keeps gagging on and it is looking for it in the system32 folder. Thank you David |
#6
|
|||
|
|||
The data is invalid
DavidRH wrote:
"Andrew E." wrote: Canon software is/was never easy to install.Has canon hardware ever been installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... Done that already. And, every other variation on that theme I could think of. Board drivers and BIOS are the latest. The missing file that the log refers to is (usbccgp.sys). I found it in the service pack files folder and nowhere else on the computer. What I need to know is did service pack 3 remove this file from the system32 folder (just out of curiosity) and can I safely put it back in the system32 folder, as that is the file that it keeps gagging on and it is looking for it in the system32 folder. Thank you David I have a usbccgp.sys installed on my system. It is in C:\WINDOWS\system32\drivers Holding my mouse over the icon, it says USB Common Class Generic Parent Driver In a quick search, this article gives some idea what usbccgp is supposed to do. It helps handle USB composite devices, of which your printer might be one. So it would seem to be important. http://msdn.microsoft.com/en-us/library/ms793564.aspx Paul |
#7
|
|||
|
|||
The data is invalid
DavidRH wrote:
"Andrew E." wrote: Canon software is/was never easy to install.Has canon hardware ever been installed,if so,its software is probably still active..If not,1st update the boards chip set software,get from the mfg (intel,amd,etc),this gets xp its usb configuration and drivers,among other areas.Once done,at a pc shutdown,replug in canon, another usb connection than what was tried before.Once in xp,the new hardware wizard should start,let it proceed,you must install the canon cd at this time,or have downloaded its contents from canon.Once xp extracts its contents (leave new hardware wizard running),canon menu should start for software install,proceed, install,once thru,exit new hardware,remove cd... Done that already. And, every other variation on that theme I could think of. Board drivers and BIOS are the latest. The missing file that the log refers to is (usbccgp.sys). I found it in the service pack files folder and nowhere else on the computer. What I need to know is did service pack 3 remove this file from the system32 folder (just out of curiosity) and can I safely put it back in the system32 folder, as that is the file that it keeps gagging on and it is looking for it in the system32 folder. Thank you David I have a usbccgp.sys installed on my system. It is in C:\WINDOWS\system32\drivers Holding my mouse over the icon, it says USB Common Class Generic Parent Driver In a quick search, this article gives some idea what usbccgp is supposed to do. It helps handle USB composite devices, of which your printer might be one. So it would seem to be important. http://msdn.microsoft.com/en-us/library/ms793564.aspx Paul |
#8
|
|||
|
|||
The data is invalid
"Paul" wrote: I have a usbccgp.sys installed on my system. It is in C:\WINDOWS\system32\drivers Holding my mouse over the icon, it says USB Common Class Generic Parent Driver In a quick search, this article gives some idea what usbccgp is supposed to do. It helps handle USB composite devices, of which your printer might be one. So it would seem to be important. http://msdn.microsoft.com/en-us/library/ms793564.aspx Paul Hello Paul Thanks for the reply. I've already read that one and some others about the file. So I understand what it does. Everything I've read so far says that it should be in the system32 folder and I'm assuming that it was there on my machine too at some point in the past as I used to have no issues with installing USB devices. This is the first time that I've tried to install a USB device since SP3 hence my suspicion that SP3 might have removed it. What I need to know is if it is safe to reinstall it to the system32 folder. If if was removed for security reasons then I need to know how to proceed to restore USB functionality to my machine. Thanks David |
#9
|
|||
|
|||
The data is invalid
"Paul" wrote: I have a usbccgp.sys installed on my system. It is in C:\WINDOWS\system32\drivers Holding my mouse over the icon, it says USB Common Class Generic Parent Driver In a quick search, this article gives some idea what usbccgp is supposed to do. It helps handle USB composite devices, of which your printer might be one. So it would seem to be important. http://msdn.microsoft.com/en-us/library/ms793564.aspx Paul Hello Paul Thanks for the reply. I've already read that one and some others about the file. So I understand what it does. Everything I've read so far says that it should be in the system32 folder and I'm assuming that it was there on my machine too at some point in the past as I used to have no issues with installing USB devices. This is the first time that I've tried to install a USB device since SP3 hence my suspicion that SP3 might have removed it. What I need to know is if it is safe to reinstall it to the system32 folder. If if was removed for security reasons then I need to know how to proceed to restore USB functionality to my machine. Thanks David |
#10
|
|||
|
|||
The data is invalid
I've gleaned some additional info about this file that is also giving me pause.
Here is the file versions for SP2 and SP3: Windows XP with SP2, x86-based versions File name File version File size Date Time Platform Usbccgp.sys 5.1.2600.3356 32,384 22-Apr-2008 09:12 x86 Windows XP with SP3, x86-based versions File name File version File size Date Time Platform Usbccgp.sys 5.1.2600.5585 32,384 22-Apr-2008 13:09 x86 Here is the file versions for the only instance of teh file that I can find on my machine (in the C:\WINDOWS\ServicePackFiles\i386 folder): 5.1.2600.5512 32,768 bytes April 13, 2008, 11:45:39 AM So, that file doesn't match what I should have with SP3 or the old one for PS2. |
#11
|
|||
|
|||
The data is invalid
DavidRH wrote:
I've gleaned some additional info about this file that is also giving me pause. Here is the file versions for SP2 and SP3: Windows XP with SP2, x86-based versions File name File version File size Date Time Platform Usbccgp.sys 5.1.2600.3356 32,384 22-Apr-2008 09:12 x86 Windows XP with SP3, x86-based versions File name File version File size Date Time Platform Usbccgp.sys 5.1.2600.5585 32,384 22-Apr-2008 13:09 x86 Here is the file versions for the only instance of teh file that I can find on my machine (in the C:\WINDOWS\ServicePackFiles\i386 folder): 5.1.2600.5512 32,768 bytes April 13, 2008, 11:45:39 AM So, that file doesn't match what I should have with SP3 or the old one for PS2. Mine is Size: 32,128 bytes Size on disk: 32,768 bytes File Version: 5.1.2600.5512 (xpsp.080413-2108) Modified: April 14, 2008 12:15:40 AM If I unpack the one from the i386 folder I keep on a separate partition, I get the same thing. The file exists as D:\i386\USBCCGP.SY_ , a compressed file that can be extracted with 7ZIP. It is also in D:\I386\SP3.CAB as a file, and gives the same file. So my backup copies and the one in the drivers folder, are the same. The MD5SUM of the file is 173f317ce0db8e21322e71b7e60a27e8 If you want to verify yours, there is a command prompt version here. I use an MD5SUM program I got elsewhere, and the result is the same. "fciv.exe" http://www.microsoft.com/downloads/d...displaylang=en Paul |
#12
|
|||
|
|||
The data is invalid
"Paul" wrote:
Mine is Size: 32,128 bytes Size on disk: 32,768 bytes File Version: 5.1.2600.5512 (xpsp.080413-2108) Modified: April 14, 2008 12:15:40 AM If I unpack the one from the i386 folder I keep on a separate partition, I get the same thing. The file exists as D:\i386\USBCCGP.SY_ , a compressed file that can be extracted with 7ZIP. It is also in D:\I386\SP3.CAB as a file, and gives the same file. So my backup copies and the one in the drivers folder, are the same. The MD5SUM of the file is 173f317ce0db8e21322e71b7e60a27e8 If you want to verify yours, there is a command prompt version here. I use an MD5SUM program I got elsewhere, and the result is the same. "fciv.exe" http://www.microsoft.com/downloads/d...displaylang=en Paul Thanks for the help Paul I extracted the usbccgp.sys from my SP3 executable and placed it in the system32\drivers folder and redid the install of the printer. Wahlah. Painless install. Thanks David |
#13
|
|||
|
|||
The data is invalid
"Paul" wrote:
Mine is Size: 32,128 bytes Size on disk: 32,768 bytes File Version: 5.1.2600.5512 (xpsp.080413-2108) Modified: April 14, 2008 12:15:40 AM If I unpack the one from the i386 folder I keep on a separate partition, I get the same thing. The file exists as D:\i386\USBCCGP.SY_ , a compressed file that can be extracted with 7ZIP. It is also in D:\I386\SP3.CAB as a file, and gives the same file. So my backup copies and the one in the drivers folder, are the same. The MD5SUM of the file is 173f317ce0db8e21322e71b7e60a27e8 If you want to verify yours, there is a command prompt version here. I use an MD5SUM program I got elsewhere, and the result is the same. "fciv.exe" http://www.microsoft.com/downloads/d...displaylang=en Paul Thanks for the help Paul I extracted the usbccgp.sys from my SP3 executable and placed it in the system32\drivers folder and redid the install of the printer. Wahlah. Painless install. Thanks David |
Thread Tools | |
Display Modes | |
|
|